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Add to CartVoice over 5G (Vo5G) Market
By Service Deployment;
Cloud-Based and On-PremiseBy User Class;
Individual Consumers and Small & Medium Enterprises (SMEs)By Deployment Model;
Managed Services and Cloud-Based ServicesBy End-User Industry;
IT & Telecommunication, Retail , BFSI, Transportation, Media & Entertainment, and OthersBy Geography;
North America, Europe, Asia Pacific, Middle East & Africa, and Latin America - Report Timeline (2021 - 2031)Voice-over-5G (Vo5G) Market Overview
Voice-over-5G (Vo5G) Market (USD Million)
Voice-over-5G (Vo5G) Market was valued at USD 25,710.39 million in the year 2024. The size of this market is expected to increase to USD 1,726,961.18 million by the year 2031, while growing at a Compounded Annual Growth Rate (CAGR) of 82.4%.
Voice over 5G (Vo5G) Market
*Market size in USD million
CAGR 82.4 %
| Study Period | 2025 - 2031 |
|---|---|
| Base Year | 2024 |
| CAGR (%) | 82.4 % |
| Market Size (2024) | USD 25,710.39 Million |
| Market Size (2031) | USD 1,726,961.18 Million |
| Market Concentration | Low |
| Report Pages | 371 |
Major Players
- Qualcomm Incorporated
- Ericsson AB
- Nokia Corporation
- Samsung Electronics Co., Ltd.
- Huawei Technologies Co., Ltd.
- ZTE Corporation
- Cisco Systems, Inc.
Market Concentration
Consolidated - Market dominated by 1 - 5 major players
Voice over 5G (Vo5G) Market
Fragmented - Highly competitive market without dominant players
The Voice-over-5G (Vo5G) Market is undergoing a rapid transformation as over 65% of telecom firms transition from older infrastructures to 5G-based voice delivery systems. This shift is being driven by the demand for high-performance, low-latency voice services made possible through next-gen packet-switched networks. With Vo5G enabling superior voice quality, it is unlocking new opportunities for telecom providers to streamline communications and deliver enhanced customer experiences.
Driving Forces of Innovation and Growth
More than 58% of voice technology providers have adopted Vo5G, thanks to innovations in 5G infrastructure and integration with advanced IP multimedia systems. These innovations are reshaping how voice services are delivered and consumed. The growing need for real-time, uninterrupted communication is fueling market growth, while technological advancements such as dynamic network slicing continue to redefine reliability and efficiency.
Collaborative Strategies Shaping the Market
Over 62% of telecom entities are pursuing collaborative strategies, including mergers, joint ventures, and strategic partnerships, to extend their Vo5G capabilities. These collaborations aim to enhance infrastructure, drive innovation, and improve end-user voice experiences. By working together, industry players are accelerating the expansion of voice services across 5G networks, creating a unified communication environment.
Vision for the Future of Vo5G
The Vo5G market is on track for robust expansion, with over 60% of telecom operators advancing their infrastructure to fully support 5G voice communication. Future growth will be powered by technological advancements like AI-driven routing and intelligent network resource management. These innovations ensure a future outlook marked by optimized performance, lower latency, and improved operational efficiency across communication services.
Voice-over-5G (Vo5G) Market Recent Developments
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In August 2017, Huawei signed a memorandum of understanding (MOU) with Festo, to jointly explore the 5G network application in the manufacturing industry and to promote the digital transformation of the manufacturing industry with the 5G network slicing technology. This MoU was mainly based on 5G cloud robotics to test the Robot,as,a,Service (RaaS) concept, which is also a part of offering voice,based services in smart factories.
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In August 2019, Samsung Electronics and SK Telecom demonstrated the use of 5G technology for enhancing live motor racing experiences, with the help of Samsung’s end,to,end 5G mmWave solutions, including 5G New Radio (NR) base stations. The same equipment has been in commercial operation in the United States since the first half of 2019. The companies used the live video streaming capability to broadcast multiple views of the race in real,time over T Live Caster 5G, SK Telecom’s live broadcasting solution.
Voice over 5G (Vo5G) Market Segment Analysis
In this report, the Voice-over-5G (Vo5G) Market has been segmented by Service Deployment, End-User Industry and Geography.
Voice over 5G (Vo5G) Market, Segmentation by Service Deployment
The Voice over 5G (Vo5G) Market has been segmented by Service Deployment into Cloud-Based and On-Premise.
Cloud-Based
The cloud-based segment is gaining rapid momentum due to its scalability, minimal infrastructure requirement, and seamless updates. Telecom operators and service providers are increasingly favoring cloud deployment for low-latency voice services over 5G networks. It enables real-time processing and accelerates innovation in voice applications. The rise of network function virtualization (NFV) and 5G-native cloud platforms is further fueling this trend.
On-Premise
The on-premise segment is preferred by organizations with stringent security policies and compliance mandates. This model offers greater control over data and voice service infrastructure, making it ideal for regulated industries. On-premise deployments are suitable for enterprises requiring high-quality, uninterrupted internal communications. While slower in adoption compared to cloud, it remains critical in legacy enterprise environments.
Voice over 5G (Vo5G) Market, Segmentation by User Class
The Voice over 5G (Vo5G) Market has been segmented by User Class into Individual Consumers and Small & Medium Enterprises (SMEs)
Individual Consumers
Individual consumers are driving demand for Vo5G through the widespread adoption of 5G smartphones, smart assistants, and wearables. The expectation for crystal-clear voice quality and uninterrupted connectivity is pushing telecom companies to upgrade to 5G-based voice services. Enhanced experiences in video calling, gaming, and media consumption are contributing to strong growth in this segment.
Small & Medium Enterprises (SMEs)
SMEs are leveraging Vo5G to improve customer service, remote communication, and mobile workforce productivity. The availability of affordable cloud-based voice services makes it attractive for small businesses. Vo5G also supports real-time collaboration tools and helps SMEs scale their operations efficiently. The increasing digital transformation among SMEs is creating consistent demand.
Voice over 5G (Vo5G) Market, Segmentation by Deployment Model
The Voice over 5G (Vo5G) Market has been segmented by Deployment Model into Managed Services and Cloud-Based Services
Managed Services
Managed service providers offer end-to-end solutions that include infrastructure management, voice application delivery, and support. This model helps telecom operators reduce operational burdens and focus on customer experience. Managed services are becoming essential for scaling Vo5G rollouts across urban and rural areas. Their ability to quickly deploy and optimize 5G voice solutions makes them increasingly attractive.
Cloud-Based Services
Cloud-based Vo5G services are growing due to their agility, cost-efficiency, and ease of integration with digital ecosystems. Service providers are leveraging cloud platforms to deliver carrier-grade voice quality with low-latency performance. These services are ideal for startups and agile enterprises looking to implement 5G voice without investing in heavy infrastructure. The rise of cloud-native telecom architecture is driving strong adoption.
Voice over 5G (Vo5G) Market, Segmentation by End-User Industry
The Voice over 5G (Vo5G) Market has been segmented by End-User Industry into IT & Telecommunication, Retail, BFSI, Transportation, Media & Entertainment, and Others
IT & Telecommunication
The IT & telecom sector is at the forefront of Vo5G adoption, using it to enhance network performance, voice delivery, and unified communication. Telecom companies are using 5G voice to offer HD calling, VoNR (Voice over New Radio), and enterprise-grade services. IT firms are also integrating Vo5G into their digital communication stacks to support hybrid work models.
Retail
Retailers are using Vo5G for seamless customer interaction, in-store communications, and real-time order tracking. High voice clarity and low latency allow for efficient handling of customer queries and internal coordination. Vo5G also supports immersive shopping experiences like voice-activated assistants and AR integrations. As retail digitization grows, so does the demand for intelligent voice solutions.
BFSI
The BFSI industry is embracing Vo5G for secure customer authentication, mobile banking, and fraud prevention. Financial institutions require crisp and reliable voice communications for real-time service delivery. Enhanced voice tech supports customer engagement through voice bots, IVR systems, and mobile apps. High-speed, encrypted voice delivery makes Vo5G a reliable solution for banking operations.
Transportation
Transportation firms are leveraging Vo5G to enable real-time fleet communication, logistics management, and driver support. It ensures uninterrupted, high-quality communication between vehicles and command centers. Vo5G also supports smart city initiatives and V2X (Vehicle-to-Everything) communications. With 5G infrastructure rolling out, this segment is poised for fast growth.
Media & Entertainment
Vo5G enhances voice streaming, live broadcasting, and collaborative content creation in the media and entertainment industry. The demand for ultra-low latency and immersive audio experiences is fueling its integration. Media houses are adopting Vo5G to power real-time interviews, on-location reporting, and interactive experiences. The segment benefits from both consumer-side and content-creator demand.
Others
This category includes sectors such as education, hospitality, and public services where Vo5G is enabling remote teaching, contactless guest interactions, and emergency communication. Institutions are deploying Vo5G to deliver fast and efficient voice services with minimal downtime. Use cases such as smart campuses and digital civic infrastructure are contributing to expansion.
Voice over 5G (Vo5G) Market, Segmentation by Geography
In this report, the Voice over 5G (Vo5G) Market has been segmented by Geography into North America, Europe, Asia Pacific, Middle East & Africa, and Latin America
Regions and Countries Analyzed in this Report
Voice over 5G (Vo5G) Market Share (%), by Geographical Region
North America
North America leads the Vo5G market with a share of 33%, driven by early 5G deployment, strong telecom infrastructure, and tech-savvy consumers. U.S. and Canadian operators are rapidly launching 5G-based voice services to enhance mobility and user experience. Increasing investments in smart cities and connected ecosystems also fuel market expansion.
Europe
Europe holds approximately 25% of the market, supported by widespread 5G rollout across Germany, the UK, and Nordic countries. The region benefits from regulatory support, public-private 5G partnerships, and demand for mobile VoIP applications. Enterprises across sectors are embracing Vo5G for low-latency, high-reliability communications.
Asia Pacific
Asia Pacific represents 28% of the Vo5G market, with China, South Korea, and Japan as major contributors. Rapid urbanization and tech innovation drive demand for next-gen communication systems. Telecom operators in the region are leading Vo5G innovation with voice-centric enterprise and consumer services. Government-led 5G initiatives are also pushing growth.
Middle East & Africa
This region accounts for 8% of the market, with key growth in countries like UAE, Saudi Arabia, and South Africa. Investments in smart infrastructure and public safety communications are promoting Vo5G adoption. Telecom providers are integrating voice-enabled IoT solutions and expanding mobile broadband access.
Latin America
Latin America holds a market share of 6%, driven by growing mobile connectivity in Brazil, Mexico, and Argentina. The region is adopting Vo5G to enhance mobile services, call centers, and cloud voice solutions. Despite infrastructure challenges, the push for 5G commercialization is driving momentum.
Market Trends
This report provides an in depth analysis of various factors that impact the dynamics of Global Voice-over-5G (Vo5G) Market. These factors include; Market Drivers, Restraints and Opportunities Analysis.
Drivers, Restraints and Opportunity Analysis
Drivers:
- Faster Data Speeds
- Improved Call Quality
- Low Latency Communication
- Enhanced User Experience
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Network Efficiency Gains : Network efficiency gains in the Global Voice-over-5G (Vo5G) market are pivotal to its growth and adoption. Vo5G leverages the advanced capabilities of 5G networks, which are designed to provide significantly higher data transfer rates and lower latency compared to previous generations. This results in a more efficient use of network resources, allowing operators to handle higher volumes of voice and data traffic without compromising quality. The enhanced efficiency of Vo5G networks enables better spectrum utilization, reducing congestion and improving the overall performance of mobile communication services. This efficiency is crucial for supporting a wide range of applications, from high-definition voice calls to seamless video conferencing, thereby enhancing the user experience.
Another aspect of network efficiency gains in the Vo5G market is the integration of advanced technologies such as network slicing and edge computing. Network slicing allows operators to create multiple virtual networks within a single physical 5G infrastructure, each tailored to specific requirements of different services or user groups. This ensures that voice services receive the necessary bandwidth and priority, leading to improved reliability and reduced latency. Edge computing further boosts efficiency by processing data closer to the user, minimizing the distance that data must travel and reducing latency. These technologies collectively enable more efficient network management and resource allocation, ensuring that Vo5G services are consistently high-performing and responsive.
Furthermore, the efficiency gains from Vo5G have significant implications for the broader telecommunications ecosystem. By optimizing network performance and reducing operational costs, service providers can offer more competitive pricing and innovative service packages to consumers. This can accelerate the adoption of Vo5G, driving growth in the market and encouraging further investment in 5G infrastructure. Additionally, the improved efficiency supports the proliferation of IoT devices and smart city applications, which rely on robust, low-latency communication networks. As a result, Vo5G not only enhances current voice communication services but also lays the groundwork for future technological advancements and applications, contributing to the overall evolution of the telecommunications industry.
Restraints:
- High Deployment Costs
- Infrastructure Limitations
- Spectrum Allocation Issues
- Compatibility Challenges
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Regulatory Uncertainties : Regulatory uncertainties present significant challenges in the Global Voice-over-5G (Vo5G) Market, affecting the pace and uniformity of 5G deployment worldwide. One of the primary concerns is the lack of standardized global regulations governing the use of 5G technologies. Different countries have varying approaches to spectrum allocation, licensing requirements, and safety standards, which can lead to fragmented market conditions. This fragmentation can hinder multinational corporations from developing uniform Vo5G strategies and technologies, slowing down the overall adoption and integration of Vo5G services.
Additionally, the security and privacy regulations surrounding 5G networks are still evolving, adding another layer of complexity. Governments are increasingly concerned about the potential vulnerabilities that come with the enhanced capabilities of 5G networks. These concerns have led to stringent regulatory scrutiny and, in some cases, bans on equipment from certain manufacturers deemed to pose security risks. This regulatory landscape creates uncertainty for companies investing in Vo5G, as they must navigate a patchwork of security requirements and potential geopolitical tensions that can impact their operations and supply chains.
Moreover, the regulatory environment is also shaped by the ongoing debates about net neutrality and data governance. As 5G networks are expected to handle unprecedented amounts of data with high efficiency, regulators are under pressure to ensure that these networks are managed in a fair and transparent manner. Decisions around data prioritization, usage policies, and fair access can significantly impact how Vo5G services are offered and priced. The uncertainty surrounding these regulatory decisions can deter investment and innovation in the Vo5G market, as companies may be hesitant to commit resources without clear guidelines and assurances from regulators.
Opportunities:
- Expanding Rural Connectivity
- Innovative Service Offerings
- Healthcare Advancements
- Remote Work Adoption
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Enhanced AR/VR : Enhanced Augmented Reality (AR) and Virtual Reality (VR) experiences are poised to undergo a paradigm shift with the advent of Global Voice-over-5G (Vo5G) technology. With 5G's ultra-low latency and high bandwidth capabilities, AR/VR applications will achieve unprecedented levels of realism, immersion, and interactivity. These advancements will revolutionize various industries, including gaming, entertainment, education, healthcare, and manufacturing. Imagine surgeons performing intricate procedures remotely using AR-assisted guidance or students exploring ancient civilizations through immersive VR field trips. Vo5G will unlock the full potential of AR/VR technologies by delivering seamless, high-fidelity experiences that were previously hindered by latency and bandwidth constraints.
In the gaming and entertainment sectors, Vo5G-powered AR/VR experiences will offer unparalleled levels of immersion and interactivity. Gamers can enjoy lag-free multiplayer experiences with lifelike graphics and real-time interactions, blurring the lines between virtual and physical worlds. Content creators will leverage Vo5G's high-speed connectivity to deliver high-definition 3D videos and immersive VR concerts, enhancing audience engagement and revenue streams. Moreover, Vo5G's low latency will enable real-time streaming of AR content, allowing users to overlay digital information seamlessly onto their surroundings, whether for gaming, navigation, or advertising purposes.
In the enterprise realm, Vo5G-enabled AR/VR applications will drive innovation and efficiency across various sectors. From remote training simulations for employees in hazardous environments to virtual product prototyping and design collaboration, organizations will harness the power of immersive technologies to streamline workflows and reduce costs. For example, architects and engineers can collaborate on construction projects in real-time using VR-enabled design reviews, while factory workers can receive hands-free AR instructions for complex assembly tasks. Enhanced AR/VR in the Vo5G era will redefine how businesses operate, communicate, and innovate, paving the way for a new era of digital transformation and productivity gains.
Competitive Landscape Analysis
Key players in Global Voice-over-5G (Vo5G) Market include:
- Qualcomm Incorporated
- Ericsson AB
- Nokia Corporation
- Samsung Electronics Co., Ltd.
- Huawei Technologies Co., Ltd.
- ZTE Corporation
- Cisco Systems, Inc.
In this report, the profile of each market player provides following information:
- Company Overview and Product Portfolio
- Key Developments
- Financial Overview
- Strategies
- Company SWOT Analysis
- Introduction
- Research Objectives and Assumptions
- Research Methodology
- Abbreviations
- Market Definition & Study Scope
- Executive Summary
- Market Snapshot, By Service Deployment
- Market Snapshot, By User Class
- Market Snapshot, By Deployment Model
- Market Snapshot, By End-User Industry
- Market Snapshot, By Region
- Voice-over-5G (Vo5G) Market Dynamics
- Drivers, Restraints and Opportunities
- Drivers
- Faster Data Speeds
- Improved Call Quality
- Low Latency Communication
- Enhanced User Experience
- Network Efficiency Gains
- Restraints
- High Deployment Costs
- Infrastructure Limitations
- Spectrum Allocation Issues
- Compatibility Challenges
- Regulatory Uncertainties
- Opportunities
- Expanding Rural Connectivity
- Innovative Service Offerings
- Healthcare Advancements
- Remote Work Adoption
- Enhanced AR/VR
- Drivers
- PEST Analysis
- Political Analysis
- Economic Analysis
- Social Analysis
- Technological Analysis
- Porter's Analysis
- Bargaining Power of Suppliers
- Bargaining Power of Buyers
- Threat of Substitutes
- Threat of New Entrants
- CompetitiveRivalry
- Drivers, Restraints and Opportunities
- Market Segmentation
- Voice-over-5G (Vo5G) Market, By Service Deployment, 2021 - 2031 (USD Million)
- Cloud-Based
- On-Premise
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Voice-over-5G (Vo5G) Market, By User Class, 2021 - 2031 (USD Million)
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Individual Consumers
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Small & Medium Enterprises (SMEs)
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Voice-over-5G (Vo5G) Market, By Deployment Model, 2021 - 2031 (USD Million)
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Managed Services
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Cloud-Based Services
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- Voice-over-5G (Vo5G) Market, By End-User Industry, 2021 - 2031 (USD Million)
- IT & Telecommunication
- Retail
- BFSI
- Transportation
- Media & Entertainment
- Other
- Voice-over-5G (Vo5G) Market, By Geography, 2021 - 2031 (USD Million)
- North America
- United States
- Canada
- Europe
- Germany
- United Kingdom
- France
- Italy
- Spain
- Nordic
- Benelux
- Rest of Europe
- Asia Pacific
- Japan
- China
- India
- Australia & New Zealand
- South Korea
- ASEAN (Association of South East Asian Countries)
- Rest of Asia Pacific
- Middle East & Africa
- GCC
- Israel
- South Africa
- Rest of Middle East & Africa
- Latin America
- Brazil
- Mexico
- Argentina
- Rest of Latin America
- North America
- Voice-over-5G (Vo5G) Market, By Service Deployment, 2021 - 2031 (USD Million)
- Competitive Landscape
- Company Profiles
- Qualcomm Incorporated
- Ericsson AB
- Nokia Corporation
- Samsung Electronics Co., Ltd.
- Huawei Technologies Co., Ltd.
- ZTE Corporation
- Cisco Systems, Inc.
- Company Profiles
- Analyst Views
- Future Outlook of the Market