Virtual Payment Point-of-Sale (POS) Terminals Market
By Solutions;
Software Platform, Device Based, Web Based and Professional ServicesBy Type;
Fixed and Mobile SourceBy Industry;
Retail, Warehouse, Hospitality, Consumer Electronics, Food & Beverage, Health Care, Entertainment and OthersBy End-User;
Retail and HospitalityBy Geography;
North America, Europe, Asia Pacific, Middle East & Africa and Latin America - Report Timeline (2021 - 2031)Virtual Payment (POS) Terminals Market Overview
Virtual Payment (POS) Terminals Market (USD Million)
Virtual Payment (POS) Terminals Market was valued at USD 13,436.44 million in the year 2024. The size of this market is expected to increase to USD 82,512.43 million by the year 2031, while growing at a Compounded Annual Growth Rate (CAGR) of 29.6%.
Virtual Payment Point-of-Sale (POS) Terminals Market
*Market size in USD million
CAGR 29.6 %
Study Period | 2025 - 2031 |
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Base Year | 2024 |
CAGR (%) | 29.6 % |
Market Size (2024) | USD 13,436.44 Million |
Market Size (2031) | USD 82,512.43 Million |
Market Concentration | Low |
Report Pages | 375 |
Major Players
- Cisco Systems, Inc
- Fujian Newland Payment Technology Co., Ltd
- Ingenico Group
- NCR Corporation
- NEC Corporation
- Panasonic Corporation
- PAX Technology
- Samsung Electronics Co., Ltd
- Shenzhen Xinguodu Technology Company Ltd
- Squirrel Systems
- Toshiba Corporation
- VeriFone Systems Inc
Market Concentration
Consolidated - Market dominated by 1 - 5 major players
Virtual Payment Point-of-Sale (POS) Terminals Market
Fragmented - Highly competitive market without dominant players
The Virtual Payment (POS) Terminals Market is experiencing robust expansion, supported by the increasing preference for cashless transactions and the rapid integration of digital payment technologies. With over 65% of businesses adopting virtual POS systems, the trend reflects a shift toward streamlined and flexible payment solutions. This market continues to benefit from rising e-commerce activity, which demands adaptable and secure transaction tools.
Innovation and Technological Advancements
The integration of cloud-based infrastructures, contactless payment methods, and mobile-first interfaces has enhanced the operational efficiency of virtual POS terminals. More than 58% of vendors are actively deploying AI-powered analytics and multi-layered security features, ensuring seamless and secure payment experiences. These technological advancements are crucial in driving innovation and expanding service capabilities across industries.
Opportunities Through Collaboration and Partnerships
Strategic collaborations between fintech companies and retail enterprises have accelerated the market’s progress, with over 60% of POS technology providers forming partnerships to enhance platform compatibility and service integration. These initiatives foster opportunities for cross-sector expansion, improve user engagement, and enable tailored solutions for diverse payment needs.
Future Outlook Focused on Secure and Scalable Payment Ecosystems
The future of the Virtual Payment (POS) Terminals Market lies in building secure, intelligent, and interoperable ecosystems. Over 62% of stakeholders are focusing on cybersecurity innovation, open APIs, and modular design frameworks to support diverse user environments. This commitment to future-proofing the digital payment infrastructure presents ongoing growth opportunities, sustained by continuous technological upgrades and strategic mergers.
Virtual Payment (POS) Terminals Market Recent Developments
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In February 2018, Ingenico Group introduced Axium, a next-generation Android POS platform digitalizing in-store commerce. This was designed on the open Android platform and Ingenico's Telium Tetra operating systems to converge business and payments.
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In January 2017, NEC Corporation announced its plan to provide new exclusive point-of-sale (POS) to 8,600 7-Eleven stores across the U.S. and Canada.
Virtual Payment (POS) Terminals Market Segment Analysis
In this report, the Virtual Payment (POS) Terminals Market has been segmented by Solutions, Type, Industry,End-User and Geography.
Virtual Payment (POS) Terminals Market, Segmentation by Solutions
The Virtual Payment (POS) Terminals Market has been segmented by Solutions into Software Platform and Professional Services.
Software Platform
The software platform segment dominates the Virtual Payment (POS) Terminals Market with nearly 70% share. Growing adoption of cloud-based POS systems, increasing demand for secure payment gateways, and the need for real-time transaction monitoring are driving this segment’s growth.
Professional Services
Professional services account for about 30% of the market. Rising demand for system integration, consulting, and technical support services is fueling growth. Enterprises are increasingly seeking customized solutions and expert assistance to optimize virtual POS deployments.
Virtual Payment (POS) Terminals Market, Segmentation by Type
The Virtual Payment (POS) Terminals Market has been segmented by Type into Fixed and Mobile Source
Fixed
The fixed segment holds nearly 60% of the Virtual Payment (POS) Terminals Market. Widely used in retail outlets, restaurants, and large enterprises, fixed POS systems are preferred for their reliability, robust transaction security, and integration with inventory management systems.
Mobile
The mobile segment accounts for around 40% of the market and is witnessing rapid growth. Increasing adoption of smartphones, rising demand for cashless transactions, and the expansion of e-commerce and small businesses are fueling strong demand for mobile POS solutions worldwide.
Virtual Payment (POS) Terminals Market, Segmentation by Industry
The Virtual Payment (POS) Terminals Market has been segmented by Industry into Retail, Warehouse, Hospitality, Consumer Electronics, Food & Beverage, Health Care, Entertainment and Others.
Retail
The retail segment dominates the Virtual Payment (POS) Terminals Market with nearly 35% share. Growing demand for digital payment solutions, integration of inventory management, and the rise of cashless transactions are driving strong adoption in this sector.
Warehouse
The warehouse segment holds about 10% of the market. Adoption is fueled by the need for efficient payment tracking, integration with logistics systems, and improved operational efficiency in supply chain management.
Hospitality
Hospitality contributes around 12% of the market. Increasing use of contactless payments, integration of POS with reservation systems, and the focus on enhancing customer experiences are driving adoption in hotels and restaurants.
Consumer Electronics
The consumer electronics segment accounts for close to 8% of the market. Rising e-commerce penetration, growing use of digital wallets, and integration of POS systems in electronics retail stores are fueling steady growth.
Food & Beverage
Food & beverage holds nearly 15% of the market. Rapid expansion of quick-service restaurants, demand for mobile POS systems, and focus on fast, seamless transactions are driving this segment.
Health Care
The healthcare segment represents about 7% of the market. Growing use of POS systems for managing billing, insurance claims, and patient transactions is supporting adoption in hospitals and clinics.
Entertainment
Entertainment contributes around 8% of the market. Rising use of digital payment solutions in cinemas, theme parks, and gaming centers, coupled with the demand for contactless experiences, are fueling this segment.
Others
The “Others” category holds nearly 5% of the market. This includes sectors such as education, transportation, and public services, where the shift toward cashless payments is steadily increasing adoption.
Virtual Payment (POS) Terminals Market, Segmentation by End-User
The Virtual Payment (POS) Terminals Market has been segmented by End-User into Retail and Hospitality
Retail
The retail segment dominates the Virtual Payment (POS) Terminals Market with nearly 60% share. Rapid growth of e-commerce, rising demand for cashless transactions, and integration of POS systems with inventory management are key factors driving adoption in this sector.
Hospitality
The hospitality segment accounts for around 40% of the market. Increasing use of contactless payment solutions, integration with reservation and billing systems, and the focus on enhancing customer convenience are fueling strong adoption in hotels, restaurants, and entertainment venues.
Virtual Payment (POS) Terminals Market, Segmentation by Geography
In this report, the Virtual Payment (POS) Terminals Market has been segmented by Geography into five regions; North America, Europe, Asia Pacific, Middle East & Africa and Latin America.
Regions and Countries Analyzed in this Report
Virtual Payment (POS) Terminals Market Share (%), by Geographical Region
North America
North America leads the Virtual Payment (POS) Terminals Market with nearly 36% share. Strong adoption of digital payment solutions, high consumer preference for cashless transactions, and the presence of leading POS vendors drive regional growth.
Europe
Europe contributes around 27% of the market. Rising demand for secure payment gateways, increasing adoption of contactless payments, and supportive regulatory frameworks are fueling expansion across the region.
Asia Pacific
The Asia Pacific region holds close to 25% share and is the fastest-growing market. Rapid e-commerce expansion, widespread smartphone penetration, and the rise of digital wallets are accelerating adoption of virtual POS systems.
Middle East & Africa
Middle East & Africa account for about 7% of the market. Growth is supported by increasing digital banking initiatives, expanding retail sector, and growing acceptance of cashless payments across urban areas.
Latin America
Latin America represents nearly 5% of the market. Expanding financial inclusion programs, growth of e-commerce platforms, and rising adoption of mobile payment solutions are driving regional market growth.
Market Trends
This report provides an in depth analysis of various factors that impact the dynamics of Global Virtual Payment (POS) Terminals Market. These factors include; Market Drivers, Restraints and Opportunities Analysis.
Drivers, Restraints and Opportunity Analysis
Drivers
- Rapid Growth of E-commerce and Mobile Commerce
- Shift Towards Contactless Payments
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Advancements in Payment Technology: Technological advancements are at the forefront of driving innovation in the virtual POS terminals market, particularly in the realms of payment processing, encryption, and authentication. These advancements have ushered in features like tokenization, encryption, biometric authentication, and fraud detection capabilities. By incorporating these features, virtual POS terminals are fortified with enhanced security measures, ensuring the reliability and integrity of payment transactions. This heightened level of security instills confidence not only in merchants but also in consumers, consequently fostering the widespread adoption of virtual payment solutions across various industries and sectors.
Among the notable advancements, tokenization stands out as a pivotal feature in bolstering the security of virtual POS terminals. Through tokenization, sensitive payment data is replaced with unique tokens, rendering it virtually impossible for malicious actors to intercept and misuse. Encryption plays a crucial role in safeguarding payment information by encoding it into an unreadable format, thereby thwarting unauthorized access. The integration of biometric authentication methods, such as fingerprint or facial recognition, adds an extra layer of security, ensuring that only authorized users can initiate and authorize transactions.
As virtual POS terminals continue to evolve technologically, the incorporation of robust fraud detection capabilities further solidifies their position as trusted payment solutions. By leveraging advanced algorithms and machine learning techniques, virtual POS terminals can analyze transaction patterns, detect anomalies, and flag potentially fraudulent activities in real-time. This proactive approach to fraud prevention not only protects merchants from financial losses but also enhances the overall reliability and integrity of the payment ecosystem, driving sustained adoption and growth of virtual payment solutions in the global marketplace.
Restraints
- Security and Fraud Concerns
- Interoperability and Integration Challenges
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Regulatory Compliance Requirements: Regulatory compliance obligations, including adherence to PCI DSS, GDPR, and PSD2, impose significant burdens on virtual POS terminal providers and merchants alike. Compliance with these regulations necessitates meticulous attention to data protection, payment industry standards, and anti-money laundering measures. Meeting these requirements involves continual investments in compliance initiatives, rigorous audits, and robust risk management practices. As a result, businesses operating in the virtual POS market must allocate resources to ensure ongoing compliance, constraining market growth due to the associated costs and administrative burdens.
Compliance with data protection regulations such as GDPR requires comprehensive measures to safeguard sensitive customer information, adding an additional layer of complexity to virtual POS operations. Ensuring data privacy and security in line with regulatory standards demands ongoing vigilance and investment in advanced cybersecurity measures. Similarly, adherence to payment industry standards like PCI DSS necessitates stringent protocols to protect payment card data and maintain secure transaction environments, further impacting market growth as businesses navigate the complexities of regulatory compliance.
The implementation of anti-money laundering regulations adds another layer of regulatory complexity for virtual POS terminal providers and merchants. Compliance with AML requirements involves robust customer due diligence procedures, transaction monitoring mechanisms, and reporting obligations to detect and prevent illicit financial activities. Meeting these regulatory mandates requires significant resources and expertise, diverting attention and resources away from innovation and market expansion efforts, thus constraining the growth potential of the virtual POS market.
Opportunities
- Emergence of New Payment Technologies
- Expansion of Omnichannel Commerce
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Focus on Customer Experience and Personalization: The emphasis on customer experience and personalization offers a strategic avenue for virtual POS terminal providers to distinguish their solutions and deliver enhanced value to both merchants and consumers. Through the utilization of data analytics, machine learning, and AI-powered insights, providers can craft personalized recommendations and tailored promotions that resonate with individual preferences and behaviors. By leveraging these technologies, virtual POS terminal providers can orchestrate frictionless payment experiences, fostering deeper customer engagement, bolstering retention rates, and augmenting lifetime customer value. This approach not only cultivates customer loyalty but also serves as a catalyst for driving market growth and bolstering competitiveness within the industry.
By harnessing the power of data analytics, machine learning, and AI-driven insights, virtual POS terminal providers can create personalized recommendations and targeted promotions tailored to the unique preferences and behaviors of each customer. Through these tailored offerings, providers can cultivate deeper engagement with customers, fostering stronger loyalty and enhancing overall retention rates. By streamlining the payment process and offering frictionless experiences, providers can further elevate customer satisfaction and increase lifetime customer value. Ultimately, these strategies contribute to driving market growth and ensuring competitiveness in the virtual POS terminal industry.
Through the strategic deployment of data analytics, machine learning, and AI-driven insights, virtual POS terminal providers have the opportunity to revolutionize the payment experience for both merchants and consumers. By offering personalized recommendations, targeted promotions, and seamless payment experiences, providers can significantly enhance customer engagement, retention, and lifetime value. These advancements not only differentiate providers within the market but also position them for sustained growth and competitiveness in an increasingly dynamic and customer-centric landscape.
Competitive Landscape Analysis
Key players in Global Virtual Payment (POS) Terminals Market include.
- Cisco Systems, Inc
- Fujian Newland Payment Technology Co., Ltd
- Ingenico Group
- NCR Corporation
- NEC Corporation
- Panasonic Corporation
- PAX Technology
- Samsung Electronics Co., Ltd
- Shenzhen Xinguodu Technology Company Ltd
- Squirrel Systems
- Toshiba Corporation
- VeriFone Systems Inc
In this report, the profile of each market player provides following information:
- Company Overview and Product Portfolio
- Key Developments
- Financial Overview
- Strategies
- Company SWOT Analysis
- Introduction
- Research Objectives and Assumptions
- Research Methodology
- Abbreviations
- Market Definition & Study Scope
- Executive Summary
- Market Snapshot, By Solutions
- Market Snapshot, By Type
- Market Snapshot, By Industry
- Market Snapshot, By End-User
- Market Snapshot, By Region
- Virtual Payment (POS) Terminals Market Dynamics
- Drivers, Restraints and Opportunities
- Drivers
- Rapid Growth of E-commerce and Mobile Commerce
- Shift Towards Contactless Payments
- Advancements in Payment Technology
- Restraints
- Security and Fraud Concerns
- Interoperability and Integration Challenges
- Regulatory Compliance Requirements
- Opportunities
- Emergence of New Payment Technologies
- Expansion of Omnichannel Commerce
- Focus on Customer Experience and Personalization
- Drivers
- PEST Analysis
- Political Analysis
- Economic Analysis
- Social Analysis
- Technological Analysis
- Porter's Analysis
- Bargaining Power of Suppliers
- Bargaining Power of Buyers
- Threat of Substitutes
- Threat of New Entrants
- Competitive Rivalry
- Drivers, Restraints and Opportunities
- Market Segmentation
- Virtual Payment (POS) Terminals Market, By Solutions, 2021 - 2031 (USD Million)
- Software Platform
- Device Based
- Web Based
- Professional Services
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Virtual Payment (POS) Terminals Market, By Type, 2021 - 2031 (USD Million)
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Fixed
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Mobile Source
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- Virtual Payment (POS) Terminals Market, By Industry, 2021 - 2031 (USD Million)
- Retail
- Warehouse
- Hospitality
- Consumer Electronics
- Food & Beverage
- Health Care
- Entertainment
- Others
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Virtual Payment (POS) Terminals Market, By End-User, 2021 - 2031 (USD Million)
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Retail
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Hospitality
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- Virtual Payment (POS) Terminals Market, By Geography, 2021 - 2031 (USD Million)
- North America
- United States
- Canada
- Europe
- Germany
- United Kingdom
- France
- Italy
- Spain
- Nordic
- Benelux
- Rest of Europe
- Asia Pacific
- Japan
- China
- India
- Australia & New Zealand
- South Korea
- ASEAN (Association of South East Asian Countries)
- Rest of Asia Pacific
- Middle East & Africa
- GCC
- Israel
- South Africa
- Rest of Middle East & Africa
- Latin America
- Brazil
- Mexico
- Argentina
- Rest of Latin America
- North America
- Virtual Payment (POS) Terminals Market, By Solutions, 2021 - 2031 (USD Million)
- Competitive Landscape
- Company Profiles
- Cisco Systems, Inc
- Fujian Newland Payment Technology Co., Ltd
- Ingenico Group
- NCR Corporation
- NEC Corporation
- Panasonic Corporation
- PAX Technology
- Samsung Electronics Co., Ltd
- Shenzhen Xinguodu Technology Company Ltd
- Squirrel Systems
- Toshiba Corporation
- VeriFone Systems Inc
- Company Profiles
- Analyst Views
- Future Outlook of the Market