Telecom Cloud Market
By Type;
Solutions and ServicesBy Deployment Mode;
Public Cloud, Private Cloud, and Hybrid CloudBy Service Model;
Software-as-a-Service, Platform-as-a-Service, and Infrastructure-as-a-ServiceBy Organization Size;
Small & Medium Enterprises and Large EnterprisesBy Application;
Billing & Provisioning, Traffic Management, and OthersBy End User;
Banking, Financial Services & Insurance, Retail & Consumer Goods, Healthcare & Life Sciences, Government & Public Sector, Transportation & Distribution, Media, Entertainment, and OthersBy Geography;
North America, Europe, Asia Pacific, Middle East & Africa, and Latin America - Report Timeline (2021 - 2031)Telecom Cloud Market Overview
Telecom Cloud Market (USD Million)
Telecom Cloud Market was valued at USD 35,719.95 million in the year 2024. The size of this market is expected to increase to USD 140,425.47 million by the year 2031, while growing at a Compounded Annual Growth Rate (CAGR) of 21.6%.
Telecom Cloud Market
*Market size in USD million
CAGR 21.6 %
Study Period | 2025 - 2031 |
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Base Year | 2024 |
CAGR (%) | 21.6 % |
Market Size (2024) | USD 35,719.95 Million |
Market Size (2031) | USD 140,425.47 Million |
Market Concentration | Low |
Report Pages | 329 |
Major Players
- Amdocs, Inc.
- Oracle Corporation
- CGI Group, Inc.
- Ericsson
- Netcracker Technology (NEC Corporation)
- Computer Sciences Corporation
- Huawei Technologies
- Redknee Solutions Inc.
- Asiainfo, Inc.
- Cerillion PLC
- Tech Mahindra Limited
Market Concentration
Consolidated - Market dominated by 1 - 5 major players
Telecom Cloud Market
Fragmented - Highly competitive market without dominant players
The Telecom Cloud Market is rapidly evolving as providers increasingly embrace cloud-based infrastructure to modernize operations. With over 60% of telecom firms adopting these technologies, there is a significant move toward improving network flexibility and reducing hardware dependency. This evolution supports seamless scalability and fosters faster innovation in telecom offerings.
Efficiency-Driven Cloud Adoption
Telecom operators are focusing on streamlined network performance and cost-effective deployment models. About 55% of firms are integrating cloud-native solutions to automate workflows and increase delivery speed. These platforms help reduce downtime, improve latency, and support the launch of new digital services with greater efficiency.
Next-Gen Service Enablement via Cloud Platforms
The convergence of cloud infrastructure with technologies like AI and 5G is enabling smarter, more responsive telecom services. Roughly 50% of telecom providers are investing in edge-based processing and real-time analytics to offer intelligent connectivity. This synergy fosters innovative use cases and elevates user engagement.
Strategic Move Toward Multi-Cloud Adoption
To enhance network resilience and avoid reliance on a single vendor, around 58% of operators are implementing multi-cloud frameworks. These strategies ensure service continuity, enhance data control, and allow telecom enterprises to meet varying performance and compliance needs more effectively.
Global Telecom Cloud Market Recent Developments
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In February 2024, Dell Technologies announced updated solutions designed to help communications service providers (CSPs) accelerate network cloud and achieve improved economics and agility while keeping network reliability. Dell leverages its years of experience in digital transformation and deep industry partnerships to help CSPs simplify deployment, automate operations, and simplify support and the lifecycle management of distributed network and cloud infrastructure.
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In June 2023, Nokia Corporation strategically announced a collaboration with Red Hat, Inc. to integrate open,source solutions such as Red Hat OpenShift and Red Hat OpenStack Platform into its network application. The collaboration supports Nokia testing and development, and the Red Hat cloud offers flexibility and deployment options.
Telecom Cloud Market Segment Analysis
In this report Telecom Cloud Market Has Been Segmented By Type, Deployment Mode, Service Model, Organization Size, Application, End User and Geography.
Telecom Cloud Market, Segmentation by Type
The Telecom Cloud Market Has Been Segmented By Type into Solutions and Services.
Solutions
The solutions segment in the telecom cloud market encompasses software platforms and cloud-native tools that enable efficient network management, data processing, and cloud orchestration. These solutions are increasingly being adopted by telecom operators to improve agility, enhance service delivery, and reduce capital expenditures. With the rising demand for 5G services, virtualization, and IoT integration, this segment dominates the market with over 65% share globally.
Services
The services segment comprises consulting, system integration, maintenance, and managed services that support the deployment and operation of telecom cloud infrastructure. As telecom providers transition to cloud-native architectures, the need for expert-driven support services and technical expertise continues to grow. This segment accounts for approximately 35% of the market and is expected to expand steadily due to increasing demand for operational efficiency, security management, and scalable cloud solutions.
Telecom Cloud Market, Segmentation by Deployment Mode
The Telecom Cloud Market Has Been Segmented By Deployment Mode into Public Cloud, Private Cloud, and Hybrid Cloud.
Public Cloud
The public cloud segment dominates the Telecom Cloud Market due to its cost-efficiency, scalability, and ease of deployment. It is widely adopted by telecom operators aiming to reduce infrastructure expenses and streamline operations. Approximately 58% of the market prefers public cloud solutions, especially for their flexibility and support for rapid innovation.
Private Cloud
The private cloud model is preferred by telecom providers seeking higher data security and regulatory compliance. It offers better control over infrastructure, making it ideal for sensitive applications. This segment holds around 27% of the market, often used by companies handling critical or proprietary data.
Hybrid Cloud
The hybrid cloud approach is gaining traction for its ability to balance scalability with data sovereignty. It integrates the benefits of both public and private clouds, enabling telecom operators to optimize workloads. Hybrid cloud deployments account for approximately 15% of the overall telecom cloud market and are expected to grow due to the increasing need for flexible cloud strategies.
Telecom Cloud Market, Segmentation by Service Model
The Telecom Cloud Market Has Been Segmented By Service Model into Software-as-a-Service, Platform-as-a-Service, and Infrastructure-as-a-Service.
Software-as-a-Service
Software-as-a-Service dominates the telecom cloud market, accounting for approximately 55% of the segment. It enables telecom providers to deliver cloud-based software applications over the internet, reducing the need for costly infrastructure and ongoing maintenance. SaaS offers flexibility, scalability, and easy access, making it a preferred model for businesses seeking efficient service delivery.
Platform-as-a-Service
Platform-as-a-Service contributes around 25% to the telecom cloud service model market. PaaS provides a comprehensive environment for application development, deployment, and management, helping telecom operators innovate and launch services rapidly. Its value lies in reducing development complexity while offering integration with other cloud tools and APIs.
Infrastructure-as-a-Service
Infrastructure-as-a-Service holds nearly 20% share in the market and offers telecom companies the flexibility to access and manage virtualized computing resources over the internet. IaaS is particularly advantageous for telecom firms that require scalable and cost-effective infrastructure to support network functions, data storage, and business operations.
Telecom Cloud Market, Segmentation by Organization Size
The Telecom Cloud Market Has Been Segmented By Organization Size into Small & Medium Enterprises and Large Enterprises.
Small & Medium Enterprises
Small & Medium Enterprises (SMEs) are rapidly adopting telecom cloud solutions to enhance operational efficiency and reduce infrastructure costs. Driven by the increasing availability of affordable cloud services and the growing need for scalability, SMEs accounted for nearly 41% of the overall market share. These organizations benefit from flexible deployment models and pay-as-you-go pricing, which align with their limited budgets and dynamic business needs.
Large Enterprises
Large Enterprises dominate the telecom cloud market with a share of approximately 59%, leveraging cloud technologies to manage complex networks and massive data volumes. These companies prioritize robust security, customized solutions, and high-performance infrastructure, making them early adopters of advanced telecom cloud platforms. Their investments are focused on improving business agility and supporting digital transformation strategies across global operations.
Telecom Cloud Market, Segmentation by Application
The Telecom Cloud Market Has Been Segmented By Application into Billing & Provisioning, Traffic Management, and Others.
Billing & Provisioning
The billing & provisioning segment is vital for automating customer account management, service activation, and real-time billing. With the increasing complexity of telecom services, nearly 35% of telecom cloud solutions are now dedicated to this application. This growth is driven by rising demand for seamless subscriber experiences and the integration of AI-powered billing platforms.
Traffic Management
The traffic management segment plays a crucial role in optimizing network performance, ensuring low latency, and managing data congestion. It accounts for approximately 28% of the telecom cloud market. With the rise of 5G networks and real-time streaming applications, the need for intelligent traffic orchestration tools has surged significantly.
Others
The others category includes diverse applications such as customer relationship management, network analytics, and security monitoring. Representing around 37% of the market, this segment benefits from telecom operators' broader push toward digital transformation and cloud-native infrastructure adoption to improve overall operational agility.
Telecom Cloud Market, Segmentation by End User
The Telecom Cloud Market Has Been Segmented By End User into Banking, Financial Services & Insurance, Retail & Consumer Goods, Healthcare & Life Sciences, Government & Public Sector, Transportation & Distribution, Media, Entertainment, and Others.
Banking, Financial Services & Insurance
The Banking, Financial Services & Insurance (BFSI) sector is a major adopter of telecom cloud solutions due to its demand for high-security data storage and real-time communication infrastructure. Cloud integration enhances operational efficiency and ensures compliance. This segment accounts for approximately 22% of the overall market share.
Retail & Consumer Goods
The Retail & Consumer Goods sector utilizes telecom cloud platforms to enable omnichannel experiences, manage inventory in real time, and support customer engagement. This segment is expanding rapidly with around 18% market penetration, driven by the shift toward e-commerce and personalization.
Healthcare & Life Sciences
The Healthcare & Life Sciences sector benefits significantly from telecom cloud infrastructure for supporting electronic medical records, remote patient care, and data analytics. With strict regulatory needs and increased digital transformation, this segment represents nearly 15% of the total market.
Government & Public Sector
The Government & Public Sector is adopting telecom cloud services to enhance transparency, facilitate e-governance platforms, and secure citizen data. This segment accounts for approximately 13% of the market, driven by the need for cost-effective and scalable infrastructure.
Transportation & Distribution
The Transportation & Distribution industry utilizes cloud services to optimize fleet management, track logistics in real time, and streamline operations. This segment is gaining traction, contributing around 11% to the market share due to increasing demand for supply chain automation.
Media
The Media sector depends on telecom cloud to manage digital content delivery, enable remote production workflows, and scale with audience demand. It holds nearly 9% of the market as content consumption accelerates across multiple platforms.
Entertainment
The Entertainment segment relies on telecom cloud for game hosting, video streaming, and AR/VR experiences. With increasing online engagement, this segment holds about 7% of the market share and continues to grow with immersive technology trends.
Others
The Others category includes education, energy, manufacturing, and more, adopting telecom cloud to digitize workflows and improve connectivity. Collectively, these industries contribute the remaining 5%, with growing adoption across diverse verticals.
Telecom Cloud Market, Segmentation by Geography
In this report Telecom Cloud Market Has Been Segmented By Geography into five regions; North America, Europe, Asia Pacific, Middle East, Africa and Latin America.
Regions and Countries Analyzed in this Report
Telecom Cloud Market Share (%), by Geographical Region,
North America
North America holds a substantial share of the telecom cloud market, driven by advanced network infrastructure and rapid adoption of cloud-based telecom solutions. The region accounts for approximately 32% of the global market. Strong presence of major telecom operators and tech companies further boosts regional growth.
Europe
Europe follows closely, contributing around 27% to the global telecom cloud industry. High demand for next-generation communication technologies and increasing emphasis on data privacy regulations encourage investment in cloud-native telecom services across the region.
Asia Pacific
Asia Pacific is the fastest-growing region in the telecom cloud space, with a projected market share of over 29%. Countries like China, India, and Japan are driving the growth through large-scale telecom digital transformation initiatives and expanding mobile subscriber bases.
Middle East and Africa
The Middle East and Africa region is emerging steadily, contributing approximately 6% to the global market. Government-led digitalization programs and rising demand for scalable telecom infrastructures support regional expansion in cloud telecom services.
Latin America
Latin America holds a moderate share of about 6% in the global telecom cloud market. Growth in this region is driven by increasing investments in telecommunication modernization and adoption of cloud computing to enhance network efficiency.
Market Trends
This report provides an in depth analysis of various factors that impact the dynamics of Global Telecom Cloud Market. These factors include; Market Drivers, Restraints and Opportunities Analysis.
Drivers, Restraints and Opportunity Analysis
Drivers:
- Increasing Data Traffic
- Rise of 5G Technology
- Technological Advancements
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Growing Demand for Network Virtualization; The global telecom cloud market is experiencing a surge in demand for network virtualization, driven by several key factors. First and foremost, network virtualization offers telecom operators unparalleled flexibility and scalability in managing their infrastructure. By abstracting network resources from underlying hardware, operators can optimize resource allocation, rapidly deploy new services, and dynamically adjust network configurations to meet evolving demands. This agility is crucial in the telecom industry, where rapid technological advancements and changing consumer preferences necessitate swift adaptation. Moreover, network virtualization enables cost savings through the consolidation of hardware resources and the automation of network operations, allowing operators to streamline their operations and achieve greater efficiency.
The growing adoption of cloud-based services and applications is fueling the demand for network virtualization in the telecom sector. As businesses and consumers increasingly rely on cloud-based solutions for communication, collaboration, and data storage, telecom operators are under pressure to deliver high-performance, reliable connectivity. Network virtualization provides the foundation for building agile, software-defined networks that can support the diverse requirements of cloud-based services, including low-latency connections, high-bandwidth applications, and secure data transmission. Network virtualization facilitates the integration of emerging technologies such as 5G, edge computing, and Internet of Things (IoT), enabling operators to capitalize on new revenue opportunities and deliver innovative services to their customers. As a result, telecom operators are increasingly investing in network virtualization solutions to stay competitive in the rapidly evolving telecom cloud market.
Restraints:
- Interoperability Issues
- Data Security Concerns
- Connectivity Limitations
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Lack of Skilled Workforce: Legacy infrastructure constraints pose significant challenges for the global telecom cloud market, impeding its seamless integration and growth. One major constraint stems from the extensive investments made in traditional hardware-based telecommunications systems, which are deeply entrenched within the infrastructure of telecom companies worldwide. These legacy systems often lack the flexibility and scalability required to support the dynamic demands of cloud-based services. The transition to cloud-based solutions necessitates substantial changes in network architecture, operational processes, and workforce skills, further complicating the integration process. This resistance to change is compounded by concerns regarding data security, compliance, and regulatory requirements, which are paramount in the telecom industry.
Another critical constraint is the interoperability issues that arise when attempting to integrate legacy systems with modern cloud platforms. Incompatibilities between legacy hardware and cloud-based software solutions hinder seamless communication and data exchange, leading to inefficiencies and operational bottlenecks. Legacy systems may lack the necessary APIs and protocols to interface with cloud environments, necessitating costly and time-consuming customization efforts. The legacy infrastructure often operates in silos, making it challenging to implement holistic cloud strategies that encompass the entire telecommunications ecosystem. Overcoming these constraints requires a concerted effort from telecom companies to modernize their infrastructure, invest in interoperable technologies, and foster a culture of innovation to embrace the full potential of cloud-based telecommunications services.
Opportunities:
- Vendor Lock-in Dilemma
- Service Reliability and Quality
- Geographic and Cultural Barriers
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Legacy Infrastructure Constraints: The global telecom cloud market is experiencing exponential growth, fueled by the ever-increasing demand for data and connectivity services. This rapid expansion is being hindered by a critical shortage of skilled professionals. The complexity of telecom cloud technologies, which encompass a wide array of services such as virtualization, software-defined networking (SDN), and network function virtualization (NFV), requires a workforce with specialized expertise. Unfortunately, there is a significant gap between the demand for these skills and the available talent pool.
One of the primary reasons for this shortage is the rapid evolution of technology, which often outpaces the development of relevant training programs and educational curricula. The telecom industry is facing stiff competition from other sectors, such as IT and software development, for top-tier technical talent. As a result, companies struggle to recruit and retain skilled professionals capable of designing, implementing, and managing complex telecom cloud infrastructures. This dearth of expertise not only hampers the growth of individual businesses but also threatens the overall competitiveness and innovation potential of the global telecom sector. Addressing this shortage requires collaborative efforts from industry stakeholders, educational institutions, and governments to invest in training programs, promote STEM education, and incentivize talent acquisition and retention initiatives.
Competitive Landscape Analysis
Key players in Global Telecom Cloud Market include:
- Amdocs, Inc.
- Oracle Corporation
- CGI Group, Inc.
- Ericsson
- Netcracker Technology (NEC Corporation)
- Computer Sciences Corporation
- Huawei Technologies
- Redknee Solutions Inc.
- Asiainfo, Inc.
- Cerillion PLC
- Tech Mahindra Limited
In this report, the profile of each market player provides following information:
- Company Overview and Product Portfolio
- Key Developments
- Financial Overview
- Strategies
- Company SWOT Analysis
- Introduction
- Research Objectives and Assumptions
- Research Methodology
- Abbreviations
- Market Definition & Study Scope
- Executive Summary
- Market Snapshot, By Type
- Market Snapshot, By Deployment Mode
- Market Snapshot, By Service Model
- Market Snapshot, By Organization Size
- Market Snapshot, By Application
- Market Snapshot, By End User
- Market Snapshot, By Region
- Telecom Cloud Market Dynamics
- Drivers, Restraints and Opportunities
- Drivers
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Increasing Data Traffic
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Rise of 5G Technology
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Technological Advancements
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Growing Demand for Network Virtualization
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- Restraints
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Interoperability Issues
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Data Security Concerns
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Connectivity Limitations
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Lack of Skilled Workforce
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- Opportunities
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Vendor Lock-in Dilemma
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Service Reliability and Quality
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Geographic and Cultural Barriers
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Legacy Infrastructure Constraints
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- Drivers
- PEST Analysis
- Political Analysis
- Economic Analysis
- Social Analysis
- Technological Analysis
- Porter's Analysis
- Bargaining Power of Suppliers
- Bargaining Power of Buyers
- Threat of Substitutes
- Threat of New Entrants
- Competitive Rivalry
- Drivers, Restraints and Opportunities
- Market Segmentation
- Telecom Cloud Market, By Type, 2021 - 2031 (USD Million)
- Solutions
- Services
- Telecom Cloud Market, By Deployment Mode, 2021 - 2031 (USD Million)
- Public Cloud
- Private Cloud
- Hybrid Cloud
- Telecom Cloud Market, By Service Model, 2021 - 2031 (USD Million)
- Software-as-a-Service
- Platform-as-a-Service
- Infrastructure-as-a-Service.
- Telecom Cloud Market, By Organization Size, 2021 - 2031 (USD Million)
- Small & Medium Enterprises
- Large Enterprises.
- Telecom Cloud Market, By Application, 2021 - 2031 (USD Million)
- Billing & Provisioning
- Traffic Management
- Others
- Telecom Cloud Market, By End User, 2021 - 2031 (USD Million)
- Banking
- Financial Services & Insurance
- Retail & Consumer Goods
- Healthcare & Life Sciences
- Government & Public Sector
- Transportation & Distribution
- Media
- Entertainment
- Others
- Telecom Cloud Market, By Geography, 2021 - 2031 (USD Million)
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North America
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United States
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Canada
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Europe
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Germany
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United Kingdom
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France
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Italy
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Spain
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Nordic
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Benelux
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Rest of Europe
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Asia Pacific
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Japan
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China
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India
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Australia & New Zealand
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South Korea
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ASEAN (Association of South East Asian Countries)
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Rest of Asia Pacific
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Middle East & Africa
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GCC
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Israel
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South Africa
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Rest of Middle East & Africa
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Latin America
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Brazil
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Mexico
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Argentina
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Rest of Latin America
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- Telecom Cloud Market, By Type, 2021 - 2031 (USD Million)
- Competitive Landscape
- Company Profiles
- Amdocs, Inc.
- Oracle Corporation
- CGI Group, Inc.
- Ericsson
- Netcracker Technology (NEC Corporation)
- Computer Sciences Corporation
- Huawei Technologies
- Redknee Solutions Inc.
- Asiainfo, Inc.
- Cerillion PLC
- Tech Mahindra Limited
- Company Profiles
- Analyst Views
- Future Outlook of the Market