Professional Service Mobile Robots Market
By Product Type;
Autonomous Mobile Robots, Automated Guided Vehicles, Drones and OthersBy Application;
Healthcare, Logistics & Warehousing, Hospitality, Agriculture and OthersBy Component;
Hardware, Software and ServicesBy End User;
BFSI, Retail, Manufacturing and OthersBy Geography;
North America, Europe, Asia Pacific, Middle East & Africa and Latin America - Report Timeline (2021 - 2031)Professional Service Mobile Robots Market Overview
Professional Service Mobile Robots Market (USD Million)
Professional Service Mobile Robots Market was valued at USD 9,035.36 million in the year 2024. The size of this market is expected to increase to USD 20,704.56 million by the year 2031, while growing at a Compounded Annual Growth Rate (CAGR) of 12.6%.
Professional Service Mobile Robots Market
*Market size in USD million
CAGR 12.6 %
| Study Period | 2025 - 2031 |
|---|---|
| Base Year | 2024 |
| CAGR (%) | 12.6 % |
| Market Size (2024) | USD 9,035.36 Million |
| Market Size (2031) | USD 20,704.56 Million |
| Market Concentration | Low |
| Report Pages | 379 |
Major Players
- Hangzhou Hikrobot Technology Co. Ltd.
- HYUNDAI ROBOTICS
- Clearpath Robotics Inc.
- Midea Group Co. Ltd.
- HYUNDAI ROBOTICS
- New Kinpo Group
- Savioke Inc.
- Amazon.com, Inc.
- iRobot Corporation
- Intuitive Surgical
- Siemens
- JD.com, Inc.
- JD Logistics
Market Concentration
Consolidated - Market dominated by 1 - 5 major players
Professional Service Mobile Robots Market
Fragmented - Highly competitive market without dominant players
The Professional Service Mobile Robots Market is experiencing robust growth, fueled by increasing adoption across industries for automation and efficiency enhancement. These robots are widely used in logistics, healthcare, hospitality, and retail, where they improve productivity and reduce operational costs. Currently, more than 55% of deployments are concentrated in logistics and warehousing, highlighting their central role in supply chain transformation.
Rising Demand for Automation
The market is being propelled by the rising demand for automation solutions as organizations seek to minimize manual intervention. In healthcare facilities alone, mobile robots handle nearly 40% of material transport and delivery tasks, significantly improving workforce allocation. This surge reflects a broader shift toward replacing repetitive human tasks with intelligent robotic systems.
Technological Advancements
Rapid improvements in AI, sensors, and navigation systems are driving the market forward. Advanced SLAM-based navigation and AI-enabled perception technologies now power almost 50% of newly developed mobile robots, enhancing safety and precision. These advancements are enabling robots to operate seamlessly in dynamic and complex environments.
Expanding Applications Across Sectors
The versatility of professional service mobile robots is boosting adoption in diverse sectors such as agriculture, cleaning, and hospitality. For example, over 35% of hotels in major cities have begun integrating service robots for customer interaction and delivery. This cross-industry expansion is opening new revenue streams and diversifying the scope of market applications.
Professional Service Mobile Robots Market Key Takeaways
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The professional service mobile robots market is expanding rapidly as industries embrace automation and AI-driven mobility solutions to improve operational efficiency and safety.
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Adoption is strong across healthcare, logistics, hospitality, and agriculture sectors, where robots perform tasks such as delivery, inspection, disinfection, and material handling.
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Advances in machine vision, LiDAR, and navigation systems are enabling robots to function autonomously in dynamic environments with high precision and adaptability.
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The rise of labor shortages and demand for contactless operations since the pandemic has significantly accelerated deployment of mobile robots in service-oriented industries.
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Manufacturers are integrating cloud-based fleet management platforms and AI-powered analytics to enhance coordination and real-time monitoring of robotic operations.
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Cost reduction in sensors, batteries, and drive systems is making mobile robots more affordable and scalable for small and medium-sized enterprises.
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Asia-Pacific leads in adoption, driven by strong government support for robotics innovation and rapid automation across logistics and healthcare sectors in China, Japan, and South Korea.
Professional Service Mobile Robots Market Recent Developments
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In October 2025, SoftBank Group announced the acquisition of the robotics division of ABB for $5.4 billion, combining ABB's industrial robotics expertise with SoftBank's AI and computing capabilities, positioning them for leadership in AI-driven robotics.
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In October 2025, Serve Robotics partnered with DoorDash to deploy sidewalk delivery robots on the DoorDash platform, starting in Los Angeles with plans for nationwide expansion to enhance delivery efficiency and order volumes.
Professional Service Mobile Robots Market Segment Analysis
In this report, the Professional Service Mobile Robots Market has been segmented by Product Type, Application, Component, End User and Geography.
Professional Service Mobile Robots Market, Segmentation by Product Type
The Product Type lens distinguishes how professional fleets are architected and monetized, covering Autonomous Mobile Robots, Automated Guided Vehicles, Drones, and Others. Vendors are prioritizing navigation stacks, safety certifications, and payload modularity to reduce integration friction. Go-to-market strategies increasingly emphasize fleet orchestration, XaaS pricing, and ecosystem partnerships with WMS, HIS, and facilities platforms to accelerate deployment and deliver measurable ROI.
Autonomous Mobile Robots
AMRs leverage SLAM, multi-sensor fusion, and dynamic path planning to operate in unstructured spaces, making them central to professional environments that demand flexibility. Growth is driven by labor optimization, throughput gains, and real-time fleet management that scales across sites. Vendors focus on interoperability (APIs, VDA-5050-like interfaces), microservices for updates, and computer vision to improve localization and obstacle avoidance.
Automated Guided Vehicles
AGVs excel in predictable routes with track, tape, or QR guidance, offering repeatable flows and strong industrial safety pedigrees. Their appeal lies in process standardization, takt-time stability, and straightforward OEE tracking. Modernization centers on retrofit kits, lithium power, and traffic control software that coordinates with conveyors and dock automation to extend uptime and reduce capex-to-opex risk.
Drones
Drones support aerial tasks such as inventory scanning, infrastructure inspection, and emergency response, expanding coverage beyond ground robots. Professional deployments stress regulatory compliance, BVLOS readiness, and data security within VMS and asset repositories. Advancements in autonomy, edge analytics, and charging docks enable continuous operations and faster cycle times for time-sensitive missions.
Others
The Others category includes niche robotic platforms tailored to cleaning, security patrol, and specialized inspection where environmental constraints matter. Vendors differentiate with swappable payloads, ruggedization, and service SLAs that assure uptime in demanding facilities. Buyers value total cost of ownership, remote diagnostics, and predictive maintenance that shrink unplanned downtime and simplify scaling.
Professional Service Mobile Robots Market, Segmentation by Application
The Application view clarifies use-case concentration across Healthcare, Logistics & Warehousing, Hospitality, Agriculture, and Others. Decision makers assess automation readiness, safety workflows, and IT/OT integration when prioritizing pilots. Growth reflects tight coupling between software orchestration and task libraries that compress time-to-value while enabling multi-site rollouts and robust change management.
Healthcare
In Healthcare, mobile robots automate medication delivery, lab logistics, and infection-control cleaning, supporting staff amid persistent labor constraints. Hospitals seek HIS/EHR interoperability, elevator/door integration, and validated cybersecurity postures. Vendors emphasize audit trails, hands-free workflows, and hygiene compliance to meet stringent clinical and facilities standards.
Logistics & Warehousing
Logistics & Warehousing remains a flagship application, with robots addressing picking, put-away, sortation, and middle-mile movements. Operators pursue throughput and dock-to-stock improvements while minimizing re-slotting overhead. Key differentiators include WMS connectors, workflow simulation, and fleet intelligence that optimizes mission density and lowers cost per pick.
Hospitality
In Hospitality, service robots handle room-service delivery, amenity runs, and lobby guidance to boost guest experience and staff productivity. Buyers value elevator integration, secure access, and brand-aligned UX that enhances property differentiation. Partnerships with PMS platforms and facility IoT streamline deployment while maintaining guest privacy and operational resilience.
Agriculture
Agriculture use cases focus on autonomous scouting, targeted spraying, and yield monitoring, improving input efficiency and reducing exposure to hazardous conditions. Systems emphasize terrain adaptability, GNSS precision, and edge inference for plant health. Ecosystem collaboration with ag-tech platforms and agribusiness dealers supports serviceability and lifecycle support.
Others
Others spans specialized tasks such as security patrol, cleaning, and site inspection in commercial and public venues. Procurement leans toward performance-based pricing, remote monitoring, and incident reporting. Suppliers highlight rugged design, autonomy in crowds, and AI-assisted analytics to elevate outcomes beyond manual approaches.
Professional Service Mobile Robots Market, Segmentation by Component
The Component split—Hardware, Software, and Services—reveals the stack through which value accrues. Hardware innovations in sensors, battery systems, and drive modules underpin reliability, while Software orchestrates navigation, perception, and fleet optimization. Services wrap deployments with consulting, training, and lifecycle support to de-risk scaling and maintain uptime.
Hardware
Hardware priorities include redundant sensing (LiDAR, depth cameras), functional safety, and swappable batteries to maximize duty cycles. Vendors pursue modular chassis and payload interfaces that simplify customization. Emphasis on ruggedization, thermal design, and EMC compliance strengthens performance in diverse professional settings.
Software
Software differentiates via fleet orchestration, task scheduling, and digital twins that simulate throughput before purchase decisions. Buyers assess API openness, security, and over-the-air updates that keep autonomy current. Emerging capabilities in semantic perception and multi-robot coordination reduce mission times and improve asset utilization.
Services
Services convert pilots into sustainable operations through site surveys, integration, and preventive maintenance. Providers bundle training, analytics, and SLA-driven support to maintain performance and compliance. As fleets scale, managed services and robot-as-a-service models align costs with outcomes and reduce time-to-value.
Professional Service Mobile Robots Market, Segmentation by End User
The End User dimension—BFSI, Retail, Manufacturing, and Others—reflects distinct operating environments and KPIs. Buyers prioritize safety, cybersecurity, and interoperability when integrating robots with facilities and IT systems. Vendors tailor workflows, analytics, and support models to align with each sector’s compliance and performance expectations.
BFSI
Within BFSI, robots augment facility services such as document shuttling, cash handling support, and security patrol in branches and back offices. Institutions value access control, auditability, and encrypted comms that meet strict policies. Deployments target operational continuity and improved employee safety while maintaining customer-facing standards.
Retail
In Retail, robots drive shelf scanning, price integrity, and back-of-house movement, supporting omnichannel inventory accuracy. Integration with POS and OMS systems enables real-time insights that lift availability and reduce shrink. Store operators weigh guest experience, uptime SLAs, and multi-store orchestration during scale-up.
Manufacturing
Manufacturing sites adopt mobile robots for line-side replenishment, WIP transfer, and intra-plant logistics to stabilize takt and cut material handling costs. Success depends on MES/WMS links, industrial safety, and traffic management across production cells. Vendors showcase interoperability, predictive maintenance, and analytics that convert pilots into multi-factory programs.
Others
The Others end-user group covers commercial venues and public facilities seeking cleaning, security, and visitor assistance. Buyers compare coverage rates, charging strategies, and remote ops when evaluating vendors. Emphasis on user experience, policy compliance, and site adaptability remains central to long-term value.
Professional Service Mobile Robots Market, Segmentation by Geography
In this report, the Professional Service Mobile Robots Market has been segmented by Geography into five regions: North America, Europe, Asia Pacific, Middle East and Africa and Latin America.
Regions and Countries Analyzed in this Report
North America
North America shows strong adoption across healthcare, logistics, and manufacturing, supported by mature systems integration and clear safety standards. Partnerships between robot OEMs, cloud providers, and WMS/HIS vendors accelerate rollouts. Buyers emphasize cybersecurity, interoperability, and measurable productivity gains to justify multi-site scaling.
Europe
Europe prioritizes worker safety, energy efficiency, and compliance, shaping procurement criteria for mobile autonomy. Strong industrial clusters and policy support enable advanced pilots in factories, hospitals, and logistics hubs. Vendors lean into open standards, eco-design, and lifecycle services to align with sustainability and regulatory expectations.
Asia Pacific
Asia Pacific benefits from rapid infrastructure investment, expanding e-commerce, and large-scale manufacturing footprints. Competitive dynamics favor vendors with localized support, price-performance advantages, and robust after-sales networks. Growth strategies include joint ventures, channel partnerships, and vertical solutions tailored to regional operating conditions.
Middle East & Africa
Middle East & Africa deployments concentrate in healthcare, airports, and smart facilities where modernization agendas are active. Stakeholders value reliability in harsh environments, remote management, and training services for sustainable operations. Public-private initiatives and greenfield sites create avenues for rapid demonstration and scalable adoption.
Latin America
Latin America adoption is evolving with focus on logistics hubs, retail distribution, and public facilities. Vendors compete on TCO, financing models, and local service capability to overcome budget and skills barriers. Partnerships with systems integrators and education programs support capability building and long-term fleet performance.
rofessional Service Mobile Robots Market Forces
This report provides an in depth analysis of various factors that impact the dynamics of Professional Service Mobile Robots Market. These factors include; Market Drivers, Restraints and Opportunities Analysis.
Comprehensive Market Impact Matrix
This matrix outlines how core market forces Drivers, Restraints, and Opportunities affect key business dimensions including Growth, Competition, Customer Behavior, Regulation, and Innovation.
| Market Forces ↓ / Impact Areas → | Market Growth Rate | Competitive Landscape | Customer Behavior | Regulatory Influence | Innovation Potential |
|---|---|---|---|---|---|
| Drivers | High impact (e.g., tech adoption, rising demand) | Encourages new entrants and fosters expansion | Increases usage and enhances demand elasticity | Often aligns with progressive policy trends | Fuels R&D initiatives and product development |
| Restraints | Slows growth (e.g., high costs, supply chain issues) | Raises entry barriers and may drive market consolidation | Deters consumption due to friction or low awareness | Introduces compliance hurdles and regulatory risks | Limits innovation appetite and risk tolerance |
| Opportunities | Unlocks new segments or untapped geographies | Creates white space for innovation and M&A | Opens new use cases and shifts consumer preferences | Policy shifts may offer strategic advantages | Sparks disruptive innovation and strategic alliances |
Drivers, Restraints and Opportunity Analysis
Drivers:
- Increasing Demand for Automation
- Improved Safety and Security
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Growing Aging Population -The Global Professional Service Mobile Robots Market is experiencing significant growth, largely driven by the increasing aging population worldwide. As the demographic shift towards an older population continues, there is a heightened demand for innovative solutions that can assist in healthcare, home care, and other essential services. Professional service mobile robots are being developed to enhance the quality of care for elderly individuals, offering support in various settings such as hospitals, nursing homes, and private residences.
These robots are designed to perform a range of tasks that can alleviate the burden on caregivers, such as delivering medications, assisting with mobility, and providing companionship. By integrating advanced technologies like artificial intelligence and machine learning, these robots can adapt to the needs of elderly users, ensuring a personalized and effective service. Moreover, they can help bridge the gap in care availability, especially in regions facing workforce shortages in the healthcare sector.
The adoption of professional service mobile robots is also supported by advancements in robotics technology, which have led to improved safety, reliability, and functionality. As the technology becomes more accessible and cost-effective, more healthcare providers and facilities are likely to invest in these solutions. This trend not only enhances operational efficiency but also contributes to better patient outcomes, making it an attractive option for healthcare providers focused on delivering high-quality care to the aging population.
In summary, the growing aging population is a key driver of the Global Professional Service Mobile Robots Market, fostering innovation and adoption in the healthcare sector. As demand for supportive technologies continues to rise, the market is expected to expand, offering new opportunities for manufacturers and service providers alike.
Restraints:
- High Initial Investment Costs
- Regulatory Challenges
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Lack of Skilled Workforce -The Global Professional Service Mobile Robots Market is experiencing significant growth driven by advancements in robotics technology and increasing demand across various sectors. However, one of the challenges faced by this market is the lack of a skilled workforce. As organizations seek to integrate professional service robots into their operations, they often encounter difficulties in finding personnel with the necessary skills to operate, maintain, and troubleshoot these advanced systems.
The complexity of professional service robots requires a workforce that is not only technically proficient but also adaptable to rapidly evolving technologies. Many companies struggle to recruit and retain employees who possess the required expertise in robotics, artificial intelligence, and machine learning. This skills gap can hinder the effective implementation and utilization of mobile robots, limiting their potential benefits.
The shortage of skilled workers affects the pace of innovation within the industry. Organizations may be hesitant to invest in new robotic solutions if they cannot ensure adequate support and maintenance. As a result, the lack of a skilled workforce can stall progress and adoption, ultimately impacting market growth. To address this issue, companies and educational institutions must collaborate to develop training programs that equip individuals with the necessary skills for careers in robotics and automation. By bridging this skills gap, the industry can unlock the full potential of professional service mobile robots and drive further advancements in the field.
Opportunities:
- Rising Demand in Healthcare Sector
- Collaborations and Partnerships
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Development of Customizable Solutions -The Global Professional Service Mobile Robots Market has seen significant advancements in the development of customizable solutions tailored to meet diverse industry needs. As organizations seek to enhance operational efficiency and address specific challenges, customizable mobile robots have become increasingly valuable. These robots can be designed to perform a variety of tasks, from logistics and delivery to security and cleaning, allowing businesses to optimize their workflows according to their unique requirements.
One of the key factors driving the demand for customizable solutions is the growing recognition of the benefits that mobile robots can provide. By integrating advanced technologies such as artificial intelligence, machine learning, and sensor fusion, manufacturers can create robots that not only adapt to various environments but also learn and improve their performance over time. This adaptability ensures that organizations can deploy mobile robots across different settings without the need for extensive reconfiguration or retraining.
The ability to customize robots extends beyond their physical design; it encompasses software and operational parameters as well. Organizations can tailor the robot's software to integrate seamlessly with existing systems, ensuring that data flow is optimized and enhancing overall operational coherence. This level of customization allows businesses to leverage mobile robots in a way that aligns with their specific objectives, ultimately leading to improved productivity and cost savings.
Customizable mobile robots can also enhance customer experience. For instance, in retail settings, robots can be programmed to assist customers in finding products or provide information about ongoing promotions. By delivering personalized interactions, these robots can improve customer satisfaction and foster loyalty, which is increasingly important in today’s competitive market.
The trend toward customization in the professional service mobile robots market is expected to continue as technological advancements make it easier for manufacturers to develop tailored solutions. As industries evolve and new applications for mobile robots emerge, the focus on creating adaptable and customizable systems will play a crucial role in the sustained growth of the market. Ultimately, this development not only meets the immediate needs of businesses but also positions them for future challenges and opportunities in a rapidly changing landscape.
Professional Service Mobile Robots Market Competitive Landscape Analysis
Professional Service Mobile Robots Market is marked by intense competition, rapid innovation, and strategic partnerships as automation players race for deployment in healthcare, logistics, hospitality, and facilities. Key firms execute bold strategies and engage in merger or alliance efforts to secure scale, broaden portfolios, and gain technology leadership.
Market Structure and ConcentrationThe market leans toward moderate concentration, with leading manufacturers together capturing over 60% of deployed mobile robot units. Mergers and alliances amplify this concentration, enabling control over platform ecosystems. Such a structure favors incumbents who combine hardware, software, and service capabilities to maintain edge.
Brand and Channel StrategiesTop players adopt hybrid strategies blending direct enterprise sales, integrator partnerships, and regional distribution networks. Around 45% of deployments occur via channel partners in verticals like logistics and healthcare. Strong branding, service support, and co-branding alliances reinforce preference in competitive procurement cycles.
Innovation Drivers and Technological AdvancementsTechnological advancements in autonomy, navigation, perception, and fleet orchestration drive differentiation. More than 70% of new systems include advanced AI, SLAM, or edge computing. Collaboration between robotics firms, software vendors, and sensor providers accelerates innovation and integration across domains.
Regional Momentum and ExpansionAsia-Pacific leads in expansion, accounting for over 65% of mobile robot unit growth, fueled by logistics, e-commerce, and smart facilities demand. North America and Europe follow via strong tech adoption and industrial automation. Regional partnerships and localized manufacturing accelerate market access and competitive positioning.
Future OutlookThe future outlook highlights sustained growth, with broader adoption across new verticals and smart environments. Expect further collaboration, mergers, and expansion of modular, interoperable platforms. Players that combine technical leadership with strategic scale and geographic expansion are likely to dominate the next phase.
Key players in Professional Service Mobile Robots Market include:
- ABB
- SoftBank Robotics Group
- Honda Motor
- FANUC
- Omron Corporation
- Clearpath Robotics
- Midea Group
- Savioke
- Singapore Technologies Engineering
- Boston Dynamics
- iRobot
- KUKA
- DJI
- GreyOrange
- Fetch Robotics
In this report, the profile of each market player provides following information:
- Market Share Analysis
- Company Overview and Product Portfolio
- Key Developments
- Financial Overview
- Strategies
- Company SWOT Analysis
- Introduction
- Research Objectives and Assumptions
- Research Methodology
- Abbreviations
- Market Definition & Study Scope
- Executive Summary
- Market Snapshot, By Product Type
- Market Snapshot, By Application
- Market Snapshot, By Component
- Market Snapshot, By End User
- Market Snapshot, By Region
- Professional Service Mobile Robots Market Dynamics
- Drivers, Restraints and Opportunities
- Drivers
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Increasing Demand for Automation
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Improved Safety and Security
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Growing Aging Population
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- Restraints
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High Initial Investment Costs
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Regulatory Challenges
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Lack of Skilled Workforce
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- Opportunities
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Rising Demand in Healthcare Sector
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Collaborations and Partnerships
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Development of Customizable Solutions
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- Drivers
- PEST Analysis
- Political Analysis
- Economic Analysis
- Social Analysis
- Technological Analysis
- Porter's Analysis
- Bargaining Power of Suppliers
- Bargaining Power of Buyers
- Threat of Substitutes
- Threat of New Entrants
- Competitive Rivalry
- Drivers, Restraints and Opportunities
- Market Segmentation
- Professional Service Mobile Robots Market, By Product Type, 2021 - 2031 (USD Million)
- Autonomous Mobile Robots
- Automated Guided Vehicles
- Drones
- Others
- Professional Service Mobile Robots Market, By Application, 2021 - 2031 (USD Million)
- Healthcare
- Logistics & Warehousing
- Hospitality
- Agriculture
- Others
- Professional Service Mobile Robots Market, By Component, 2021 - 2031 (USD Million)
- Hardware
- Software
- Services
- Professional Service Mobile Robots Market, By End User, 2021 - 2031 (USD Million)
- BFSI
- Retail
- Manufacturing
- Others
- Professional Service Mobile Robots Market, By Geography, 2021 - 2031 (USD Million)
- North America
- United States
- Canada
- Europe
- Germany
- United Kingdom
- France
- Italy
- Spain
- Nordic
- Benelux
- Rest of Europe
- Asia Pacific
- Japan
- China
- India
- Australia & New Zealand
- South Korea
- ASEAN (Association of South East Asian Countries)
- Rest of Asia Pacific
- Middle East & Africa
- GCC
- Israel
- South Africa
- Rest of Middle East & Africa
- Latin America
- Brazil
- Mexico
- Argentina
- Rest of Latin America
- North America
- Professional Service Mobile Robots Market, By Product Type, 2021 - 2031 (USD Million)
- Competitive Landscape
- Company Profiles
- ABB
- SoftBank Robotics Group
- Honda Motor
- FANUC
- Omron Corporation
- Clearpath Robotics
- Midea Group
- Savioke
- Singapore Technologies Engineering
- Boston Dynamics
- iRobot
- KUKA
- DJI
- GreyOrange
- Fetch Robotics
- Company Profiles
- Analyst Views
- Future Outlook of the Market

