Online Grocery Market
By Product Type;
Fresh Produce, Breakfast & Dairy, Snacks & Beverages, Meat & Seafood, and OthersBy Delivery Model;
Home Delivery, Click & Collect, and Subscription ServicesBy Customer Type;
Individual Consumers, Corporate Clients, Restaurants, and HotelsBy Payment Method;
Credit Card, Digital Wallets, Cash on Delivery, Bank TransferBy Geography;
North America, Europe, Asia Pacific, Middle East & Africa, and Latin America - Report Timeline (2021 - 2031)Online Grocery Market Overview
Online Grocery Market (USD Million)
Online Grocery Market was valued at USD 563,627.51 million in the year 2024. The size of this market is expected to increase to USD 2,748,368.35 million by the year 2031, while growing at a Compounded Annual Growth Rate (CAGR) of 25.4%.
Online Grocery Market
*Market size in USD million
CAGR 25.4 %
Study Period | 2025 - 2031 |
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Base Year | 2024 |
CAGR (%) | 25.4 % |
Market Size (2024) | USD 563,627.51 Million |
Market Size (2031) | USD 2,748,368.35 Million |
Market Concentration | Low |
Report Pages | 343 |
Major Players
- AEON CO., LTD.
- Alibaba.com.
- Amazon.com, Inc.
- Blink Commerce Private Limited
- Instacart
- JD.com, Inc.
- Natures Basket Limited.
- Ebates Performance Marketing Inc.d/b/a Rakuten Rewards
- Reliance Retail.
- Supermarket Grocery Supplies Pvt. Ltd.
- Target Brands, Inc.
Market Concentration
Consolidated - Market dominated by 1 - 5 major players
Online Grocery Market
Fragmented - Highly competitive market without dominant players
The Online Grocery Market is rapidly expanding as digital convenience transforms consumer behavior. With over 60% of customers opting for online grocery purchases, streamlined mobile experiences and fast deliveries are reshaping how people restock household essentials. This digital-first trend reflects growing expectations for seamless, on-demand service.
Eco-Conscious Demand Driving Assortment Strategies
Close to 52% of shoppers prioritize organic and sustainable grocery options. Online platforms are responding by featuring eco-certified products and promoting healthy lifestyle choices. Clear labeling, ingredient transparency, and green packaging are becoming crucial for driving brand trust and shopper interest.
Smart Tech Innovations Shaping Buyer Journeys
Technology is influencing the online grocery journey for over 40% of consumers. From AI-powered suggestions to voice-command shopping, innovative digital tools are enhancing convenience and reducing friction. Platforms are investing in personalized recommendations and smart inventory to elevate the buying experience.
Competitive Pricing and Discount Dynamics
Around 57% of consumers compare prices before making a grocery purchase online. To attract price-sensitive users, brands are leveraging real-time discounts, reward points, and data-driven offers. Price transparency and cost-saving benefits are key differentiators in a highly competitive digital grocery landscape.
Online Grocery Market Recent Developments
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In March 2022, Instacart launched "The Instacart Platform," a suite of enterprise-grade technologies designed to revolutionize the grocery industry. With this innovative offering, Instacart aims to empower retailers and enhance the consumer experience, catering to various shopping preferences.
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In November 2021, Amazon merged its grocery stores, Fresh and Pantry, into a single unified store, Amazon Fresh. This integrated store is now accessible to customers in over 300 cities across India. By consolidating these services, Amazon aims to provide an all-in-one online destination, offering unbeatable savings, diverse products, and fast, convenient delivery options.
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In January 2019, Walmart collaborated with four delivery companies to expand its Online Grocery Delivery service. Point Pickup, Skipcart, AxleHire, and Roadie were added to Walmart's team to enhance online grocery deliveries in metropolitan areas across four states. Furthermore, this strategic move was accompanied by expansion plans to serve even more customers in various locations.
Online Grocery Market Segment Analysis
In this report, the Online Grocery Market has been segmented by Product Type, Delivery Model, Customer Type, Payment Method, and Geography.
Online Grocery Market, Segmentation by Product Type
The Online Grocery Market has been segmented by Product Type into Fresh Produce, Breakfast & Dairy, Snacks & Beverages, Meat & Seafood, and Others.
Fresh Produce
Fresh produce dominates online grocery purchases due to rising demand for healthy and organic options. Consumers prefer online platforms for timely and fresh delivery of vegetables and fruits. Subscription models and farm-to-door services are boosting this segment’s growth significantly.
Breakfast & Dairy
This segment remains vital, especially in urban regions, with consistent demand for milk, cereals, and bakery products. Online retailers offer daily or weekly delivery models, ensuring freshness and convenience for working households and families with children.
Snacks & Beverages
Snacks & Beverages form a fast-moving segment due to their impulse-buy nature and promotional bundling. Platforms leverage this trend by offering discounts, combos, and loyalty rewards, particularly in metro cities and student hubs.
Meat & Seafood
Consumers are increasingly turning to online channels for hygienic and traceable meat and seafood products. The segment benefits from temperature-controlled logistics and certified sourcing, addressing safety and freshness concerns.
Others
Other categories include pantry staples, condiments, and baby food, catering to niche and ethnic demand. Their presence complements full-basket offerings, helping platforms improve average order values and retention rates.
Online Grocery Market, Segmentation by Delivery Model
The Online Grocery Market has been segmented by Delivery Model into Home Delivery, Click & Collect, and Subscription Services.
Home Delivery
Home delivery remains the preferred choice for convenience and doorstep access to fresh groceries. Express delivery options and real-time tracking features are further strengthening customer satisfaction in this segment.
Click & Collect
Click & collect is gaining momentum in urban areas where consumers seek flexibility and time efficiency. Retail chains and quick-commerce startups are leveraging this model to reduce last-mile delivery costs.
Subscription Services
Subscription services offer automated, recurring deliveries of daily essentials. These models are ideal for regular grocery items and support retention through personalized bundles and subscription discounts.
Online Grocery Market, Segmentation by Customer Type
The Online Grocery Market has been segmented by Customer Type into Individual Consumers, Corporate Clients, Restaurants, and Hotels.
Individual Consumers
This segment forms the core of the market, driven by urban lifestyle shifts and time constraints. Tech-savvy shoppers prefer online platforms for convenience, discounts, and wide product selection.
Corporate Clients
Corporates procure groceries for cafeteria operations and employee pantries. Bulk ordering options and credit facilities make online grocery appealing for enterprise buyers.
Restaurants
Restaurants rely on online grocery platforms for their daily ingredient needs. Consistent supply, bulk discounts, and scheduled deliveries are critical for this customer group’s satisfaction.
Hotels
Hotels demand premium-grade groceries and reliable logistics support. Online services help them streamline procurement processes while maintaining quality and delivery timelines.
Online Grocery Market, Segmentation by Payment Method
The Online Grocery Market has been segmented by Payment Method into Credit Card, Digital Wallets, Cash on Delivery, and Bank Transfer.
Credit Card
Credit cards are widely used for online grocery purchases due to reward programs and EMI options. High-value transactions are often facilitated via secure card payment gateways.
Digital Wallets
Digital wallets offer fast and secure checkouts, making them popular among mobile-first users. Cashback offers and one-click payments are key growth enablers for this method.
Cash on Delivery
Cash on Delivery remains popular in semi-urban and cash-driven regions. It helps build trust among new users but may pose operational challenges in returns and fraud control.
Bank Transfer
Bank transfers are primarily used by bulk buyers and institutions. Though slower than digital options, this method is preferred for large or contract-based grocery orders.
Online Grocery Market, Segmentation by Geography
In this report, the Online Grocery Market has been segmented by Geography into North America, Europe, Asia Pacific, Middle East & Africa, and Latin America.
Regions and Countries Analyzed in this Report
Online Grocery Market Share (%), by Geographical Region
North America
North America holds around 31% of the market, fueled by widespread internet penetration and advanced logistics networks. Major players in the U.S. and Canada offer hyperlocal delivery, AI-based inventory, and voice-assisted ordering options.
Europe
Europe contributes approximately 25% to the global revenue, led by the UK, Germany, and France. Demand for sustainable packaging and organic groceries is driving innovation across European online grocery platforms.
Asia Pacific
Asia Pacific accounts for nearly 28% of the market, driven by digital transformation and rising smartphone adoption. Countries like China and India are witnessing exponential growth due to low-cost deliveries and rural reach.
Middle East & Africa
This region holds a market share of about 9%, with urban centers in the Gulf leading the adoption. Consumer trust in digital payments and mobile apps is rapidly growing, especially for premium grocery segments.
Latin America
Latin America contributes close to 7% of the total share. Brazil and Mexico are the top contributors, where improved fintech access and digital literacy are pushing the market forward despite logistical challenges.
Market Trends
This report provides an in depth analysis of various factors that impact the dynamics of Global Online Grocery Market. These factors include; Market Drivers, Restraints and Opportunities.
Drivers:
- Convenience
- Digitalization
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Changing Lifestyles - Changing work patterns, including the rise of remote work and flexible hours, have altered traditional meal routines. Consumers increasingly prioritize convenience and time-saving solutions, opting for Online Grocery as a convenient alternative to cooking at home or dining out. This trend is particularly pronounced among young professionals, millennials, and Gen Z consumers who value instant gratification and seamless digital experiences in their daily lives.
Urbanization and rapid urban development have led to denser populations in cities, resulting in longer commuting times and busier lifestyles. Online Grocery offer urban dwellers a convenient solution to satisfy their cravings without the hassle of commuting to restaurants or grocery stores. This demographic shift towards urban living has fueled the demand for efficient, on-demand food delivery options that align with modern urban lifestyles.
Changing dietary preferences and health-conscious consumer trends have influenced the evolution of Online Grocery. Consumers are increasingly seeking healthier food options, dietary restrictions, and personalized meal plans, which online platforms accommodate through customizable menus, nutrition information, and special dietary filters. This flexibility allows consumers to make informed choices and maintain their dietary preferences while enjoying the convenience of delivered meals.
Restraints:
- Operational Complexity
- Regulatory Challenges
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Food Safety Concerns - One of the primary concerns is maintaining proper food handling and hygiene standards during the preparation and packaging stages at restaurants or food vendors. Ensuring that food is stored at appropriate temperatures, prepared in sanitary conditions, and handled with care to prevent contamination is crucial to mitigating risks and ensuring consumer safety. Any lapse in these practices can lead to foodborne illnesses and adverse health effects for consumers, resulting in reputational damage for both restaurants and delivery platforms.
The logistics of food delivery pose challenges in maintaining food safety standards during transportation. Delivery drivers play a critical role in ensuring that food orders are transported safely, kept at appropriate temperatures, and delivered promptly to customers. Issues such as delays in delivery, mishandling of food packages, or exposure to external contaminants during transit can compromise the integrity and safety of delivered meals.
Consumer perception and trust are vital in the online food delivery market, and any incidents related to food safety can erode trust and deter repeat business. Negative experiences or reviews related to food quality, hygiene standards, or foodborne illnesses can significantly impact the reputation and profitability of restaurants and delivery platforms alike. As a result, ensuring robust food safety protocols, compliance with regulatory standards, and transparent communication with consumers regarding safety practices are essential for maintaining trust and credibility in the online food delivery ecosystem.
Opportunities:
- Market Expansion
- Delivery Innovation
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Emerging Markets - Firstly, rapid urbanization and increasing disposable incomes in emerging markets are transforming consumer lifestyles, leading to greater demand for convenient dining options delivered through digital platforms. As more consumers adopt digital technologies, including smartphones and mobile apps, the accessibility and ease of Online Grocery become increasingly attractive.
The entrepreneurial spirit in emerging markets has spurred the growth of local food delivery startups and platforms, offering diverse cuisines and localized services that cater to regional tastes and preferences. These startups leverage innovative business models, partnerships with local restaurants, and technology-driven solutions to overcome logistical challenges and enhance customer satisfaction.
Infrastructure development and advancements in digital connectivity further support the growth of Online Grocery in emerging markets. Improved internet penetration, mobile network coverage, and digital payment solutions contribute to the scalability and efficiency of food delivery operations, enabling seamless customer experiences and operational logistics.
Competitive Landscape Analysis
Key players in Global Online Grocery Market include:
- AEON CO., LTD.
- Alibaba.com.
- Amazon.com, Inc.
- Blink Commerce Private Limited
- Instacart
- JD.com, Inc.
- Natures Basket Limited.
- Ebates Performance Marketing Inc.d/b/a Rakuten Rewards
- Reliance Retail.
- Supermarket Grocery Supplies Pvt. Ltd.
- Target Brands, Inc.
In this report, the profile of each market player provides following information:
- Company Overview and Product Portfolio
- Key Developments
- Financial Overview
- Strategies
- Company SWOT Analysis
- Introduction
- Research Objectives and Assumptions
- Research Methodology
- Abbreviations
- Market Definition & Study Scope
- Executive Summary
- Market Snapshot, By Product Type
- Market Snapshot, By Delivery Model
- Market Snapshot, By Customer Type
- Market Snapshot, By Payment Method
- Market Snapshot, By Region
- Online Grocery Market Dynamics
- Drivers, Restraints and Opportunities
- Drivers
- Convenience
- Digitalization
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Changing Lifestyles
- Restraints
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Operational Complexity
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Regulatory Challenges
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Food Safety Concerns
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- Opportunities
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Market Expansion
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Delivery Innovation
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Emerging Markets
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- Drivers
- PEST Analysis
- Political Analysis
- Economic Analysis
- Social Analysis
- Technological Analysis
- Porter's Analysis
- Bargaining Power of Suppliers
- Bargaining Power of Buyers
- Threat of Substitutes
- Threat of New Entrants
- Competitive Rivalry
- Drivers, Restraints and Opportunities
- Market Segmentation
- Online Grocery Market, By Product Type, 2021 - 2031 (USD Million)
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Fresh Produce
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Breakfast & Dairy
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Snacks & Beverages
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Meat & Seafood
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Others
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Online Grocery Market, By Delivery Model, 2021 - 2031 (USD Million)
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Home Delivery
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Click & Collect
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Subscription Services
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Online Grocery Market, By Customer Type, 2021 - 2031 (USD Million)
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Individual Consumers
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Corporate Clients
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Restaurants
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Hotels
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Online Grocery Market, By Payment Method, 2021 - 2031 (USD Million)
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Credit Card
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Digital Wallets
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Cash on Delivery
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Bank Transfer
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- Online Grocery Market, By Geography, 2021 - 2031 (USD Million)
- North America
- United States
- Canada
- Europe
- Germany
- United Kingdom
- France
- Italy
- Spain
- Nordic
- Benelux
- Rest of Europe
- Asia Pacific
- Japan
- China
- India
- Australia & New Zealand
- South Korea
- ASEAN (Association of South East Asian Countries)
- Rest of Asia Pacific
- Middle East & Africa
- GCC
- Israel
- South Africa
- Rest of Middle East & Africa
- Latin America
- Brazil
- Mexico
- Argentina
- Rest of Latin America
- North America
- Online Grocery Market, By Product Type, 2021 - 2031 (USD Million)
- Competitive Landscape
- Company Profiles
- AEON CO., LTD.
- Alibaba.com.
- Amazon.com, Inc.
- Blink Commerce Private Limited
- Instacart
- JD.com, Inc.
- Natures Basket Limited.
- Ebates Performance Marketing Inc.d/b/a Rakuten Rewards
- Reliance Retail.
- Supermarket Grocery Supplies Pvt. Ltd.
- Target Brands, Inc.
- Company Profiles
- Analyst Views
- Future Outlook of the Market