Network Configuration and Change Management (NCCM) Market
By Components;
Software and ServicesBy Deployment Mode;
On-Premise and On-DemandBy Verticals;
BFSI, Healthcare, Education, Government, IT &Telecom, Energy, and OthersBy End-User;
SME and EnterpriseBy Geography;
North America, Europe, Asia Pacific, Middle East & Africa, and Latin America - Report Timeline (2021 - 2031)Network Configuration and Change Management (NCCM) Market Overview
Network Configuration and Change Management (NCCM) Market (USD Million)
Network Configuration and Change Management (NCCM) Market was valued at USD 1,614.18 million in the year 2024. The size of this market is expected to increase to USD 2,363.73 million by the year 2031, while growing at a Compounded Annual Growth Rate (CAGR) of 5.6%.
Network Configuration and Change Management (NCCM) Market
*Market size in USD million
CAGR 5.6 %
Study Period | 2025 - 2031 |
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Base Year | 2024 |
CAGR (%) | 5.6 % |
Market Size (2024) | USD 1,614.18 Million |
Market Size (2031) | USD 2,363.73 Million |
Market Concentration | Medium |
Report Pages | 330 |
Major Players
- Alterpoint
- Bmc Software
- Ca Technologies
- Cisco
- Dorado Software
- Emc Corporation
- Ibm
- Hewlett Packard
- Manageengine
- Solarwinds
Market Concentration
Consolidated - Market dominated by 1 - 5 major players
Network Configuration and Change Management (NCCM) Market
Fragmented - Highly competitive market without dominant players
The Network Configuration and Change Management (NCCM) market is expanding as businesses seek to streamline network operations through automated configuration tools. More than 55% of organizations now implement automation to reduce manual errors, accelerate deployment cycles, and maintain consistent network performance. These solutions are central to enhancing operational agility in evolving IT environments.
Security and Policy Compliance as Core Drivers
Compliance has become a pivotal force shaping the NCCM market, with approximately 60% of enterprises leveraging NCCM systems to meet security standards and audit requirements. These tools play a vital role in reducing vulnerabilities, ensuring authorized access, and tracking configuration changes for regulatory adherence.
Hybrid Infrastructure Management Growth
With over 65% of businesses operating in cloud or hybrid networks, the role of NCCM tools in managing distributed configurations is increasingly critical. These solutions deliver centralized visibility and control, making it easier to synchronize changes across platforms and optimize hybrid architectures.
AI Integration for Intelligent Configuration
AI-powered NCCM tools are gaining traction, with over 40% of new solutions incorporating machine learning algorithms to predict failures and suggest optimized settings. These advancements are fostering a smarter approach to configuration and change management, supporting data-driven network decisions.
Network Configuration and Change Management (NCCM) Market Recent Developments
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Key partnerships were formed between NCCM vendors and ITSM platforms to provide a more comprehensive approach to network change management and service delivery.
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Cloud,based solutions were particularly attractive for businesses with complex, hybrid IT environments or distributed networks, enabling real,time configuration changes across global networks.
Network Configuration and Change Management (NCCM) Market Segment Analysis
In this report, the Network Configuration and Change Management (NCCM) Market has been segmented by Components, Deployment Mode, Verticals, End-User, and Geography.
Network Configuration and Change Management (NCCM) Market, Segmentation by Components
The Network Configuration and Change Management (NCCM) Market has been segmented by Components into Software and Services
Software
The software segment dominates the NCCM market, accounting for approximately 65% of the total share. This includes advanced tools that enable automated configuration, policy compliance, and change tracking across network devices. As networks grow more complex, organizations are increasingly adopting NCCM software to minimize downtime and ensure consistency.
Services
The services segment, comprising about 35% of the market, supports the deployment, integration, and maintenance of NCCM systems. These services help enterprises implement best practices, achieve regulatory compliance, and streamline network operations through expert-led consultation and support.
Network Configuration and Change Management (NCCM) Market, Segmentation by Deployment Mode
The Network Configuration and Change Management (NCCM) Market has been segmented by Deployment Mode into On-Premise and On-Demand.
On-Premise
The on-premise deployment mode holds a significant share of the NCCM market, contributing around 58%. It is preferred by organizations with strict data control policies and security compliance needs. This model enables enterprises to manage their network infrastructure within internal environments, reducing external access risks.
On-Demand
The on-demand (cloud-based) deployment mode is gaining momentum, now accounting for nearly 42% of the market. It offers scalability, remote accessibility, and lower upfront costs, making it ideal for businesses with dynamic network environments or limited in-house IT resources.
Network Configuration and Change Management (NCCM) Market, Segmentation by Verticals
The Network Configuration and Change Management (NCCM) Market has been segmented by Verticals into BFSI, Healthcare, Education, Government, IT &Telecom, Energy, and Others
BFSI
The BFSI sector represents a major share of the NCCM market, contributing over 25%. With increasing threats to financial data and regulatory pressures, this vertical demands rigorous network compliance, secure configuration practices, and high uptime.
Healthcare
The healthcare vertical holds approximately 18% of the market. The need for HIPAA-compliant network infrastructure, along with the expansion of connected medical systems, drives the adoption of NCCM solutions for ensuring secure and reliable network configurations.
Education
The education segment accounts for nearly 10% of the NCCM market. Educational institutions rely on NCCM to manage distributed campuses and secure access to digital learning platforms, making efficient network management essential.
Government
With a market share of around 15%, the government sector adopts NCCM to maintain network transparency, prevent unauthorized changes, and support national security through robust infrastructure control.
IT & Telecom
The IT & telecom vertical dominates with nearly 22% of the NCCM market. The complexity of telecom networks necessitates automated configuration tools, scalable policies, and rapid change management solutions.
Energy
The energy sector contributes close to 6%, relying on NCCM for managing critical infrastructure, grid systems, and maintaining uptime in utility networks under stringent regulatory environments.
Others
Other industries, including manufacturing and retail, collectively represent the remaining 4%. They utilize NCCM to enable secure remote access, manage IoT-connected devices, and ensure operational continuity.
Network Configuration and Change Management (NCCM) Market, Segmentation by End-User
The Network Configuration and Change Management (NCCM) Market has been segmented by End-User into SME and Enterprise
SME
The small and medium enterprises (SME) segment holds around 35% of the NCCM market. SMEs are increasingly adopting NCCM tools to improve network visibility, reduce manual errors, and achieve cost-efficient compliance with limited IT resources.
Enterprise
The enterprise segment dominates the market with a share of approximately 65%. Large organizations require robust NCCM solutions to manage complex, large-scale network infrastructures, support multi-site operations, and enforce centralized policy control.
Network Configuration and Change Management (NCCM) Market, Segmentation by Geography
In this report, the Network Configuration and Change Management (NCCM) Market has been segmented by Geography into five regions; North America, Europe, Asia Pacific, Middle East and Africa, and Latin America.
Regions and Countries Analyzed in this Report
Network Configuration and Change Management (NCCM) Market Share (%), by Geographical Region
North America
North America leads the NCCM market with a share of nearly 38%, driven by the presence of advanced IT infrastructure and early adoption of network automation tools. Strong regulatory frameworks also support the need for robust configuration management.
Europe
Europe contributes around 25% of the market, supported by stringent data protection regulations and a growing focus on network reliability across sectors like BFSI and telecom. The region shows steady demand for compliance-driven NCCM solutions.
Asia Pacific
Asia Pacific holds about 20% market share, with rising demand from rapidly digitizing economies. Increasing IT investments and expanding telecom networks are fueling the growth of NCCM adoption in this region.
Middle East and Africa
This region accounts for nearly 10% of the market. The growth is supported by smart city initiatives, infrastructure modernization, and a growing awareness of network risk management.
Latin America
Latin America captures around 7% of the NCCM market, led by digital transformation across government and enterprise networks. Increasing focus on network optimization and uptime is encouraging NCCM adoption.
Market Trends
This report provides an in depth analysis of various factors that impact the dynamics of Global Network Configuration and Change Management (NCCM) Market. These factors include; Market Drivers, Restraints and Opportunities Analysis.
Comprehensive Market Impact Matrix
This matrix outlines how core market forces—Drivers, Restraints, and Opportunities—affect key business dimensions including Growth, Competition, Customer Behavior, Regulation, and Innovation.
Market Forces ↓ / Impact Areas → | Market Growth Rate | Competitive Landscape | Customer Behavior | Regulatory Influence | Innovation Potential |
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Drivers | High impact (e.g., tech adoption, rising demand) | Encourages new entrants and fosters expansion | Increases usage and enhances demand elasticity | Often aligns with progressive policy trends | Fuels R&D initiatives and product development |
Restraints | Slows growth (e.g., high costs, supply chain issues) | Raises entry barriers and may drive market consolidation | Deters consumption due to friction or low awareness | Introduces compliance hurdles and regulatory risks | Limits innovation appetite and risk tolerance |
Opportunities | Unlocks new segments or untapped geographies | Creates white space for innovation and M&A | Opens new use cases and shifts consumer preferences | Policy shifts may offer strategic advantages | Sparks disruptive innovation and strategic alliances |
Drivers, Restraints and Opportunity Analysis
Drivers
- Growing demand for automated network control
- Rising complexity of IT infrastructure management
- Compliance needs boosting configuration tracking
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Need for faster network provisioning and updates - In today's digitally connected environment, organizations are under increasing pressure to maintain agile, scalable, and responsive network systems. The need for faster network provisioning and updates has become a critical driver in the Network Configuration and Change Management (NCCM) market. With the rapid rollout of new applications, services, and user endpoints, enterprises require network infrastructure that can adapt in real-time without compromising performance or reliability. Traditional manual configuration methods are too slow and error-prone to meet current demands. They often result in delays, configuration mismatches, or service disruptions. As a result, companies are turning to automated NCCM solutions to accelerate provisioning and streamline updates. These systems allow IT teams to deploy changes consistently and efficiently across complex environments, significantly reducing downtime.
Fast provisioning is especially vital in industries that operate in dynamic or regulated environments, such as finance, healthcare, and telecommunications. Any lag in applying updates or provisioning new devices can lead to compliance risks, lost revenue, or customer dissatisfaction. Automated change management helps ensure that policies are enforced instantly and uniformly, supporting both agility and governance.Cloud computing and virtualized environments have further increased the pace of change within networks. Infrastructure is now defined by software and must be able to scale and evolve quickly. NCCM tools help teams manage these transitions by automating script deployments, version control, and rollback features when necessary, ensuring that rapid changes do not lead to vulnerabilities or outages.
The rise of DevOps and NetOps practices also underscores the need for fast and reliable network configurations. As development and operations teams collaborate more closely, they need shared systems that can support continuous integration and deployment (CI/CD) models at the network level. NCCM platforms fulfill this need by enabling rapid yet controlled deployment of configuration changes. Another key benefit is improved time-to-market for digital services. Businesses that can configure their networks faster are better positioned to launch new services, adapt to market shifts, and respond to security incidents. NCCM plays a central role in ensuring that infrastructure keeps pace with innovation.
Restraints
- High cost of deployment and upgrades
- Lack of skilled IT network professionals
- Integration issues with legacy infrastructure
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Concerns over data security and access - While the benefits of Network Configuration and Change Management (NCCM) solutions are clear, concerns around data security and access control remain a major restraint. As these systems manage sensitive configurations across critical network components, any compromise could expose the entire network to operational risks or cyberattacks. NCCM tools often require elevated access to network infrastructure, including routers, switches, firewalls, and servers. Without strict controls, this access could be exploited by internal or external actors, leading to unauthorized changes, data leaks, or breaches. The risk is compounded in environments where multiple administrators share credentials or where user actions are not clearly logged and monitored.
The centralized nature of NCCM platforms creates a potential single point of failure. If the system is compromised or misconfigured, attackers could gain the ability to make widespread unauthorized changes. This raises significant concerns for organizations managing mission-critical or regulated environments, where the impact of a breach could be catastrophic. As data privacy regulations continue to tighten worldwide, organizations are also required to demonstrate strong access controls and audit trails. Inadequate security measures in NCCM systems may result in non-compliance with standards like GDPR, HIPAA, or ISO 27001, leading to legal and financial repercussions.
Another challenge lies in integrating NCCM tools with existing identity and access management (IAM) systems. Without proper synchronization, inconsistencies in user roles and permissions may occur, leading to either overprivileged access or operational limitations. This makes it essential for organizations to align NCCM deployment with broader security architectures. Human error also plays a role in security vulnerabilities. A misconfigured access policy or accidental exposure of credentials during updates can open up serious security holes. Without continuous monitoring and validation, such errors may go unnoticed until they are exploited.
Opportunities
- AI-driven predictive network configuration tools
- Cloud-based NCCM platform adoption increasing
- Expansion in telecom and 5G networks
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Demand for zero-touch network operations - The increasing demand for zero-touch network operations presents a transformative opportunity in the Network Configuration and Change Management (NCCM) market. Zero-touch provisioning and management involve automating every stage of network deployment and maintenance with minimal or no manual intervention, which is becoming essential for modern digital infrastructure. As enterprises scale and distribute their networks across cloud, edge, and hybrid environments, manual processes no longer suffice. Zero-touch NCCM solutions allow businesses to pre-configure devices and push updates instantly upon connection to the network, enabling rapid and consistent rollout of infrastructure. This minimizes the need for on-site personnel and speeds up deployment across geographies.
Zero-touch operations align with broader IT trends such as autonomous networking and self-healing systems. With predictive analytics and AI integration, NCCM platforms can detect anomalies, revert faulty changes, and optimize configurations in real time—without human input. This shift not only enhances efficiency but also strengthens operational resilience. The benefits extend to improved cost-efficiency and resource utilization. Organizations can reduce overhead associated with manual updates, troubleshooting, and maintenance. This is particularly beneficial for managed service providers and telecom operators managing vast and distributed infrastructures.
In sectors like manufacturing, logistics, and retail, where edge devices are deployed at scale, zero-touch NCCM enables scalable growth without proportional increases in support staff. This allows businesses to maintain consistent performance and uptime across all operational units. Security and compliance also improve under zero-touch models. Automated systems enforce standardized policies uniformly, reducing the risk of human error or oversight. This approach ensures consistent policy enforcement and real-time compliance auditing across the network. As networks become more complex and dynamic, zero-touch operations will become a key differentiator. NCCM platforms capable of supporting this level of automation will be positioned to meet future demands for speed, scale, and operational intelligence.
Competitive Landscape Analysis
Key players in Network Configuration and Change Management (NCCM) Market include:
- Alterpoint
- Bmc Software
- Ca Technologies
- Cisco
- Dorado Software
- Emc Corporation
- Ibm
- Hewlett Packard
- Manageengine
- Solarwinds
In this report, the profile of each market player provides following information:
- Company Overview and Product Portfolio
- Market Share Analysis
- Key Developments
- Financial Overview
- Strategies
- Company SWOT Analysis
- Introduction
- Research Objectives and Assumptions
- Research Methodology
- Abbreviations
- Market Definition & Study Scope
- Executive Summary
- Market Snapshot, By Components
- Market Snapshot, By Deployment Mode
- Market Snapshot, By Verticals
- Market Snapshot, By End-User
- Market Snapshot, By Region
- Network Configuration and Change Management (NCCM) Market Dynamics
- Drivers, Restraints and Opportunities
- Drivers
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Growing demand for automated network control
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Rising complexity of IT infrastructure management
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Compliance needs boosting configuration tracking
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Need for faster network provisioning and updates
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High cost of deployment and upgrades
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Lack of skilled IT network professionals
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Integration issues with legacy infrastructure
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Concerns over data security and access
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- Opportunities
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AI-driven predictive network configuration tools
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Cloud-based NCCM platform adoption increasing
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Expansion in telecom and 5G networks
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Demand for zero-touch network operations
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- Drivers
- PEST Analysis
- Political Analysis
- Economic Analysis
- Social Analysis
- Technological Analysis
- Porter's Analysis
- Bargaining Power of Suppliers
- Bargaining Power of Buyers
- Threat of Substitutes
- Threat of New Entrants
- Competitive Rivalry
- Drivers, Restraints and Opportunities
- Market Segmentation
- Network Configuration and Change Management (NCCM) Market, By Components,2021 - 2031 (USD Million)
- Software
- Services
- Network Configuration and Change Management (NCCM) Market, By Deployment Mode,2021 - 2031 (USD Million)
- On-Premise
- On-Demand
- Network Configuration and Change Management (NCCM) Market, By Verticals, 2021 - 2031 (USD Million)
- BFSI
- Healthcare
- Education
- Government
- IT &Telecom
- Energy
- Others
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Network Configuration and Change Management (NCCM) Market, By End-User,2021 - 2031 (USD Million)
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SME
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Enterprise
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- Network Configuration and Change Management (NCCM) Market, By Geography, 2021 - 2031 (USD Million)
- North America
- United States
- Canada
- Europe
- Germany
- United Kingdom
- France
- Italy
- Spain
- Nordic
- Benelux
- Rest of Europe
- Asia Pacific
- Japan
- China
- India
- Australia & New Zealand
- South Korea
- ASEAN (Association of South East Asian Countries)
- Rest of Asia Pacific
- Middle East & Africa
- GCC
- Israel
- South Africa
- Rest of Middle East & Africa
- Latin America
- Brazil
- Mexico
- Argentina
- Rest of Latin America
- North America
- Network Configuration and Change Management (NCCM) Market, By Components,2021 - 2031 (USD Million)
- Competitive Landscape
- Company Profiles
- Alterpoint
- Bmc Software
- Ca Technologies
- Cisco
- Dorado Software
- Emc Corporation
- Ibm
- Hewlett Packard
- Manageengine
- Solarwinds
- Company Profiles
- Analyst Views
- Future Outlook of the Market