Natural Language Generation (NLG) Market
By Component;
Software and ServicesBy Business Function;
Finance, Legal, Marketing & Sales, Operations, and Human ResourcesBy Deployment Model;
On-Premises and CloudBy Organization Size;
Small & Medium-Sized Enterprises and Large EnterprisesBy Industry Vertical;
BFSI, Retail & Ecommerce, Government & Defence, Healthcare & Life Sciences, Manufacturing, Telecom & IT, Media & Entertainment, Energy & Utilities, and OthersBy Geography;
North America, Europe, Asia Pacific, Middle East & Africa, and Latin America - Report Timeline (2021 - 2031)Natural Language Generation (NLG) Market Overview
Natural Language Generation (NLG) Market (USD Million)
Natural Language Generation (NLG) Market was valued at USD 923.96 million in the year 2024. The size of this market is expected to increase to USD 3,428.35 million by the year 2031, while growing at a Compounded Annual Growth Rate (CAGR) of 20.6%.
Natural Language Generation (NLG) Market
*Market size in USD million
CAGR 20.6 %
Study Period | 2025 - 2031 |
---|---|
Base Year | 2024 |
CAGR (%) | 20.6 % |
Market Size (2024) | USD 923.96 Million |
Market Size (2031) | USD 3,428.35 Million |
Market Concentration | Low |
Report Pages | 393 |
Major Players
- Narrative Science
- Automated Insights
- Narrativa
- Yseop
- Retresco
- Artificial Solutions
- Phrasee
- AX Semantics
- CoGenTex
- Phrasetech
- NewsRx
- Conversica
Market Concentration
Consolidated - Market dominated by 1 - 5 major players
Natural Language Generation (NLG) Market
Fragmented - Highly competitive market without dominant players
The Natural Language Generation (NLG) Market is witnessing substantial momentum as businesses adopt AI-driven tools to automate written communication. This shift is driven by the desire to enhance productivity and deliver consistent content across platforms. Over 55% of companies are now deploying NLG to simplify reporting and support content-heavy workflows.
Enhanced Value Through BI Integration
Businesses are increasingly combining NLG with business intelligence platforms to convert raw data into actionable text insights. With rising data complexity, nearly 48% of enterprises utilize NLG to create readable narratives from analytics, fostering informed decisions and clear communication across teams.
Personalization Leading the Way
NLG is at the core of modern customer communication strategies, enabling dynamic, personalized experiences. By embedding NLG into chatbots and marketing systems, around 52% of organizations are improving customer engagement and delivering tailored content that resonates in real time.
AI Innovations Fueling NLG Progress
Advancements in machine learning and NLP are pushing the boundaries of what NLG systems can achieve. Improved contextual awareness and human-like fluency are driving adoption, with 47% of AI projects now featuring NLG capabilities as a core component of innovation efforts.
Natural Language Generation (NLG) Market Recent Developments
-
In April 2021, Accenture acquired Arria NLG, a leader in natural language generation technology. This acquisition strengthened Accenture’s AI capabilities, particularly in providing automated business intelligence (BI) insights.
-
Financial institutions such as JPMorgan Chase and Bank of America have adopted NLG to reduce costs and enhance the speed of report generation, with estimated savings of 30,40% in report preparation.
Natural Language Generation (NLG) Market Segment Analysis
In this report, the Natural Language Generation (NLG) Market has been segmented by Component, Business Function, Deployment Model, Organization Size, Industry Vertical, and Geography.
Natural Language Generation (NLG) Market, Segmentation by Component
The Natural Language Generation (NLG) Market has been segmented by Component into Software and Services.
Software
The software segment dominates the Natural Language Generation (NLG) market, accounting for nearly 65% of the total share. Growing demand for automated content generation tools in sectors like media, e-commerce, and BFSI is driving the adoption of NLG software solutions that enable real-time data-to-text transformation.
Services
The services segment, comprising consulting, implementation, and support, holds approximately 35% of the NLG market. As enterprises require custom integrations and ongoing technical assistance, service providers play a vital role in facilitating smooth deployment and optimization of NLG platforms.
Natural Language Generation (NLG) Market, Segmentation by Business Function
The Natural Language Generation (NLG) Market has been segmented by Business Function into Finance, Legal, Marketing and Sales, Operations, and Human Resources.
Finance
The finance segment contributes to around 30% of the NLG market, driven by the need for automated financial reporting, risk analysis, and performance summaries. Financial institutions leverage NLG to streamline operations and ensure timely, compliant data communication.
Legal
Legal functions are adopting NLG tools to generate compliance reports, contract summaries, and other documentation. With an estimated 12% market share, the legal segment benefits from reduced manual effort and improved document accuracy.
Marketing and Sales
Marketing and sales account for nearly 25% of the NLG market, fueled by the growing use of personalized content creation and automated product descriptions. Businesses use NLG to scale customer engagement while maintaining consistency across platforms.
Operations
Operations hold about 20% of the market, utilizing NLG for generating inventory reports, status updates, and logistics summaries. The segment benefits from improved decision-making enabled by real-time, text-based analytics output.
Human Resources
The human resources segment, with a 13% market share, uses NLG for creating employee reports, policy summaries, and training documentation. It enhances efficiency in internal communication and talent management processes.
Natural Language Generation (NLG) Market, Segmentation by Deployment Model
The Natural Language Generation (NLG) Market has been segmented by Deployment Model into On-Premises and Cloud
On-Premises
The on-premises segment accounts for nearly 40% of the NLG market, preferred by organizations with stringent data security and compliance requirements. It offers greater control over sensitive data and is commonly adopted in sectors like finance and healthcare.
Cloud
The cloud deployment model dominates with over 60% share, driven by its scalability, cost-effectiveness, and ease of integration. Cloud-based NLG solutions enable real-time content generation across distributed environments, making them ideal for dynamic industries like media and e-commerce.
Natural Language Generation (NLG) Market, Segmentation by Organization Size
The Natural Language Generation (NLG) Market has been segmented by Organization Size into Small & Medium-Sized Enterprises and Large Enterprises
Small & Medium-Sized Enterprises
Small and medium-sized enterprises (SMEs) hold around 45% of the NLG market, increasingly adopting NLG tools for automated content creation, customer communication, and resource optimization. Cloud-based NLG solutions are especially appealing to SMEs due to their affordability and ease of use.
Large Enterprises
Large enterprises contribute to nearly 55% of the market, leveraging NLG for high-volume data reporting, real-time insights, and enterprise-wide automation. These organizations prioritize NLG integration to improve efficiency across departments like finance, operations, and marketing.
Natural Language Generation (NLG) Market, Segmentation by Industry Vertical
The Natural Language Generation (NLG) Market has been segmented by Industry Vertical into BFSI, Retail & Ecommerce, Government & Defence, Healthcare & Life Sciences, Manufacturing, Telecom & IT, Media & Entertainment, Energy & Utilities, and Others
BFSI
The BFSI sector holds around 22% of the NLG market, utilizing the technology for automated financial reports, compliance summaries, and customer communication. NLG enhances efficiency and accuracy in data-driven financial operations.
Retail & Ecommerce
Retail and e-commerce contribute nearly 18% to the market, driven by the need for personalized product descriptions, marketing content, and inventory updates. NLG supports scalable and consistent content delivery across digital channels.
Government & Defence
This segment accounts for about 10% of the market, where NLG is employed for policy documentation, incident reporting, and public communication. The technology helps streamline large-scale reporting in complex government systems.
Healthcare & Life Sciences
Representing close to 12% of the market, the healthcare segment uses NLG for generating clinical summaries, patient reports, and medical documentation. It aids in reducing physician workload and improving record accuracy.
Manufacturing
Manufacturing holds about 9% of the market, using NLG to automate production reports, maintenance logs, and compliance documentation. It supports real-time monitoring and operational efficiency.
Telecom & IT
The telecom and IT segment, with a share of approximately 11%, deploys NLG for technical reports, customer summaries, and service insights. The focus is on enhancing customer experience through intelligent content automation.
Media & Entertainment
This industry accounts for around 8% of the market, relying on NLG for news generation, content summarization, and social media automation. It enables high-speed content creation with human-like tone and style.
Energy & Utilities
Energy and utilities contribute roughly 6% of the NLG market, applying the technology for performance reporting, compliance tracking, and grid analysis. NLG facilitates streamlined communication across infrastructure operations.
Others
The remaining 4% of the market includes diverse sectors adopting NLG for task automation, data storytelling, and internal reporting. This segment continues to grow as adoption broadens across industries.
Natural Language Generation (NLG) Market, Segmentation by Geography
In this report, the Natural Language Generation (NLG) Market has been segmented by Geography into five regions; North America, Europe, Asia Pacific, Middle East and Africa, and Latin America.
Regions and Countries Analyzed in this Report
Natural Language Generation (NLG) Market Share (%), by Geographical Region
North America
North America leads the NLG market with over 35% share, driven by early technology adoption, strong presence of AI vendors, and growing demand across sectors like BFSI, healthcare, and media. The U.S. is the primary contributor to regional growth.
Europe
Europe holds around 25% of the market, supported by increasing investment in AI-driven automation and compliance needs in sectors such as legal, finance, and government. Countries like the UK, Germany, and France are major adopters.
Asia Pacific
Asia Pacific accounts for nearly 20% of the NLG market, with rising adoption in e-commerce, manufacturing, and telecom. Rapid digitalization across India, China, and Japan is fueling demand for scalable language generation tools.
Middle East and Africa
The Middle East and Africa region contributes about 10%, where businesses are leveraging NLG for customer interaction, report generation, and process automation. The market is emerging as enterprises adopt AI to improve operational efficiency.
Latin America
Latin America represents approximately 10% of the global market, with sectors like retail, finance, and public services integrating NLG solutions to enhance content delivery and reduce manual documentation efforts.
Market Trends
This report provides an in depth analysis of various factors that impact the dynamics of Natural Language Generation (NLG) Market. These factors include; Market Drivers, Restraints and Opportunities Analysis.
Comprehensive Market Impact Matrix
This matrix outlines how core market forces—Drivers, Restraints, and Opportunities—affect key business dimensions including Growth, Competition, Customer Behavior, Regulation, and Innovation.
Market Forces ↓ / Impact Areas → | Market Growth Rate | Competitive Landscape | Customer Behavior | Regulatory Influence | Innovation Potential |
---|---|---|---|---|---|
Drivers | High impact (e.g., tech adoption, rising demand) | Encourages new entrants and fosters expansion | Increases usage and enhances demand elasticity | Often aligns with progressive policy trends | Fuels R&D initiatives and product development |
Restraints | Slows growth (e.g., high costs, supply chain issues) | Raises entry barriers and may drive market consolidation | Deters consumption due to friction or low awareness | Introduces compliance hurdles and regulatory risks | Limits innovation appetite and risk tolerance |
Opportunities | Unlocks new segments or untapped geographies | Creates white space for innovation and M&A | Opens new use cases and shifts consumer preferences | Policy shifts may offer strategic advantages | Sparks disruptive innovation and strategic alliances |
Drivers, Restraints and Opportunity Analysis
Drivers:
- Growth in Data-Driven Decision-Making
- Rising Adoption of AI and Machine Learning Technologies
-
Enhanced Customer Engagement and Personalization - The increasing demand for enhanced customer engagement and personalization is a strong driving force behind the growing adoption of Natural Language Generation (NLG) solutions. Today’s consumers expect businesses to understand their preferences and respond with relevant, timely, and personalized communication. NLG tools empower organizations to produce customized content at scale, offering individualized messages that resonate with different customer segments. NLG systems can generate personalized emails, reports, and chat responses using customer data, behavioral patterns, and previous interactions. This allows businesses to deliver consistent and meaningful communication across multiple channels, including email, social media, and live chat, significantly enhancing the customer experience and building brand loyalty.
The retail and e-commerce sectors, in particular, benefit from NLG by creating tailored product descriptions, recommendations, and promotions based on browsing and purchase history. This level of personalization not only drives conversion rates but also reduces bounce rates and increases average order value, making NLG a valuable asset in digital marketing strategies. Financial services and insurance companies are also leveraging NLG to produce personalized investment summaries, account statements, and policy documents. These tools allow complex data to be transformed into easy-to-understand narratives tailored to each client, improving customer comprehension and satisfaction.
In the healthcare sector, NLG contributes to personalized patient summaries and medical insights based on individual health data. This empowers providers to communicate in clear, patient-friendly language, boosting engagement and adherence to treatment plans. As customer expectations rise, businesses face pressure to produce content faster without compromising quality. NLG tools allow for real-time content generation, enabling brands to maintain responsiveness while scaling personalization efforts across large customer bases.The ability of NLG to drive hyper-personalized communication, reduce content production time, and maintain brand consistency is making it an essential technology for organizations focused on customer-centric digital transformation.
Restraints:
- High Implementation Costs
- Complexity in Integrating NLG Solutions with Existing Systems
-
Data Privacy and Security Concerns - A major concern hindering the widespread adoption of Natural Language Generation (NLG) is the growing focus on data privacy and security. Since NLG systems require access to sensitive and personal information to generate meaningful and personalized content, they pose potential risks if the data is not adequately protected. As NLG tools increasingly interact with structured data from various sources—including CRM platforms, financial records, and health databases—any breach or misuse of this data could lead to serious legal and reputational consequences. Organizations must ensure that their NLG implementations comply with strict regulatory frameworks like GDPR, CCPA, and HIPAA.
One of the primary risks stems from unauthorized access or data leakage during content generation. If an NLG system draws from an unprotected or misconfigured data source, it could inadvertently include confidential information in its output, risking user privacy or corporate compliance. Many businesses also worry about the lack of transparency in how NLG systems process and use data. While NLG offers automation and efficiency, some users view these systems as opaque or “black-box” tools, making it difficult to audit the source of the generated content or ensure its integrity.
The growing use of cloud-based NLG services raises concerns around data residency and third-party access. Organizations may be unsure where their data is stored or how it is processed, which increases skepticism and slows down adoption in industries that prioritize confidentiality, such as finance and healthcare. Cybersecurity threats, including AI-targeted attacks, are also emerging as new risks. Malicious actors may attempt to manipulate training data or exploit vulnerabilities in NLG platforms to generate misleading or harmful narratives, further raising concerns about content accuracy and data manipulation.
To overcome these challenges, it is essential for vendors and adopters to implement robust encryption, access controls, and compliance protocols. Only through a strong commitment to data security and ethical AI usage can the full potential of NLG be realized without compromising user trust.
Opportunities:
- Expansion into Emerging Markets
- Integration of NLG with Conversational AI
-
Advancements in Natural Language Processing (NLP) and AI Technologie - Rapid progress in Natural Language Processing (NLP) and artificial intelligence (AI) technologies is opening new doors for innovation in the Natural Language Generation (NLG) market. These advancements are significantly improving the accuracy, context-awareness, and linguistic quality of generated content, allowing NLG to handle more complex and domain-specific tasks. With the integration of deep learning and transformer-based models such as GPT and BERT, NLG systems can now understand user intent better and generate responses that are more natural, coherent, and human-like. This has expanded the applicability of NLG in areas like conversational AI, content marketing, customer support, and business reporting.
The convergence of NLP and NLG also facilitates better context handling, allowing generated content to maintain consistency and relevance across longer conversations or documents. This capability is crucial for applications such as intelligent chatbots, virtual assistants, and automated journalism, where context and tone greatly influence user experience. Advancements in AI are also enabling the development of multilingual NLG tools that can support global businesses in communicating across diverse geographies. These tools offer the ability to generate content in multiple languages from a single data source, improving outreach and localization efforts for enterprises operating at scale.
Another promising development is the growing use of AI-driven NLG in data-heavy sectors such as finance, healthcare, and e-commerce. Here, NLG can convert vast datasets into concise, insightful narratives, enhancing decision-making and operational efficiency through automated data storytelling. Continuous investment in open-source AI research and the availability of pre-trained language models have lowered the barrier to entry for businesses seeking to implement NLG. This democratization of technology encourages innovation and faster adoption across industries.
As NLP and AI technologies continue to evolve, they will serve as the foundational drivers of growth and competitive differentiation in the NLG market, empowering businesses with tools for faster, smarter, and more engaging content generation.
Competitive Landscape Analysis
Key players in Natural Language Generation (NLG) Market include:
- Narrative Science
- Automated Insights
- Narrativa
- Yseop
- Retresco
- Artificial Solutions
- Phrasee
- AX Semantics
- CoGenTex
- Phrasetech
- NewsRx
- Conversica
In this report, the profile of each market player provides following information:
- Company Overview and Product Portfolio
- Market Share Analysis
- Key Developments
- Financial Overview
- Strategies
- Company SWOT Analysis
- Introduction
- Research Objectives and Assumptions
- Research Methodology
- Abbreviations
- Market Definition & Study Scope
- Executive Summary
- Market Snapshot, By Component
- Market Snapshot, By Business Function
- Market Snapshot, By Deployment Model
- Market Snapshot, By Organization Size
- Market Snapshot, By Industry Vertical
- Market Snapshot, By Region
- Natural Language Generation (NLG) Market Dynamics
- Drivers, Restraints and Opportunities
- Drivers
-
Growth in Data-Driven Decision-Making
-
Rising Adoption of AI and Machine Learning Technologies
-
Enhanced Customer Engagement and Personalization
-
- Restraints
-
High Implementation Costs
-
Complexity in Integrating NLG Solutions with Existing Systems
-
Data Privacy and Security Concerns
-
- Opportunities
-
Expansion into Emerging Markets
-
Integration of NLG with Conversational AI
-
Advancements in Natural Language Processing (NLP) and AI Technologies
-
- Drivers
- PEST Analysis
- Political Analysis
- Economic Analysis
- Social Analysis
- Technological Analysis
- Porter's Analysis
- Bargaining Power of Suppliers
- Bargaining Power of Buyers
- Threat of Substitutes
- Threat of New Entrants
- Competitive Rivalry
- Drivers, Restraints and Opportunities
- Market Segmentation
- Natural Language Generation (NLG) Market, By Component, 2021 - 2031 (USD Million)
- Software
- Services
- Natural Language Generation (NLG) Market, By Business Function, 2021 - 2031 (USD Million)
- Finance
- Legal
- Marketing & Sales
- Operations
- Human Resources
- Natural Language Generation (NLG) Market, By Deployment Model, 2021 - 2031 (USD Million)
- On-Premises
- Cloud
- Natural Language Generation (NLG) Market, By Organization Size, 2021 - 2031 (USD Million)
- Small & Medium-Sized Enterprises
- Large Enterprises
- Natural Language Generation (NLG) Market, By Industry Vertical, 2021 - 2031 (USD Million)
- BFSI
- Retail & E-Commerce
- Government & Defence
- Healthcare & Life Sciences
- Manufacturing
- Telecom & IT
- Media & Entertainment
- Energy & Utilities
- Others
- Natural Language Generation (NLG) Market, By Geography, 2021 - 2031 (USD Million)
- North America
- United States
- Canada
- Europe
- Germany
- United Kingdom
- France
- Italy
- Spain
- Nordic
- Benelux
- Rest of Europe
- Asia Pacific
- Japan
- China
- India
- Australia & New Zealand
- South Korea
- ASEAN (Association of South East Asian Countries)
- Rest of Asia Pacific
- Middle East & Africa
- GCC
- Israel
- South Africa
- Rest of Middle East & Africa
- Latin America
- Brazil
- Mexico
- Argentina
- Rest of Latin America
- North America
- Natural Language Generation (NLG) Market, By Component, 2021 - 2031 (USD Million)
- Competitive Landscape
- Company Profiles
- Narrative Science
- Automated Insights
- Narrativa
- Yseop
- Retresco
- Artificial Solutions
- Phrasee
- AX Semantics
- CoGenTex
- Phrasetech
- NewsRx
- Conversica
- Company Profiles
- Analyst Views
- Future Outlook of the Market