Managed Infrastructure Services Market
By Deployment Type;
On-premise and Cloud.By Organization Size;
SME, and Large Organization.By Services Type;
Desktop and Print Services, Servers, Inventory, and Other Types.By End User;
BFSI, IT and Telecom, Healthcare, Manufacturing, Retail, and Other End Users.By Geography;
North America, Europe, Asia Pacific, Middle East and Africa and Latin America - Report Timeline (2021 - 2031).Managed Infrastructure Services Market Overview
Managed Infrastructure Services Market (USD Million)
Managed Infrastructure Services Market was valued at USD 117,113.25 million in the year 2024. The size of this market is expected to increase to USD 225,331.76 million by the year 2031, while growing at a Compounded Annual Growth Rate (CAGR) of 9.8%.
Managed Infrastructure Services Market
*Market size in USD million
CAGR 9.8 %
Study Period | 2025 - 2031 |
---|---|
Base Year | 2024 |
CAGR (%) | 9.8 % |
Market Size (2024) | USD 117,113.25 Million |
Market Size (2031) | USD 225,331.76 Million |
Market Concentration | Medium |
Report Pages | 348 |
Major Players
- Fujitsu Ltd
- Cisco Systems Inc.
- Dell Technologies Inc.
- IBM Corporation
- Hewlett Packard Enterprise
- Microsoft Corporation
- TCS Limited
- Canon Inc.
- Alcatel-Lucent SA (Nokia Corporation)
- Toshiba Corporation
- Verizon Communications Inc.
- Citrix Systems Inc.
- Deutsche Telekom AG
- Xerox Corporation
- Ricoh Company Ltd
- Lexmark International Inc.
- Konica Minolta Inc.
Market Concentration
Consolidated - Market dominated by 1 - 5 major players
Managed Infrastructure Services Market
Fragmented - Highly competitive market without dominant players
The Managed Infrastructure Services Market is experiencing notable momentum as businesses seek to offload IT operations to specialized service providers. With over 60% of organizations opting for external management, the focus is on cost reduction and improved system uptime. The increasing complexity of modern IT systems is reinforcing this shift.
Integration of Automation and AI Technologies
Modern managed infrastructure offerings are being reshaped through AI-based automation, now adopted by around 55% of providers. These tools are enabling real-time analytics and minimizing downtime, offering significant efficiency gains and improved support across critical infrastructure.
Cloud-Driven Infrastructure Management Surge
Cloud adoption continues to fuel market growth, with 67% of enterprises prioritizing cloud-first approaches. This trend drives demand for managed services that offer robust support for hybrid and multi-cloud setups, addressing scalability, backup, and disaster recovery needs.
Security Concerns Fueling Service Uptake
With over 50% of enterprises focusing on data protection and regulatory compliance, managed service providers are integrating advanced security frameworks. Real-time threat detection and proactive risk management are now central components of infrastructure service contracts.
Managed Infrastructure Services Market Recent Developments
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December 2024: DigitalBridge completed the recapitalization of DataBank, securing $219 million in additional commitments and enhancing its data center services.
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December 2024: EKCO Cloud acquired Bluecube, an IT security services company, expanding its presence in the UK and increasing its workforce to over 1,000 employees.
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February 2025: Goodman Group announced plans for new data center projects totaling close to $6 billion in Europe and Asia, driven by increased demand from the AI sector.
Managed Infrastructure Services Market Segment Analysis
In this report, the Managed Infrastructure Services Market has been segmented by Deployment Type, Organization Size, Services Type, End User, and Geography.
Managed Infrastructure Services Market, Segmentation by Deployment Type
The Managed Infrastructure Services Market has been segmented by Deployment Type into On-premise and Cloud.
On-premise
The on-premise segment continues to serve organizations requiring full control over their IT infrastructure and compliance environments. It is preferred by sectors like banking and government where data sensitivity is critical. Despite the cloud shift, this segment holds value in regions with limited internet access or strict regulatory norms. Organizations opt for on-premise deployment to achieve customized configurations and dedicated monitoring.
Cloud
Cloud deployment dominates the market due to its scalability, cost-efficiency, and remote accessibility. This model supports faster deployment, flexible upgrades, and reduced capital expenses, making it attractive for SMEs and large enterprises alike. The segment is driven by increasing adoption of hybrid IT models and growing demand for remote infrastructure management. Cloud-native solutions are reshaping modern IT service delivery.
Managed Infrastructure Services Market, Segmentation by Organization Size
The Managed Infrastructure Services Market has been segmented by Organization Size into SME and Large Organization.
SME
Small and medium enterprises are increasingly embracing managed infrastructure to offset the lack of in-house IT expertise. They seek cost-effective solutions that enable them to compete with larger firms without heavy capital investment. SMEs are major adopters of cloud-based and subscription-driven services. This segment shows strong growth driven by digitization and business expansion efforts across developing markets.
Large Organization
Large organizations continue to invest in managed services for operational efficiency and risk mitigation. These enterprises handle complex, distributed IT systems and seek managed partners for tasks like server monitoring, security, and compliance. With a focus on global service delivery, they prioritize scalable infrastructure and round-the-clock support. The segment benefits from strategic outsourcing and automation initiatives.
Managed Infrastructure Services Market, Segmentation by Services Type
The Managed Infrastructure Services Market has been segmented by Services Type into Desktop and Print Services, Servers, Inventory, and Other Types.
Desktop and Print Services
This segment addresses essential IT functions such as endpoint management, print device monitoring, and user support. Organizations benefit from reduced operational burden and consistent performance across remote and hybrid work models. As workplace dynamics shift, there is increasing demand for secure and automated desktop support. It plays a key role in enhancing employee productivity and device lifecycle management.
Servers
Managed server services are core to enterprise infrastructure, providing performance optimization, patching, and uptime assurance. Companies rely on these services to ensure scalability, reliability, and data protection. Growth is driven by the rise of multi-cloud environments and mission-critical workload demands. This segment is vital for supporting always-on business operations.
Inventory
The inventory management services segment helps organizations monitor and track IT assets and resources efficiently. With real-time visibility and automated reporting, businesses can reduce downtime and improve capacity planning. It’s crucial for sectors with large physical IT footprints and high inventory turnover. The segment supports optimized resource allocation and asset lifecycle control.
Other Types
This includes additional services like network management, storage solutions, and disaster recovery. These offerings enhance the robustness of enterprise IT operations by addressing business continuity, compliance, and data access needs. As enterprises diversify IT strategies, demand for such bundled and customizable services is growing. The flexibility and breadth of this segment allow tailored infrastructure solutions across industries.
Managed Infrastructure Services Market, Segmentation by End User
The Managed Infrastructure Services Market has been segmented by End User into BFSI, IT and Telecom, Healthcare, Manufacturing, Retail, and Other End Users.
BFSI
The BFSI sector dominates the market due to the need for high availability, security, and regulatory compliance. Financial institutions rely heavily on managed services for infrastructure reliability and data protection. With increasing digital transactions and cloud adoption, demand for 24/7 managed IT support continues to rise. Services like managed servers, data backup, and monitoring are critical in this domain.
IT and Telecom
IT and telecom companies depend on managed infrastructure to maintain service uptime, bandwidth optimization, and global connectivity. The fast-paced industry demands scalable, flexible, and automated solutions. Managed services support the rollout of new technologies and reduce operational complexity. The segment continues to grow with rising data usage and expanding 5G infrastructure.
Healthcare
In healthcare, managed infrastructure ensures data privacy, system reliability, and compliance with standards like HIPAA. Hospitals and medical facilities rely on service providers to manage clinical systems, patient data, and digital records. As telemedicine expands, secure and always-on infrastructure becomes a necessity. The need for disaster recovery, endpoint security, and support across medical devices boosts demand.
Manufacturing
The manufacturing sector uses managed services to support industrial automation, supply chain efficiency, and plant operations. IT infrastructure supports everything from real-time production tracking to warehouse connectivity. With Industry 4.0 adoption, there’s a need for robust infrastructure that enables machine-to-machine communication and predictive maintenance. Managed services help maintain uptime and operational agility.
Retail
Retailers rely on managed infrastructure to power e-commerce platforms, POS systems, and inventory tracking. These services help businesses handle seasonal traffic spikes, ensure network security, and deliver consistent customer experiences. From small outlets to global chains, retailers prioritize managed services for cost control and scalability. Cloud migration and omnichannel strategies continue to fuel this segment.
Other End Users
This segment includes industries like education, logistics, transportation, and public administration. Each has unique infrastructure demands that benefit from tailored managed solutions. With digital transformation spreading across all sectors, demand is growing for reliable and responsive IT support. Managed services ensure secure and uninterrupted operations in dynamic, resource-constrained environments.
Managed Infrastructure Services Market, Segmentation by Geography
In this report, the Managed Infrastructure Services Market has been segmented by Geography into North America, Europe, Asia Pacific, Middle East and Africa, and Latin America.
Regions and Countries Analyzed in this Report
Managed Infrastructure Services MarketSh are (%), by Geographical Region
North America
North America leads the market with a dominant 38% share, driven by early cloud adoption and a high concentration of service providers. The region benefits from robust digital infrastructure and rising IT modernization across BFSI and healthcare. Key players in the U.S. and Canada fuel continuous innovation. The shift toward hybrid and multi-cloud environments supports growing managed IT partnerships.
Europe
Europe holds around 26% of the market due to stringent data regulations and increased digital transformation across enterprises. Major contributors include Germany, the UK, and France, known for high outsourcing activity. The region sees rising demand for managed cloud, security, and server services. Companies are leveraging these services for cost optimization and operational efficiency.
Asia Pacific
Asia Pacific captures about 20% of the market and remains the fastest-growing region due to rapid urbanization and government-led digital initiatives. Growth is propelled by countries like China, India, and Japan with expanding IT ecosystems. Increased IT budgets and SME digitalization further fuel adoption. The region offers significant growth potential through cloud-centric service demand.
Middle East and Africa
Middle East and Africa contribute nearly 9% to the market, led by strong digital infrastructure investments in Gulf countries. Industries like oil & gas, telecom, and retail are increasing managed service use for operational efficiency. Africa's emerging tech hubs are gradually integrating managed infrastructure. Rising demand for remote monitoring and cyber resilience is shaping the market here.
Latin America
Latin America holds a 7% market share, with leading adoption in Brazil and Mexico amid enterprise digitalization. Organizations are adopting cost-effective IT outsourcing in sectors such as public services, education, and banking. Managed desktop and server services remain highly sought after. The region continues to evolve toward modern IT operations to improve performance and reduce cost.
Market Trends
This report provides an in depth analysis of various factors that impact the dynamics of Global Managed Infrastructure Services Market. These factors include; Market Drivers, Restraints and Opportunities Analysis.
Drivers, Restraints and Opportunities Analysis
Drivers:
- Increasing Adoption of Cloud Computing
- Rising Demand for Cost-Effective IT Solutions
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Growing Need for Scalability and Flexibility in IT Infrastructure- The growing need for scalability and flexibility in IT infrastructure is a key driver for the global managed infrastructure services market. As businesses continue to expand and face dynamic demands, their IT infrastructure must be capable of adapting quickly to fluctuating needs. The ability to scale infrastructure—whether it's processing power, storage, or network capacity—enables companies to handle sudden surges in workload without over-investing in physical resources. This scalability is essential for organizations seeking to optimize their operations and avoid downtime, ensuring that their IT systems can grow alongside the business.
Flexibility is another critical factor driving the demand for managed infrastructure services. Traditional on-premise infrastructure often lacks the flexibility required to meet the diverse needs of modern businesses. With rapidly evolving technologies, including cloud computing, edge computing, and hybrid cloud models, companies require an infrastructure that can seamlessly integrate various solutions. Managed services offer businesses the ability to choose from a wide range of IT resources, enabling them to tailor their infrastructure according to specific operational requirements without the complexities of managing these resources in-house.
The shift to cloud-based solutions is a prominent driver of this trend. Cloud computing offers the scalability and flexibility that traditional IT infrastructure cannot, allowing businesses to access and manage resources remotely. By leveraging cloud platforms, organizations can scale their IT infrastructure up or down based on demand, without the need for physical hardware or significant upfront capital expenditure. As a result, the global managed infrastructure services market benefits from businesses increasingly adopting cloud solutions to enhance their operational flexibility and meet scalability requirements.
Managed infrastructure services provide businesses with the expertise and resources to effectively manage and maintain complex IT systems. This is particularly important for companies that lack the internal resources or expertise to maintain their IT infrastructure, as well as those looking to reduce operational costs. Managed service providers (MSPs) offer customized solutions that provide businesses with the flexibility to scale their infrastructure as needed, while ensuring optimal performance, security, and cost efficiency. As the demand for scalable and flexible IT solutions continues to rise, the global managed infrastructure services market is expected to grow significantly.
Restraints:
- High Initial Investment and Maintenance Costs
- Data Privacy and Security Concerns
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Lack of Skilled Workforce- The lack of a skilled workforce is one of the key restraints in the global managed infrastructure services market. As businesses increasingly rely on complex IT infrastructures and cloud-based services, the demand for specialized professionals capable of managing, optimizing, and securing these systems grows. However, there is a significant gap between the required skillset and the available workforce. The shortage of skilled professionals in areas such as network management, cybersecurity, cloud services, and data analytics hinders the ability of managed service providers (MSPs) to meet market demands and deliver high-quality services.
This talent shortage impacts the ability of companies to scale and expand their managed infrastructure services effectively. With the rapid pace of technological advancements, it becomes difficult for existing professionals to keep up with the latest trends and innovations in infrastructure management. Training and upskilling the current workforce to handle emerging technologies such as AI-driven automation, edge computing, and blockchain-based solutions requires significant investment from service providers. This increases operational costs and delays the delivery of cutting-edge solutions to clients.
The lack of skilled personnel limits the ability of MSPs to offer customized, high-performance solutions tailored to the specific needs of clients. In a competitive global market, businesses require tailored infrastructure management that not only meets technical specifications but also aligns with their long-term strategic goals. MSPs that are unable to recruit and retain top talent may struggle to differentiate themselves in the market, reducing their competitiveness and overall profitability.
In addition, the growing trend of digital transformation and the shift towards remote work further exacerbates the shortage of skilled professionals. As businesses digitize operations and migrate to cloud environments, the demand for specialized expertise grows exponentially. The inability to meet this demand may result in delays, inefficiencies, and compromised service quality. This makes the challenge of addressing the skills gap an ongoing issue for the managed infrastructure services market, impacting growth prospects and service innovation.
Opportunities:
- Expansion of 5G Networks and IoT Integration
- Growing Demand for Hybrid IT Solutions
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Emergence of Edge Computing- The emergence of edge computing presents significant opportunities within the global managed infrastructure services market. Edge computing refers to the practice of processing data closer to the location where it is generated, rather than relying on centralized cloud data centers. This shift is particularly beneficial for industries that require real-time data processing, low latency, and high-speed decision-making, such as healthcare, manufacturing, automotive, and retail. As more organizations adopt edge computing to enhance their digital transformation strategies, the demand for managed infrastructure services that support this decentralized architecture will continue to rise.
Managed infrastructure service providers are well-positioned to capitalize on the demand for edge computing by offering solutions that optimize and manage distributed infrastructure. These services can include monitoring, security, network management, and the integration of edge devices with centralized systems. Providers can deliver end-to-end solutions for businesses, ensuring the effective management of edge infrastructure across a vast array of locations. With the growth of IoT (Internet of Things) devices and the increased reliance on real-time analytics, companies will need managed services to ensure scalability, reliability, and security across their edge networks.
Edge computing opens up opportunities for managed infrastructure service providers to deliver tailored solutions that meet the specific needs of various industries. For instance, in manufacturing, edge computing can enable predictive maintenance and efficient supply chain management, while in healthcare, it can improve patient monitoring and response times. Managed services can help businesses design and deploy the right edge computing strategies, while also addressing challenges such as data privacy, compliance, and integration with existing IT environments. This flexibility and industry-specific expertise will allow managed service providers to become crucial partners in their clients' edge computing journeys.
In conclusion, the rise of edge computing offers a substantial growth opportunity for managed infrastructure services providers. By leveraging the need for low-latency, high-performance computing at the edge, service providers can differentiate themselves by offering specialized solutions that meet the diverse requirements of businesses in various sectors. With ongoing advancements in technology and an increasing reliance on distributed networks, edge computing is expected to drive innovation and demand for managed services in the global managed infrastructure services market.
Competitive Landscape Analysis
Key players in Global Managed Infrastructure Services Market include:
- Fujitsu Ltd
- Cisco Systems Inc.
- Dell Technologies Inc.
- IBM Corporation
- Hewlett Packard Enterprise
- Microsoft Corporation
- TCS Limited
- Canon Inc.
- Alcatel-Lucent SA (Nokia Corporation)
- Toshiba Corporation
- Verizon Communications Inc.
- Citrix Systems Inc.
- Deutsche Telekom AG
- Xerox Corporation
- Ricoh Company Ltd
- Lexmark International Inc.
- Konica Minolta Inc.
In this report, the profile of each market player provides following information:
- Company Overview and Product Portfolio
- Key Developments
- Financial Overview
- Strategies
- Company SWOT Analysis
- Introduction
- Research Objectives and Assumptions
- Research Methodology
- Abbreviations
- Market Definition & Study Scope
- Executive Summary
- Market Snapshot, By Deployment Type
- Market Snapshot, By Organization Size
- Market Snapshot, By Services Type
- Market Snapshot, By End User
- Market Snapshot, By Region
- Managed Infrastructure Services Market Dynamics
- Drivers, Restraints and Opportunities
- Drivers
- Increasing Adoption of Cloud Computing
- Rising Demand for Cost-Effective IT Solutions
- Growing Need for Scalability and Flexibility in IT Infrastructure
- Restraints
- High Initial Investment and Maintenance Costs
- Data Privacy and Security Concerns
- Lack of Skilled Workforce
- Opportunities
- Expansion of 5G Networks and IoT Integration
- Growing Demand for Hybrid IT Solutions
- Emergence of Edge Computing
- Drivers
- PEST Analysis
- Political Analysis
- Economic Analysis
- Social Analysis
- Technological Analysis
- Porter's Analysis
- Bargaining Power of Suppliers
- Bargaining Power of Buyers
- Threat of Substitutes
- Threat of New Entrants
- Competitive Rivalry
- Drivers, Restraints and Opportunities
- Market Segmentation
- Managed Infrastructure Services Market, By Deployment Type, 2021 - 2031 (USD Million)
- On-Premise
- Cloud
- Managed Infrastructure Services Market, By Organization Size, 2021 - 2031 (USD Million)
- SME
- Large Organization
- Managed Infrastructure Services Market, By Services Type, 2021 - 2031 (USD Million)
- Desktop & Print Services
- Servers
- Inventory
- Other
- Managed Infrastructure Services Market, By End User, 2021 - 2031 (USD Million)
- BFSI
- IT & Telecom
- Healthcare
- Manufacturing
- Retail
- Others
- Managed Infrastructure Services Market, By Geography, 2021 - 2031 (USD Million)
- North America
- United States
- Canada
- Europe
- Germany
- United Kingdom
- France
- Italy
- Spain
- Nordic
- Benelux
- Rest of Europe
- Asia Pacific
- Japan
- China
- India
- Australia & New Zealand
- South Korea
- ASEAN (Association of South East Asian Countries)
- Rest of Asia Pacific
- Middle East & Africa
- GCC
- Israel
- South Africa
- Rest of Middle East & Africa
- Latin America
- Brazil
- Mexico
- Argentina
- Rest of Latin America
- North America
- Managed Infrastructure Services Market, By Deployment Type, 2021 - 2031 (USD Million)
- Competitive Landscape
- Company Profiles
- Fujitsu Ltd
- Cisco Systems Inc.
- Dell Technologies Inc.
- IBM Corporation
- Hewlett Packard Enterprise
- Microsoft Corporation
- TCS Limited
- Canon Inc.
- Alcatel-Lucent SA (Nokia Corporation)
- Toshiba Corporation
- Verizon Communications Inc.
- Citrix Systems Inc.
- Deutsche Telekom AG
- Xerox Corporation
- Ricoh Company Ltd
- Lexmark International Inc.
- Konica Minolta Inc.
- Company Profiles
- Analyst Views
- Future Outlook of the Market