Information Services Market
By Deployment;
On-Premise and CloudBy Service Type;
Managed Data Centre, Managed Security, Managed Communications [UC & VoIP], Managed Network [LAN/WAN/SASE], Managed Infrastructure [Server & Storage], Managed Mobility & Device and Managed Application & DevOpsBy Enterprise Size;
Small & Medium Enterprises (SME) and Large EnterprisesBy End User;
BFSI, IT & Telecom, Healthcare, Media & Entertainment, Retail & E-Commerce, Manufacturing, Government & Public Sector and OthersBy Geography;
North America, Europe, Asia Pacific, Middle East & Africa and Latin America - Report Timeline (2021 - 2031)Information Services Market Overview
Information Services Market (USD Million)
Information Services Market was valued at USD 173,531.25 million in the year 2024. The size of this market is expected to increase to USD 305,198.70 million by the year 2031, while growing at a Compounded Annual Growth Rate (CAGR) of 8.4%.
Information Services Market
*Market size in USD million
CAGR 8.4 %
| Study Period | 2025 - 2031 |
|---|---|
| Base Year | 2024 |
| CAGR (%) | 8.4 % |
| Market Size (2024) | USD 173,531.25 Million |
| Market Size (2031) | USD 305,198.70 Million |
| Market Concentration | Medium |
| Report Pages | 392 |
Major Players
- Bloomberg LP
- Thomson Reuters
- IBM Corporation
- Oracle Corporation
- Experian plc
- Nielsen Holdings
- Wolters Kluwer
- RELX Group (formerly Reed Elsevier)
- Equifax Inc
- S&P Global Inc
Market Concentration
Consolidated - Market dominated by 1 - 5 major players
Information Services Market
Fragmented - Highly competitive market without dominant players
Information Services Market continues to expand as businesses increasingly depend on high-quality data to guide operations and strategies. With over 65% of enterprises utilizing third-party data services, the integration of external insights has become central to informed decision-making. This shift reflects the growing demand for real-time, accurate, and strategic intelligence.
Accelerating Adoption of Intelligent Technologies
Advancements in AI, machine learning, and natural language tools are reshaping how information services are delivered. More than 50% of providers now include AI-powered features that support predictive analysis and personalized recommendations. These enhancements are making data services more intuitive and value-rich for end users.
Enterprise Solutions Gaining Momentum
Demand for scalable and specialized platforms continues to grow among large organizations. Over 60% of enterprises have implemented professional information systems to stay current on industry developments and regulatory trends. This highlights the rising need for robust, enterprise-grade services that align with strategic goals.
Collaborative Growth and Platform Expansion
Strategic partnerships are playing a key role in market expansion. Approximately 40% of industry initiatives now focus on alliances that integrate diverse content types into comprehensive platforms. These collaborations are enabling service providers to deliver more dynamic and wide-ranging solutions to users.
Information Services Market Key Takeaways
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Rising demand for data-driven decision-making: Organizations increasingly rely on information services for analytics, business intelligence, and market insights to enhance strategic planning.
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Technological advancements enhancing service offerings: Integration of AI, big data, cloud computing, and predictive analytics improves the quality and speed of information delivery.
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Growth in digital transformation initiatives: Adoption of digital platforms and cloud-based services across industries is expanding the market for information services.
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Emerging markets presenting opportunities: Expansion of IT infrastructure, enterprise digitization, and data-driven business practices in Asia-Pacific, Latin America, and the Middle East supports regional growth.
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Focus on data security and compliance: Adherence to privacy regulations and cybersecurity standards is critical for market trust and adoption.
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Integration with enterprise applications: Information services are increasingly connected to ERP, CRM, and supply chain management systems to optimize operational efficiency.
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Strategic partnerships and collaborations: Alliances between information providers, technology vendors, and consulting firms facilitate innovation, scalability, and market penetration.
Information Services Market Recent Developments
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In June 2023, Dun & Bradstreet launched a global business insights platform delivering real-time analytics to help organizations enhance supply chain optimization and operational efficiency.
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In August 2022, Experian introduced new AI-powered solutions for credit scoring and data analysis, enabling more effective and secure management of financial information for businesses and consumers.
Information Services Market Segment Analysis
In this report, the Information Services Market has been segmented by Deployment, Service Type, Enterprise Size, End User, and Geography.
Information Services Market, Segmentation by Deployment
The Deployment segment reflects how services are delivered to end users, either on-premise or through the cloud. The cloud deployment model has been gaining traction due to its scalability, flexibility, and reduced upfront costs, while on-premise solutions continue to be preferred for sensitive data handling and compliance-heavy industries.
On-Premise
On-premise solutions involve deploying services within the company's physical infrastructure. These are preferred by large enterprises that require greater control over their data and operations, ensuring strict compliance with regulatory standards.
Cloud
Cloud deployment offers scalability, cost-efficiency, and faster implementation. It is becoming the preferred option for businesses looking to leverage the flexibility of remote access, real-time collaboration, and reduced operational complexity.
Information Services Market, Segmentation by Service Type
The Service Type segment divides the market into various managed services, each offering tailored solutions to address the needs of modern businesses in a digital environment.
Managed Data Centre
Managed data centres are facilities that provide businesses with outsourced IT infrastructure, offering efficient storage, computing, and networking. They are crucial for organizations that need high-performance systems but lack the resources to manage them in-house.
Managed Security
Managed security services provide businesses with cybersecurity solutions, including threat detection, firewall management, and intrusion prevention, ensuring data protection in an increasingly digital world.
Managed Communications (UC & VoIP)
Managed communications cover services like Unified Communications (UC) and Voice over IP (VoIP), offering businesses reliable and scalable communication systems that integrate voice, video, and messaging services.
Managed Network (LAN/WAN/SASE)
Managed network services include the management of local and wide-area networks (LAN/WAN) and emerging technologies like Secure Access Service Edge (SASE), ensuring businesses have fast, secure, and reliable network connections.
Managed Infrastructure (Server & Storage)
Managed infrastructure services offer the outsourcing of critical IT infrastructure management, including servers and storage systems, providing scalability, reliability, and expertise for businesses with limited internal IT resources.
Managed Mobility & Device
Managed mobility and device services help organizations manage their mobile devices and IoT deployments, ensuring device security, compliance, and seamless integration with enterprise systems.
Managed Application & DevOps
Managed application and DevOps services help organizations optimize and deploy software applications through automated development, testing, and deployment pipelines, ensuring continuous delivery and integration for modern businesses.
Information Services Market, Segmentation by Enterprise Size
The Enterprise Size segmentation divides the market into small & medium enterprises (SMEs) and large enterprises, each with different IT needs and service requirements.
Small & Medium Enterprises (SME)
SMEs require scalable and cost-effective solutions to meet their growing IT needs without large upfront investments. Managed services are crucial for SMEs to compete in the digital economy by providing access to enterprise-level technology.
Large Enterprises
Large enterprises often require complex, customized IT solutions and services. Managed services allow these businesses to focus on strategic objectives while ensuring the efficient operation of their extensive IT infrastructure.
Information Services Market, Segmentation by End User
The End User segment represents the industries and sectors that rely on information services to drive business operations and meet evolving technological demands. Each industry has unique requirements based on its operational challenges.
BFSI (Banking, Financial Services, and Insurance)
The BFSI sector requires secure, scalable, and highly available information services to manage customer data, ensure compliance with financial regulations, and support critical transactions in real-time.
IT & Telecom
IT & Telecom companies depend on managed IT services to optimize their infrastructure, enhance network security, and support the rapid growth of digital services in a competitive market.
Healthcare
Healthcare providers rely on managed services to protect sensitive patient data, comply with health regulations, and improve the efficiency of their digital healthcare platforms.
Media & Entertainment
The media and entertainment sector requires reliable and high-speed communication systems, managed data centres, and cloud services to meet the growing demand for digital content and streaming services.
Retail & E-Commerce
Retailers and e-commerce companies depend on managed services to enhance customer experiences, optimize supply chains, and ensure the secure processing of financial transactions in an increasingly digital landscape.
Manufacturing
Manufacturers need managed services to streamline operations, maintain production systems, and ensure security and compliance, especially with the rise of Industry 4.0 technologies.
Government & Public Sector
Government agencies rely on managed services for secure, compliant IT solutions that support public infrastructure, improve service delivery, and protect citizen data.
Others
Other sectors, such as education, transportation, and logistics, also leverage information services to improve operational efficiency and secure their digital operations against emerging threats.
Information Services Market, Segmentation by Geography
In this report, the Information Services Market has been segmented by Geography into five regions: North America, Europe, Asia Pacific, Middle East & Africa, and Latin America.
Regions and Countries Analyzed in this Report
North America is a dominant region in the Information Services Market, characterized by its strong technological infrastructure and high demand for managed IT services across industries such as IT, healthcare, and finance.
EuropeEurope is experiencing significant growth in information services, driven by the need for digital transformation and compliance with stringent data privacy regulations such as GDPR.
Asia PacificAsia Pacific leads in the adoption of managed services, fueled by the digitalization of industries and increasing demand for cloud and security solutions in rapidly growing economies like India and China.
Middle East & AfricaThe Middle East & Africa are investing heavily in information technology to support their growing digital economies, with governments and industries embracing managed services to accelerate smart city and IoT deployments.
Latin AmericaLatin America is gradually increasing its share in the information services market, driven by growing demand for cost-effective solutions in sectors like retail, manufacturing, and government.
Information Services Market Forces
This report provides an in depth analysis of various factors that impact the dynamics of Information Services Market. These factors include; Market Drivers, Restraints and Opportunities Analysis.
Comprehensive Market Impact Matrix
This matrix outlines how core market forces Drivers, Restraints and Opportunities affect key business dimensions including Growth, Competition, Customer Behavior, Regulation and Innovation.
| Market Forces ↓ / Impact Areas → | Market Growth Rate | Competitive Landscape | Customer Behavior | Regulatory Influence | Innovation Potential |
|---|---|---|---|---|---|
| Drivers | High impact (e.g., tech adoption, rising demand) | Encourages new entrants and fosters expansion | Increases usage and enhances demand elasticity | Often aligns with progressive policy trends | Fuels R&D initiatives and product development |
| Restraints | Slows growth (e.g., high costs, supply chain issues) | Raises entry barriers and may drive market consolidation | Deters consumption due to friction or low awareness | Introduces compliance hurdles and regulatory risks | Limits innovation appetite and risk tolerance |
| Opportunities | Unlocks new segments or untapped geographies | Creates white space for innovation and M&A | Opens new use cases and shifts consumer preferences | Policy shifts may offer strategic advantages | Sparks disruptive innovation and strategic alliances |
Drivers, Restraints and Opportunities Analysis
Drivers
- Accelerated pace of digital transformation
- Rise in big data utilization
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Increasing concerns over cybersecurity threats - Increasing concerns over cybersecurity threats are significantly driving the growth of the information services market. As cyberattacks become more frequent and sophisticated, organizations across sectors are seeking advanced information solutions to detect, analyze, and respond to threats in real time. The growing prevalence of data breaches, ransomware, and phishing campaigns has heightened the need for accurate, timely, and actionable intelligence that helps protect sensitive digital assets and ensure business continuity.
Information service providers play a critical role by delivering threat intelligence, vulnerability assessments, and risk management tools tailored to evolving cyber landscapes. With stricter data protection regulations and increased remote work environments, businesses are investing in robust information frameworks to proactively monitor risks and comply with security standards. This rising demand for cybersecurity-driven insights is fueling innovation and shaping long-term growth in the information services industry.
Restraints
- Rising concerns over data privacy
- Challenges integrating legacy systems
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Budget limitations and cost pressures - Budget limitations and cost pressures act as a significant restraint on the information services market, particularly for small and medium-sized enterprises that often operate with limited financial resources. The high cost of implementing advanced information systems, subscription-based data platforms, and cybersecurity solutions can deter adoption despite growing data needs. In many cases, businesses must prioritize short-term operational expenses over long-term investments in information infrastructure, slowing market expansion.
Additionally, cost-sensitive sectors such as education, non-profit, and public administration may struggle to justify continuous spending on premium data services or analytical tools. With rising inflation and economic uncertainty, organizations are increasingly scrutinizing IT budgets, leading to delayed upgrades or reduced service contracts. To remain competitive, information service providers must focus on delivering cost-efficient solutions, flexible pricing models, and scalable platforms that align with diverse financial capabilities.
Opportunities
- Integration of AI and machine learning
- Growing adoption of cloud technologies
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Development of industry-specific solutions - Development of industry-specific solutions presents a significant opportunity for the information services market, as businesses increasingly seek tailored data and analytics tools that address their unique operational needs. By offering customized platforms for sectors such as healthcare, finance, retail, and manufacturing, information service providers can deliver more relevant insights, enhance decision-making, and improve overall efficiency. These sector-focused solutions allow organizations to align information systems with regulatory requirements, customer expectations, and industry best practices.
As digital transformation accelerates, demand for specialized data services—including compliance monitoring, supply chain visibility, patient record analytics, and financial risk modeling—is rapidly growing. Providers that develop modular, scalable, and integrated tools for specific industries can create greater value and gain competitive advantage. This strategic shift toward verticalization not only enhances customer retention but also opens new revenue streams, driving long-term market growth.
Information Services Market Competitive Landscape Analysis
Information Services Market is witnessing intensifying competition as technology providers, consulting firms, and data management companies adopt advanced strategies to address rising demand for analytics and digital transformation. With nearly 52% of adoption linked to enterprise intelligence solutions, collaboration, partnerships, and cloud-based innovations are fueling growth. Companies emphasize scalability, accuracy, and reliability to strengthen their market positioning.
Market Structure and Concentration
The market reflects moderate concentration, with about 55% share dominated by leading IT and consulting firms. Mid-sized companies enhance competitiveness with niche sector expertise, while larger corporations focus on merger activities and global expansion. This structure ensures balanced delivery across financial services, healthcare, retail, and industrial sectors.
Brand and Channel Strategies
Nearly 59% of companies reinforce their brand through certifications, digital platforms, and customized service portfolios. Distribution relies on enterprise contracts, subscription models, and consulting channels. Firms adopt customer-focused strategies and long-term partnerships with organizations to ensure consistent growth across global information service markets.
Innovation Drivers and Technological Advancements
Close to 54% of competitiveness stems from technological advancements in big data analytics, AI, cloud computing, and blockchain. Continuous innovation improves decision-making, data integration, and predictive intelligence. Companies invest heavily in R&D to align with digital transformation initiatives and evolving enterprise requirements, reinforcing competitiveness.
Regional Momentum and Expansion
North America accounts for more than 46% of adoption due to strong enterprise IT infrastructure, while Asia-Pacific demonstrates rapid expansion with growing digitalization and cloud adoption. Regional collaboration between technology providers, enterprises, and consulting firms strengthens accessibility. Strategic partnerships support reliable growth worldwide.
Future Outlook
The future outlook suggests demand may increase by over 39% as enterprises prioritize digital ecosystems, advanced analytics, and information security. Continued innovation in AI-powered platforms, subscription-based strategies, and integrated service delivery will shape competitiveness. Strong partnerships and next-generation technological advancements are expected to ensure long-term market expansion.
Key players in Information Services Market include:
- Bloomberg LP
- Thomson Reuters
- RELX
- S&P Global
- Wolters Kluwer
- Experian
- Equifax
- Nielsen Holdings
- Oracle Corporation
- IBM Corporation
- Clarivate
- News Corp
- Agence France Presse
- Australian Associated Press
- United Press International
In this report, the profile of each market player provides following information:
- Market Share Analysis
- Company Overview and Product Portfolio
- Key Developments
- Financial Overview
- Strategies
- Company SWOT Analysis
- Introduction
- Research Objectives and Assumptions
- Research Methodology
- Abbreviations
- Market Definition & Study Scope
- Executive Summary
- Market Snapshot, By Deployment
- Market Snapshot, By Service Type
- Market Snapshot, By Enterprise Size
- Market Snapshot, By End-User Vertical
- Market Snapshot, By Region
- Information Services Market Forces
- Drivers, Restraints and Opportunities
- Drivers
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Accelerated pace of digital transformation
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Rise in big data utilization
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Increasing concerns over cybersecurity threats
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- Restraints
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Rising concerns over data privacy
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Challenges integrating legacy systems
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Budget limitations and cost pressures
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- Opportunities
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Integration of AI and machine learning
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Growing adoption of cloud technologies
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Development of industry-specific solutions
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- Drivers
- PEST Analysis
- Political Analysis
- Economic Analysis
- Social Analysis
- Technological Analysis
- Porter's Analysis
- Bargaining Power of Suppliers
- Bargaining Power of Buyers
- Threat of Substitutes
- Threat of New Entrants
- Competitive Rivalry
- Drivers, Restraints and Opportunities
- Market Segmentation
- Information Services Market, By Deployment, 2021 - 2031 (USD Million)
- Cloud
- On-Premise
- Information Services Market, By Service Type, 2021 - 2031 (USD Million)
- Managed Data Centre
- Managed Security
- Managed Communications
- UC
- VoIP
- Others
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Information Services Market, By Enterprise Size, 2021 - 2031 (USD Million)
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Small & Medium-Sized Enterprises
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Large Enterprises
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- Information Services Market, By End-User Vertical, 2021 - 2031 (USD Million)
- IT & Telecom
- BFSI
- Healthcare
- Others
- Information Services Market, By Geography, 2021 - 2031 (USD Million)
- North America
- United States
- Canada
- Europe
- Germany
- United Kingdom
- France
- Italy
- Spain
- Nordic
- Benelux
- Rest of Europe
- Asia Pacific
- Japan
- China
- India
- Australia & New Zealand
- South Korea
- ASEAN (Association of South East Asian Countries)
- Rest of Asia Pacific
- Middle East & Africa
- GCC
- Israel
- South Africa
- Rest of Middle East & Africa
- Latin America
- Brazil
- Mexico
- Argentina
- Rest of Latin America
- North America
- Information Services Market, By Deployment, 2021 - 2031 (USD Million)
- Competitive Landscape
- Company Profiles
- Bloomberg LP
- Thomson Reuters
- RELX
- S&P Global
- Wolters Kluwer
- Experian
- Equifax
- Nielsen Holdings
- Oracle Corporation
- IBM Corporation
- Clarivate
- News Corp
- Agence France Presse
- Australian Associated Press
- United Press International
- Company Profiles
- Analyst Views
- Future Outlook of the Market

