Artificial Intelligence (AI) For IT Operations Platform Market

By Offering;

Platform and Services

By Application;

Infrastructure Management, Application Performance Analysis, Real-Time Analytics, Network & Security Management and Others

By Type;

Cloud and On-Premises

By Organization Size;

Large Enterprises and SMEs

By Vertical;

IT & Telecom, Retail & E-Commerce, Energy & Utilities, Media & Entertainment, BFSI, Healthcare, Government and Others

By Geography;

North America, Europe, Asia Pacific, Middle East & Africa and Latin America - Report Timeline (2021 - 2031)
Report ID: Rn389833022 Published Date: September, 2025 Updated Date: October, 2025

Artificial Intelligence For It Operations Platform Market Overview

Artificial Intelligence For It Operations Platform Market (USD Million)

Artificial Intelligence For It Operations Platform Market was valued at USD 13,527.11 million in the year 2024. The size of this market is expected to increase to USD 42,835.30 million by the year 2031, while growing at a Compounded Annual Growth Rate (CAGR) of 17.9%.


Artificial Intelligence (AI) For IT Operations Platform Market

*Market size in USD million

CAGR 17.9 %


Study Period2025 - 2031
Base Year2024
CAGR (%)17.9 %
Market Size (2024)USD 13,527.11 Million
Market Size (2031)USD 42,835.30 Million
Market ConcentrationLow
Report Pages328
13,527.11
2024
42,835.30
2031

Major Players

  • AppDynamics
  • BMC Software, Inc.
  • Broadcom
  • HCL Technologies Limited
  • International Business Machines Corporation
  • Micro Focus
  • Moogsoft
  • ProphetStor Data Services, Inc.
  • Resolve Systems
  • Splunk Inc.
  • VMware, Inc.

Market Concentration

Consolidated - Market dominated by 1 - 5 major players

Artificial Intelligence (AI) For IT Operations Platform Market

Fragmented - Highly competitive market without dominant players


The AI for IT Operations Platform Market is advancing rapidly as enterprises adopt intelligent automation to manage complex IT systems. With over 65% of businesses embedding AI-driven platforms, organizations are achieving higher accuracy in system monitoring, predictive insights, and anomaly detection. This surge is largely fueled by the urgent demand to cut downtime and optimize IT performance.

Smarter IT Management through AI
AI platforms are now recognized as essential tools for data-backed IT decision-making. Around 58% of IT executives report higher efficiency levels after implementing AI-powered analytics, which streamline root cause analysis, issue forecasting, and incident prevention. These improvements enhance productivity and align IT performance with broader business objectives.

Automation Shaping Operational Agility
The rising demand for AI-based automation in IT operations is transforming workflows. Surveys reveal that 70% of enterprises leveraging AI achieve faster incident resolutions and significantly lower operational costs. Key areas like log management, cybersecurity, and infrastructure optimization are increasingly benefitting from intelligent automation.

Proactive System Monitoring on the Rise
Organizations are shifting toward proactive IT monitoring powered by predictive AI algorithms. Research indicates that over 60% of outages are avoidable with early AI-generated alerts that address risks before disruption occurs. This proactive approach is setting new benchmarks in IT reliability and service delivery.

  1. Introduction
    1. Research Objectives and Assumptions
    2. Research Methodology
    3. Abbreviations
  2. Market Definition & Study Scope
  3. Executive Summary
    1. Market Snapshot, By Offering
    2. Market Snapshot, By Application
    3. Market Snapshot, By Type
    4. Market Snapshot, By Organization Size
    5. Market Snapshot, By Vertical
    6. Market Snapshot, By Region
  4. Artificial Intelligence (AI) For IT Operations Platform Market Dynamics
    1. Drivers, Restraints and Opportunities
      1. Drivers
        1. Proactive IT management demand
        2. Cloud and hybrid IT growth
        3. Real-time analytics needs
        4. Automated IT tasks with AI
      2. Restraints
        1. Data security issues
        2. Legacy system integration
        3. AI prediction inaccuracies
      3. Opportunities
        1. Industry-specific AIOps customization
        2. AIOps-DevOps integration
        3. Predictive AI tools development
        4. AIOps in cybersecurity
    2. PEST Analysis
      1. Political Analysis
      2. Economic Analysis
      3. Social Analysis
      4. Technological Analysis
    3. Porter's Analysis
      1. Bargaining Power of Suppliers
      2. Bargaining Power of Buyers
      3. Threat of Substitutes
      4. Threat of New Entrants
      5. Competitive Rivalry
  5. Market Segmentation
    1. Artificial Intelligence (AI) For IT Operations Platform Market, By Offering, 2021 - 2031 (USD Million)
      1. Platform
      2. Services
    2. Artificial Intelligence (AI) For IT Operations Platform Market, By Application, 2021 - 2031 (USD Million)
      1. Infrastructure Management
      2. Application Performance Analysis
      3. Real-Time Analytics
      4. Network & Security Management
      5. Others
    3. Artificial Intelligence (AI) For IT Operations Platform Market, By Type, 2021 - 2031 (USD Million)
      1. Cloud
      2. On-Premises
    4. Artificial Intelligence (AI) For IT Operations Platform Market, By Organization Size, 2021 - 2031 (USD Million)
      1. Large Enterprises
      2. SMEs
    5. Artificial Intelligence (AI) For IT Operations Platform Market, By Vertical, 2021 - 2031 (USD Million)
      1. IT & Telecom
      2. Retail & E-Commerce
      3. Energy & Utilities
      4. Media & Entertainment
      5. BFSI
      6. Healthcare
      7. Government
      8. Others
    6. Artificial Intelligence (AI) For IT Operations Platform Market, By Geography, 2021 - 2031 (USD Million)
      1. North America
        1. United States
        2. Canada
      2. Europe
        1. Germany
        2. United Kingdom
        3. France
        4. Italy
        5. Spain
        6. Nordic
        7. Benelux
        8. Rest of Europe
      3. Asia Pacific
        1. Japan
        2. China
        3. India
        4. Australia & New Zealand
        5. South Korea
        6. ASEAN (Association of South East Asian Countries)
        7. Rest of Asia Pacific
      4. Middle East & Africa
        1. GCC
        2. Israel
        3. South Africa
        4. Rest of Middle East & Africa
      5. Latin America
        1. Brazil
        2. Mexico
        3. Argentina
        4. Rest of Latin America
  6. Competitive Landscape Analysis
    1. Company Profiles
      1. IBM
      2. Broadcom (CA Technologies)
      3. Cisco
      4. Dynatrace
      5. Splunk
      6. BMC Software
      7. OpenText (Micro Focus)
      8. VMware
      9. Moogsoft
      10. HCL Technologies
      11. AppDynamics
      12. Aisera
      13. Resolve Systems
      14. ProphetStor
      15. Interlink Software
  7. Analyst Views
  8. Future Outlook of the Market