Global Retail Automation Market Growth, Share, Size, Trends and Forecast (2024 - 2030)
By Type;
Hardware and Software.By End User;
Grocery , General Merchandise and Hospitality.By Geography;
North America, Europe, Asia Pacific, Middle East and Africa and Latin America - Report Timeline (2020 - 2030).Introduction
Global Retail Automation Market (USD Million), 2020 - 2030
In the year 2023, the Global Retail Automation Market was valued at USD 18,792.40 million. The size of this market is expected to increase to USD 39,510.80 million by the year 2030, while growing at a Compounded Annual Growth Rate (CAGR) of 11.2%.
The retail sector has been undergoing significant transformation with the advent of automation technologies, revolutionizing the way businesses operate and engage with customers. The Global Retail Automation Market encompasses a wide array of technologies and solutions aimed at streamlining retail operations, enhancing efficiency, and delivering superior customer experiences. From automated checkout systems and self-service kiosks to inventory management solutions and smart shelves, retail automation is reshaping traditional retail practices and driving innovation across the industry.
In an increasingly competitive retail landscape, where consumer expectations are continually evolving, retailers are turning to automation to stay ahead of the curve and meet the demands of today's tech-savvy shoppers. Automation not only enables retailers to optimize their operations and reduce costs but also empowers them to deliver personalized and frictionless shopping experiences. As retailers strive to enhance efficiency, improve inventory management, and leverage data-driven insights, the Global Retail Automation Market presents a wealth of opportunities for retailers to transform their businesses and thrive in the digital age.
Global Retail Automation Market Recent Developments & Report Snapshot
Recent Developments:
- In August 2023, NCR VOYIX Corporation (US) teamed up with Autobooks Inc.,(US), a provider of cloud-based accounting software. This collaboration integrated Autobooks’ accounting software with NCR VOYIX’s payment processing platform, NCR VOYIX Payments. Through this integration, small businesses gain the capability to accept payments, manage finances, and track sales seamlessly within a single platform.
- In June 2023, Zebra Technologies unveiled the TC22/TC27 mobile computer, designed to meet the needs of enterprises aiming to enhance manageability and productivity. Specifically tailored for small and medium-sized businesses (SMBs) across various sectors including retail, sports and entertainment, transport and logistics, utilities, and field services, this device offers a robust suite of Zebra Mobility DNA tools for device management and security. It also supports upgrades up to Android 16, and features Zebra's value-added functionalities like Tap to Pay, Device Tracker for lost device prevention and recovery, Workstation Connect, and RFID capability through the RFD40 UHF RFID Sled.
- In May 2023, Honeywell introduced Honeywell Forge for Buildings, a holistic solution for building systems operations and management applicable to single sites or portfolios. Honeywell Forge for Buildings includes software, hardware, and services to help building owners and operators achieve goals related to sustainability, operational efficiency, occupant experience, compliance, safety and security, and resilience.
Parameters | Description |
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Market | Global Retail Automation Market |
Study Period | 2020 - 2030 |
Base Year (for Retail Automation Market Size Estimates) | 2023 |
Drivers |
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Restraints |
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Opportunities |
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Segment Analysis
The segmentation of the Global Retail Automation Market by type into hardware and software offers insights into the diverse components driving automation solutions within the retail sector. Hardware components include various devices and equipment such as self-checkout systems, barcode scanners, RFID readers, cash handling machines, and robotic systems used for inventory management and order fulfillment. These hardware solutions play a crucial role in streamlining retail operations, enhancing efficiency, and improving the overall shopping experience for customers. On the other hand, software solutions encompass a wide range of applications, including point-of-sale (POS) software, inventory management systems, customer relationship management (CRM) software, and analytics platforms. These software applications enable retailers to manage inventory levels, analyze customer data, optimize pricing strategies, and personalize marketing campaigns, thereby driving operational excellence and competitive advantage in the retail landscape.
The segmentation of the Global Retail Automation Market by end-user into grocery stores, general merchandise retailers, and hospitality establishments reflects the diverse applications and requirements of automation technologies across different segments of the retail industry. Grocery stores, including supermarkets, hypermarkets, and convenience stores, rely on automation solutions for tasks such as inventory management, checkout operations, and shelf replenishment to enhance operational efficiency and meet the demands of a large volume of customers. General merchandise retailers, encompassing a wide range of products such as apparel, electronics, home goods, and cosmetics, utilize automation technologies for inventory tracking, order fulfillment, and customer engagement to drive sales and profitability. Hospitality establishments, including restaurants, cafes, and hotels, leverage automation solutions for table management, order processing, payment transactions, and guest services to enhance service quality, improve operational workflows, and deliver memorable experiences to patrons.
Global Retail Automation Segment Analysis
In this report, the Global Retail Automation Market has been segmented by Type, End User and Geography.
Global Retail Automation Market, Segmentation by Type
The Global Retail Automation Market has been segmented by Type into Hardware and Software.
One of the primary segments within this market is hardware, which includes a diverse range of physical devices and equipment used to automate retail processes. This hardware can include self-checkout systems, RFID scanners, automated inventory management systems, robotic fulfillment centers, and smart shelving solutions, among others. These hardware solutions are instrumental in reducing manual labor, improving efficiency, and enhancing the overall shopping experience for customers by minimizing wait times and ensuring product availability.
In addition to hardware, the Global Retail Automation Market also comprises software solutions that play a crucial role in enabling automation and optimizing retail operations. Retail automation software encompasses a wide array of applications, including point-of-sale (POS) systems, inventory management software, supply chain management solutions, customer relationship management (CRM) software, and analytics platforms. These software solutions are designed to streamline processes, improve data accuracy, and provide valuable insights into customer behavior, inventory levels, and sales performance. By leveraging retail automation software, retailers can gain better visibility into their operations, make data-driven decisions, and enhance overall business performance.
Overall, the combination of hardware and software solutions in the Global Retail Automation Market empowers retailers to automate various aspects of their operations, ranging from checkout processes and inventory management to marketing and customer engagement initiatives. By adopting retail automation technologies, retailers can improve operational efficiency, reduce costs, and deliver a seamless and personalized shopping experience to their customers. Additionally, as consumer expectations continue to evolve, the demand for innovative retail automation solutions is expected to grow, driving further advancements and opportunities in the market.
Global Retail Automation Market, Segmentation by End User
The Global Retail Automation Market has been segmented by End User into Grocery, General Merchandise and Hospitality.
Grocery stores, encompassing supermarkets, hypermarkets, and other food retailers. In the grocery sector, retail automation solutions play a critical role in optimizing various processes such as checkout, inventory management, and customer service. Automated self-checkout systems, smart shelving solutions, and inventory tracking technologies are commonly deployed in grocery stores to streamline operations, improve efficiency, and enhance the overall shopping experience for customers.
Another key end-user segment in the Global Retail Automation Market is general merchandise retailers, which include a wide range of stores selling non-food items such as clothing, electronics, home goods, and personal care products. General merchandise retailers often face unique challenges related to inventory management, product tracking, and customer engagement. Retail automation solutions tailored to this segment may include RFID tagging systems for inventory visibility, smart fitting rooms for personalized shopping experiences, and mobile POS solutions for seamless checkout processes. By implementing these automation technologies, general merchandise retailers can increase operational efficiency, reduce costs, and better meet the evolving expectations of their customers.
Hospitality establishments, including restaurants, cafes, bars, and hotels, represent another important segment within the Global Retail Automation Market. In the hospitality sector, automation solutions are utilized to streamline various aspects of guest services, such as ordering, payment processing, and guest management. Automated ordering kiosks, mobile ordering apps, and integrated POS systems are examples of automation technologies commonly deployed in hospitality establishments to enhance operational efficiency, improve service quality, and elevate the overall guest experience. As the hospitality industry continues to embrace digital transformation, the demand for innovative retail automation solutions tailored to this sector is expected to grow, presenting significant opportunities for market growth and innovation.
Global Retail Automation Market, Segmentation by Geography
In this report, the Global Retail Automation Market has been segmented by Geography into five regions; North America, Europe, Asia Pacific, Middle East and Africa and Latin America.
Global Retail Automation Market Share (%), by Geographical Region, 2023
North America, comprising the United States and Canada, is anticipated to hold a substantial share of the market due to the region's early adoption of advanced retail automation solutions and the presence of key technology providers and retailers driving innovation in the sector. The mature retail industry landscape in North America, coupled with a high level of technological readiness, contributes to the significant market share in this region.
Europe is expected to account for a considerable portion of the Global Retail Automation Market share, characterized by the adoption of automation solutions across various retail segments, including grocery stores, specialty retailers, and hospitality establishments. Countries such as the United Kingdom, Germany, France, and others exhibit a growing inclination towards digital transformation in retail operations, driven by factors such as changing consumer preferences, increasing labor costs, and the need for operational efficiency. As a result, Europe is likely to witness steady growth in the adoption of retail automation technologies, contributing to its share of the global market.
Asia Pacific represents a region of immense potential and rapid growth for the Global Retail Automation Market, fueled by the burgeoning retail sector in countries like China, India, Japan, South Korea, and Southeast Asian nations. The expanding middle-class population, rising disposable incomes, and shifting consumer behaviors towards digital and convenience-driven shopping experiences are driving the demand for retail automation solutions in the region. Moreover, government initiatives aimed at promoting digitalization and technological innovation further propel the adoption of automation technologies across retail establishments, positioning Asia Pacific as a key growth market in the global retail automation landscape.
Market Trends
This report provides an in depth analysis of various factors that impact the dynamics of Global Retail Automation Market. These factors include; Market Drivers, Restraints and Opportunities Analysis.
Drivers, Restraints and Opportunity Analysis
Drivers:
- Enhanced operational efficiency
- Rising labor costs
- Increasing demand for convenience
- Advancements in technology - Advancements in technology play a pivotal role in driving the global retail automation market forward. One significant advancement is the proliferation of artificial intelligence (AI) and machine learning (ML) technologies. These technologies enable retailers to analyze vast amounts of data in real-time, facilitating personalized marketing efforts, predictive inventory management, and enhanced customer service. AI-powered chatbots and virtual assistants also automate customer interactions, improving response times and overall satisfaction.
Another area of technological advancement is the Internet of Things (IoT), which connects physical devices and sensors to the internet, enabling seamless communication and automation in retail operations. IoT devices such as RFID tags and smart shelves help retailers track inventory levels accurately, optimize supply chain management, and create immersive in-store experiences. Additionally, the integration of IoT with AI enhances predictive maintenance, reducing downtime and improving operational efficiency in retail environments.
Advancements in robotics have transformed various aspects of retail, particularly in warehousing and fulfillment centers. Automated guided vehicles (AGVs) and robotic arms streamline order picking, packing, and sorting processes, increasing productivity and reducing labor costs. The deployment of robots for tasks such as inventory counting, shelf stocking, and cleaning further enhances operational efficiency, allowing retailers to focus on delivering exceptional customer experiences. Overall, continuous advancements in technology empower retailers to automate repetitive tasks, optimize processes, and stay competitive in the dynamic retail landscape.
Restraints:
- Initial investment costs
- Integration challenges
- Data privacy concerns
- Resistance to change - Resistance to change poses a significant challenge to the adoption of retail automation solutions. Many retailers, particularly traditional brick-and-mortar stores, may be reluctant to embrace automation due to concerns about disrupting existing workflows, employee resistance, and the perceived complexity of implementing new technologies. Resistance to change often stems from a fear of job displacement among employees who may feel threatened by automation, leading to resistance from frontline staff and management alike.
Resistance to change can also arise from the investment required to implement automation solutions. Retailers may hesitate to allocate resources for technology upgrades, fearing a lack of immediate return on investment or uncertainty about the long-term benefits of automation. Additionally, concerns about cybersecurity and data privacy may contribute to resistance, as retailers may be wary of potential vulnerabilities associated with digital transformation initiatives.
It's essential to address resistance to change proactively by fostering a culture of innovation and providing comprehensive training and support for employees. Retailers can mitigate resistance by clearly communicating the benefits of automation, such as improved efficiency, reduced errors, and enhanced customer experiences. By involving employees in the decision-making process and emphasizing the positive impact of automation on their roles, retailers can build buy-in and overcome resistance, paving the way for successful implementation and adoption of retail automation solutions.
Opportunities:
- Growing adoption of AI and IoT
- Expansion of e-commerce
- Focus on customer experience
- Untapped emerging markets - Untapped emerging markets present significant opportunities for retailers to expand their operations and capitalize on growing consumer demand. These markets, often characterized by rapid urbanization, rising disposable incomes, and a burgeoning middle class, offer immense potential for retailers looking to diversify their customer base and drive revenue growth. With increasing urbanization, consumers in these markets are becoming more tech-savvy and digitally connected, creating opportunities for retailers to leverage technology and innovative solutions to meet evolving consumer preferences.
One key aspect of untapped emerging markets is the growing adoption of e-commerce and mobile shopping platforms. As internet penetration rates rise and smartphone ownership becomes more widespread, consumers in these markets are increasingly turning to online channels for their shopping needs. Retailers can capitalize on this trend by investing in digital infrastructure, developing user-friendly e-commerce platforms, and implementing omni-channel strategies to reach consumers across multiple touchpoints. Additionally, the proliferation of digital payment solutions and the growing acceptance of cashless transactions further fuel the growth of e-commerce in untapped emerging markets.
Untapped emerging markets often present opportunities for retailers to introduce innovative products and services tailored to local preferences and cultural nuances. By conducting market research and understanding the unique needs and preferences of consumers in these markets, retailers can develop targeted marketing strategies and product offerings that resonate with local audiences. From customized product assortments to localized marketing campaigns, retailers can leverage untapped emerging markets to drive brand awareness, foster customer loyalty, and gain a competitive edge in the global retail landscape.
Competitive Landscape Analysis
Key players in Global Retail Automation Market include:
- Datalogic S.p.A
- Diebold Nixdorf, Incorporated
- ECR Software Corporation
- Emarsys eMarketing Systems AG
- First Data Corporation
- Fujitsu Limited
- Honeywell International Inc.
- NCR Corporation
- RapidPricer B.V.
- Posiflex Technology Inc.
In this report, the profile of each market player provides following information:
- Company Overview and Product Portfolio
- Key Developments
- Financial Overview
- Strategies
- Company SWOT Analysis
- Introduction
- Research Objectives and Assumptions
- Research Methodology
- Abbreviations
- Market Definition & Study Scope
- Executive Summary
- Market Snapshot, By Type
- Market Snapshot, By End User
- Market Snapshot, By Region
- Global Retail Automation Market Dynamics
- Drivers, Restraints and Opportunities
- Drivers
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Enhanced operational efficiency
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Rising labor costs
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Increasing demand for convenience
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Advancements in technology
-
- Restraints
-
Initial investment costs
-
Integration challenges
-
Data privacy concerns
-
Resistance to change
-
- Opportunities
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Growing adoption of AI and IoT
-
Expansion of e-commerce
-
Focus on customer experience
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Untapped emerging markets
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- Drivers
- PEST Analysis
- Political Analysis
- Economic Analysis
- Social Analysis
- Technological Analysis
- Porter's Analysis
- Bargaining Power of Suppliers
- Bargaining Power of Buyers
- Threat of Substitutes
- Threat of New Entrants
- Competitive Rivalry
- Drivers, Restraints and Opportunities
- Market Segmentation
- Global Retail Automation Market, By Type, 2020 - 2030 (USD Million)
- Hardware
- Software
- Global Retail Automation Market, By End User, 2020 - 2030 (USD Million)
- Grocery
- General Merchandise
- Hospitality
- Global Retail Automation Market, By Geography, 2020 - 2030 (USD Million)
- North America
- United States
- Canada
- Europe
- Germany
- United Kingdom
- France
- Italy
- Spain
- Nordic
- Benelux
- Rest of Europe
- Asia Pacific
- Japan
- China
- India
- Australia & New Zealand
- South Korea
- ASEAN (Association of South East Asian Countries)
- Rest of Asia Pacific
- Middle East & Africa
- GCC
- Israel
- South Africa
- Rest of Middle East & Africa
- Latin America
- Brazil
- Mexico
- Argentina
- Rest of Latin America
- North America
- Global Retail Automation Market, By Type, 2020 - 2030 (USD Million)
- titive Landscape
- Company Profiles
- Datalogic S.p.A
- Diebold Nixdorf, Incorporated
- ECR Software Corporation
- Emarsys eMarketing Systems AG
- First Data Corporation
- Fujitsu Limited
- Honeywell International Inc.
- NCR Corporation
- RapidPricer B.V.
- Posiflex Technology Inc.
- Company Profiles
- Analyst Views
- Future Outlook of the Market
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