Global Unified Communications as a Service Market Growth, Share, Size, Trends and Forecast (2022 - 2028)

Segmented by Component;

Telephony, Unified Messaging, Conferencing and Collaboration Platforms And Applications.

Segmented by Organization Size;

Large Enterprises and Small and Medium Enterprises (SMEs).

Segmented by Vertical;

BFSI, Telecom and IT, Consumer Goods and Retail, Healthcare, Public Sector and Utilities, Logistics and Transportation and Travel and Hospitality.

Segmented by Geography;

North America, Europe, Asia Pacific, Middle East and Africa and Latin America - Report Timeline (2018 - 2028).
Report ID: Rn653848091 Published Date: May, 2022 Updated Date: June, 2022

Introduction

Global Unified Communications as a Service Market (USD Million), 2018 - 2028

*Graph shown for illustrative purpose only, the final report will have the graph with actual data and data labels
# Global Market (USD Million), 2018 - 2028
2018 64.4
2019 64.8
2020 73.5
2021 74.9
2022 88.9
2023 92.7
2024 109.5
2025 116.3
2026 133.1
2027 149.8
2028 161.7

In the year 2021, the Global Unified Communications as a Service Market was valued at USD xx.x million. The size of this market is expected to increase to USD xx.x million by the year 2028, while growing at a Compounded Annual Growth Rate (CAGR) of x.x%.

  1. Introduction
    1. Research Objectives and Assumptions
    2. Research Methodology
    3. Abbreviations
  2. Market Definition & Study Scope
  3. Executive Summary
    1. Market Snapshot, By Component
    2. Market Snapshot, By Organization Size
    3. Market Snapshot, By Vertical
    4. Market Snapshot, By Region
    5. Market Opportunity Map
  4. Global Unified Communications as a Service Market Dynamics
    1. Drivers, Restraints and Opportunities
      1. Drivers
        1. Increasing Demand for UCaaS From Both the Large Enterprises and SMES
        2. Growing Trends of Mobility and Byod
      2. Restraints
        1. Security Concerns Over Cloud-Based Deployment
      3. Opportunities
        1. Increased Enterprise Mobility and Byod Usage
        2. Potential or Less-Explored Markets
    2. PEST Analysis
      1. Political Analysis
      2. Economic Analysis
      3. Social Analysis
      4. Technological Analysis
    3. Porter's Analysis
      1. Bargaining Power of Suppliers
      2. Bragaining Power of Buyers
      3. Threat of Substitutes
      4. Threat of New Entrants
      5. Industry Rivalry
  5. Market Segmentation
    1. Global Unified Communications as a Service Market, By Component, 2020 - 2030 (USD Million)
      1. Introduction
      2. Market Share Analysis, 2022 and 2028 (%)
      3. Y-o-Y Growth Analysis, 2019 - 2028
      4. Segment Trends
        1. Telephony
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, 2018 - 2028 (USD Million)
        2. Unified Messaging
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, 2018 - 2028 (USD Million)
        3. Conferencing
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, 2018 - 2028 (USD Million)
        4. Collaboration Platforms And Applications
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, 2018 - 2028 (USD Million)
    2. Global Unified Communications as a Service Market, By Organization Size, 2020 - 2030 (USD Million)
      1. Introduction
      2. Market Share Analysis, 2022 and 2028 (%)
      3. Y-o-Y Growth Analysis, 2019 - 2028
      4. Segment Trends
        1. Large Enterprises
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, 2018 - 2028 (USD Million)
        2. Small and Medium Enterprises (SMEs)
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, 2018 - 2028 (USD Million)
    3. Global Unified Communications as a Service Market, By Vertical, 2020 - 2030 (USD Million)
      1. Introduction
      2. Market Share Analysis, 2022 and 2028 (%)
      3. Y-o-Y Growth Analysis, 2019 - 2028
      4. Segment Trends
        1. BFSI
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, 2018 - 2028 (USD Million)
        2. Telecom and IT
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, 2018 - 2028 (USD Million)
        3. Consumer Goods and Retail
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, 2018 - 2028 (USD Million)
        4. Healthcare
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, 2018 - 2028 (USD Million)
        5. Public Sector and Utilities
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, 2018 - 2028 (USD Million)
        6. Logistics and Transportation
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, 2018 - 2028 (USD Million)
        7. Travel and Hospitality
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, 2018 - 2028 (USD Million)
    4. Global Unified Communications as a Service Market, By Geography, 2020 - 2030 (USD Million)
      1. Introduction
      2. Market Share Analysis, 2022 and 2028 (%)
      3. Y-o-Y Growth Analysis, 2019 - 2028
      4. Regional Trends
        1. North America
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
          3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2018 - 2028 (USD Million)
          4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2018 - 2028 (USD Million)
            1. United States
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2018 - 2028 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2018 - 2028 (USD Million)
            2. Canada
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2018 - 2028 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2018 - 2028 (USD Million)
        2. Europe
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
          3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2018 - 2028 (USD Million)
          4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2018 - 2028 (USD Million)
            1. Germany
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2018 - 2028 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2018 - 2028 (USD Million)
            2. United Kingdom
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2018 - 2028 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2018 - 2028 (USD Million)
            3. France
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2018 - 2028 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2018 - 2028 (USD Million)
            4. Italy
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2018 - 2028 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2018 - 2028 (USD Million)
            5. Spain
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2018 - 2028 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2018 - 2028 (USD Million)
            6. Rest of Europe
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2018 - 2028 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2018 - 2028 (USD Million)
        3. Asia Pacific
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
          3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2018 - 2028 (USD Million)
          4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2018 - 2028 (USD Million)
            1. Japan
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2018 - 2028 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2018 - 2028 (USD Million)
            2. China
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2018 - 2028 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2018 - 2028 (USD Million)
            3. India
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2018 - 2028 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2018 - 2028 (USD Million)
            4. Australia & New Zealand
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2018 - 2028 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2018 - 2028 (USD Million)
            5. South Korea
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2018 - 2028 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2018 - 2028 (USD Million)
            6. ASEAN (Association of South East Asian Countries)
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2018 - 2028 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2018 - 2028 (USD Million)
            7. Rest of Asia Pacific
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2018 - 2028 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2018 - 2028 (USD Million)
        4. Middle East & Africa
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
          3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2018 - 2028 (USD Million)
          4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2018 - 2028 (USD Million)
            1. GCC
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2018 - 2028 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2018 - 2028 (USD Million)
            2. Israel
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2018 - 2028 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2018 - 2028 (USD Million)
            3. South Africa
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2018 - 2028 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2018 - 2028 (USD Million)
            4. Rest of Middle East & Africa
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2018 - 2028 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2018 - 2028 (USD Million)
        5. Latin America
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
          3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2018 - 2028 (USD Million)
          4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2018 - 2028 (USD Million)
            1. Brazil
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2018 - 2028 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2018 - 2028 (USD Million)
            2. Mexico
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2018 - 2028 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2018 - 2028 (USD Million)
            3. Argentina
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2018 - 2028 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2018 - 2028 (USD Million)
            4. Rest of Latin America
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2018 - 2028 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2018 - 2028 (USD Million)
  6. Competitive Landscape
    1. Heat Map Analysis
    2. Company Profiles
      1. RingCentral
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      2. BT
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      3. Verizon
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      4. Orange S.A.
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      5. 8x8
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      6. Cisco
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      7. Google
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      8. Microsoft
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      9. LogMeIn Inc.
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      10. Mitel
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      11. DialPad
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      12. Fuze
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      13. StarBlue
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      14. Windstream
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      15. Alcatel-Lucent Enterprise (ALE)
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      16. NTT Communications
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      17. Vonage
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      18. Intrado Corporation (Formerly West)
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      19. Masergy
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      20. Revation Systems
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
  7. Analyst Views
  8. Future Outlook of the Market

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