Global Service Delivery Automation Market Growth, Share, Size, Trends and Forecast (2021 - 2027)

Segmented by Type;

IT Process Automation and Business Process Automation.

Segmented by Organization Size;

Large Enterprises and SMES.

Segmented by Vertical;

BFSI, IT, Telecommunication & Media, Travel, Hospitality & Transportation, Retail & Consumer Goods, Healthcare & Pharmaceuticals, Manufacturing & Logistics and Others.

Segmented by Geography;

North America, Europe, Asia Pacific, Middle East and Africa and Latin America - Report Timeline (2017 - 2027).
Report ID: Rn979928963 Published Date: December, 2021 Updated Date: January, 2022

Introduction

Global Service Delivery Automation Market (USD Million), 2017 - 2027

*Graph shown for illustrative purpose only, the final report will have the graph with actual data and data labels
# Global Market (USD Million), 2017 - 2027
2017 63.0
2018 67.1
2019 74.0
2020 78.4
2021 89.3
2022 97.1
2023 108.4
2024 128.3
2025 135.8
2026 145.6
2027 145.7

In the year 2020, the Global Service Delivery Automation Market was valued at USD xx.x million. The size of this market is expected to increase to USD xx.x million by the year 2027, while growing at a Compounded Annual Growth Rate (CAGR) of x.x%.

  1. Introduction
    1. Research Objectives and Assumptions
    2. Research Methodology
    3. Abbreviations
  2. Market Definition & Study Scope
  3. Executive Summary
    1. Market Snapshot, By Type
    2. Market Snapshot, By Organization Size
    3. Market Snapshot, By Vertical
    4. Market Snapshot, By Region
    5. Market Opportunity Map
  4. Global Service Delivery Automation Market Dynamics
    1. Drivers, Restraints and Opportunities
      1. Drivers
        1. Need to Go Agile for Faster Time-To-Service
        2. Need to Replace Or Compliment Manpower With Automation to Deliver Quality Services
      2. Restraints
        1. Lack of Awareness
      3. Opportunities
        1. Integration With New Technologies
        2. Understanding the Automation Needs of Organizations
    2. PEST Analysis
      1. Political Analysis
      2. Economic Analysis
      3. Social Analysis
      4. Technological Analysis
    3. Porter's Analysis
      1. Bargaining Power of Suppliers
      2. Bragaining Power of Buyers
      3. Threat of Substitutes
      4. Threat of New Entrants
      5. Industry Rivalry
  5. Market Segmentation
    1. Global Service Delivery Automation Market, By Type, 2019 - 2029 (USD Million)
      1. Introduction
      2. Market Share Analysis, 2021 and 2027 (%)
      3. Y-o-Y Growth Analysis, 2018 - 2027
      4. Segment Trends
        1. IT Process Automation
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, 2017 - 2027 (USD Million)
        2. Business Process Automation
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, 2017 - 2027 (USD Million)
    2. Global Service Delivery Automation Market, By Organization Size, 2019 - 2029 (USD Million)
      1. Introduction
      2. Market Share Analysis, 2021 and 2027 (%)
      3. Y-o-Y Growth Analysis, 2018 - 2027
      4. Segment Trends
        1. Large Enterprises
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, 2017 - 2027 (USD Million)
        2. SMES
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, 2017 - 2027 (USD Million)
    3. Global Service Delivery Automation Market, By Vertical, 2019 - 2029 (USD Million)
      1. Introduction
      2. Market Share Analysis, 2021 and 2027 (%)
      3. Y-o-Y Growth Analysis, 2018 - 2027
      4. Segment Trends
        1. BFSI
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, 2017 - 2027 (USD Million)
        2. IT, Telecommunication & Media
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, 2017 - 2027 (USD Million)
        3. Travel, Hospitality & Transportation
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, 2017 - 2027 (USD Million)
        4. Retail & Consumer Goods
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, 2017 - 2027 (USD Million)
        5. Healthcare & Pharmaceuticals
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, 2017 - 2027 (USD Million)
        6. Manufacturing & Logistics
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, 2017 - 2027 (USD Million)
        7. Others
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, 2017 - 2027 (USD Million)
    4. Global Service Delivery Automation Market, By Geography, 2019 - 2029 (USD Million)
      1. Introduction
      2. Market Share Analysis, 2021 and 2027 (%)
      3. Y-o-Y Growth Analysis, 2018 - 2027
      4. Regional Trends
        1. North America
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, By Type, 2017 - 2027 (USD Million)
          3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2017 - 2027 (USD Million)
          4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2017 - 2027 (USD Million)
            1. United States
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Type, 2017 - 2027 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2017 - 2027 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2017 - 2027 (USD Million)
            2. Canada
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Type, 2017 - 2027 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2017 - 2027 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2017 - 2027 (USD Million)
        2. Europe
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, By Type, 2017 - 2027 (USD Million)
          3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2017 - 2027 (USD Million)
          4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2017 - 2027 (USD Million)
            1. Germany
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Type, 2017 - 2027 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2017 - 2027 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2017 - 2027 (USD Million)
            2. United Kingdom
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Type, 2017 - 2027 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2017 - 2027 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2017 - 2027 (USD Million)
            3. France
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Type, 2017 - 2027 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2017 - 2027 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2017 - 2027 (USD Million)
            4. Italy
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Type, 2017 - 2027 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2017 - 2027 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2017 - 2027 (USD Million)
            5. Spain
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Type, 2017 - 2027 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2017 - 2027 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2017 - 2027 (USD Million)
            6. Rest of Europe
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Type, 2017 - 2027 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2017 - 2027 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2017 - 2027 (USD Million)
        3. Asia Pacific
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, By Type, 2017 - 2027 (USD Million)
          3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2017 - 2027 (USD Million)
          4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2017 - 2027 (USD Million)
            1. Japan
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Type, 2017 - 2027 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2017 - 2027 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2017 - 2027 (USD Million)
            2. China
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Type, 2017 - 2027 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2017 - 2027 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2017 - 2027 (USD Million)
            3. India
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Type, 2017 - 2027 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2017 - 2027 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2017 - 2027 (USD Million)
            4. Australia & New Zealand
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Type, 2017 - 2027 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2017 - 2027 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2017 - 2027 (USD Million)
            5. South Korea
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Type, 2017 - 2027 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2017 - 2027 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2017 - 2027 (USD Million)
            6. ASEAN (Association of South East Asian Countries)
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Type, 2017 - 2027 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2017 - 2027 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2017 - 2027 (USD Million)
            7. Rest of Asia Pacific
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Type, 2017 - 2027 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2017 - 2027 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2017 - 2027 (USD Million)
        4. Middle East & Africa
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, By Type, 2017 - 2027 (USD Million)
          3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2017 - 2027 (USD Million)
          4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2017 - 2027 (USD Million)
            1. GCC
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Type, 2017 - 2027 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2017 - 2027 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2017 - 2027 (USD Million)
            2. Israel
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Type, 2017 - 2027 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2017 - 2027 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2017 - 2027 (USD Million)
            3. South Africa
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Type, 2017 - 2027 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2017 - 2027 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2017 - 2027 (USD Million)
            4. Rest of Middle East & Africa
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Type, 2017 - 2027 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2017 - 2027 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2017 - 2027 (USD Million)
        5. Latin America
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, By Type, 2017 - 2027 (USD Million)
          3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2017 - 2027 (USD Million)
          4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2017 - 2027 (USD Million)
            1. Brazil
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Type, 2017 - 2027 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2017 - 2027 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2017 - 2027 (USD Million)
            2. Mexico
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Type, 2017 - 2027 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2017 - 2027 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2017 - 2027 (USD Million)
            3. Argentina
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Type, 2017 - 2027 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2017 - 2027 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2017 - 2027 (USD Million)
            4. Rest of Latin America
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Type, 2017 - 2027 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Organization Size, 2017 - 2027 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Vertical, 2017 - 2027 (USD Million)
  6. Competitive Landscape
    1. Heat Map Analysis
    2. Company Profiles
      1. IBM
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      2. Uipath SRL
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      3. Ipsoft
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      4. Blue Prism
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      5. Xerox Corporation
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      6. Nice Systems Ltd.
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      7. Celaton Limited
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      8. Openspan Inc.
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      9. Automation Anywhere Inc.
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      10. Arago Us, Inc.
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      11. Genfour Ltd.
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      12. Exilant Technologies Private Limited
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      13. Softomotive Solutions Ltd. (Winautomation)
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      14. Sutherland Global Services
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
  7. Analyst Views
  8. Future Outlook of the Market

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