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Global BPO Market Growth, Share, Size, Trends and Forecast (2022 - 2028)

Segmented by Service;

CRM BPO, HR Outsourcing, Finance And Accounting Outsourcing and Procurement Outsourcing.

Segmented by Products;

HR , Payroll Outsourcing and RPO.

Segmented by Geography;

North America, Europe, Asia Pacific, Middle East and Africa and Latin America - Report Timeline (2018 - 2028).
Report ID: Rn111050426 Published Date: October, 2022 Updated Date: November, 2022

Introduction

Global BPO Market (USD Million), 2018 - 2028

*Graph shown for illustrative purpose only, the final report will have the graph with actual data and data labels
# Global Market (USD Million), 2018 - 2028
2018 91.2
2019 101.1
2020 120.7
2021 130.6
2022 152.8
2023 180.8
2024 192.9
2025 203.5
2026 231.7
2027 277.1
2028 324.0

In the year 2021, the Global BPO Market was valued at USD 245,985.60 million. The size of this market is expected to increase to USD 455,478.78 million by the year 2028, while growing at a Compounded Annual Growth Rate (CAGR) of 9.2%.

  1. Introduction
    1. Research Objectives and Assumptions
    2. Research Methodology
    3. Abbreviations
  2. Market Definition & Study Scope
  3. Executive Summary
    1. Market Snapshot, By Service
    2. Market Snapshot, By Products
    3. Market Snapshot, By Region
    4. Market Opportunity Map
  4. Global BPO Market Dynamics
    1. Drivers, Restraints and Opportunities
      1. Drivers
      2. Restraints
      3. Opportunities
    2. PEST Analysis
      1. Political Analysis
      2. Economic Analysis
      3. Social Analysis
      4. Technological Analysis
    3. Porter's Analysis
      1. Bargaining Power of Suppliers
      2. Bragaining Power of Buyers
      3. Threat of Substitutes
      4. Threat of New Entrants
      5. Industry Rivalry
  5. Market Segmentation
    1. Global BPO Market, By Service, 2020 - 2030 (USD Million)
      1. Introduction
      2. Market Share Analysis, 2022 and 2028 (%)
      3. Y-o-Y Growth Analysis, 2019 - 2028
      4. Segment Trends
        1. CRM BPO
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, 2018 - 2028 (USD Million)
        2. HR Outsourcing
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, 2018 - 2028 (USD Million)
        3. Finance And Accounting Outsourcing
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, 2018 - 2028 (USD Million)
        4. Procurement Outsourcing
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, 2018 - 2028 (USD Million)
    2. Global BPO Market, By Products, 2020 - 2030 (USD Million)
      1. Introduction
      2. Market Share Analysis, 2022 and 2028 (%)
      3. Y-o-Y Growth Analysis, 2019 - 2028
      4. Segment Trends
        1. HR
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, 2018 - 2028 (USD Million)
        2. Payroll Outsourcing
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, 2018 - 2028 (USD Million)
        3. RPO
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, 2018 - 2028 (USD Million)
    3. Global BPO Market, By Geography, 2020 - 2030 (USD Million)
      1. Introduction
      2. Market Share Analysis, 2022 and 2028 (%)
      3. Y-o-Y Growth Analysis, 2019 - 2028
      4. Regional Trends
        1. North America
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, By Service, 2018 - 2028 (USD Million)
          3. Market Size and Forecast, and Y-o-Y Growth, By Products, 2018 - 2028 (USD Million)
            1. United States
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Service, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Products, 2018 - 2028 (USD Million)
            2. Canada
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Service, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Products, 2018 - 2028 (USD Million)
        2. Europe
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, By Service, 2018 - 2028 (USD Million)
          3. Market Size and Forecast, and Y-o-Y Growth, By Products, 2018 - 2028 (USD Million)
            1. Germany
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Service, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Products, 2018 - 2028 (USD Million)
            2. United Kingdom
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Service, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Products, 2018 - 2028 (USD Million)
            3. France
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Service, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Products, 2018 - 2028 (USD Million)
            4. Italy
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Service, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Products, 2018 - 2028 (USD Million)
            5. Spain
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Service, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Products, 2018 - 2028 (USD Million)
            6. Rest of Europe
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Service, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Products, 2018 - 2028 (USD Million)
        3. Asia Pacific
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, By Service, 2018 - 2028 (USD Million)
          3. Market Size and Forecast, and Y-o-Y Growth, By Products, 2018 - 2028 (USD Million)
            1. Japan
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Service, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Products, 2018 - 2028 (USD Million)
            2. China
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Service, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Products, 2018 - 2028 (USD Million)
            3. India
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Service, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Products, 2018 - 2028 (USD Million)
            4. Australia & New Zealand
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Service, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Products, 2018 - 2028 (USD Million)
            5. South Korea
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Service, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Products, 2018 - 2028 (USD Million)
            6. ASEAN (Association of South East Asian Countries)
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Service, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Products, 2018 - 2028 (USD Million)
            7. Rest of Asia Pacific
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Service, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Products, 2018 - 2028 (USD Million)
        4. Middle East & Africa
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, By Service, 2018 - 2028 (USD Million)
          3. Market Size and Forecast, and Y-o-Y Growth, By Products, 2018 - 2028 (USD Million)
            1. GCC
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Service, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Products, 2018 - 2028 (USD Million)
            2. Israel
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Service, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Products, 2018 - 2028 (USD Million)
            3. South Africa
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Service, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Products, 2018 - 2028 (USD Million)
            4. Rest of Middle East & Africa
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Service, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Products, 2018 - 2028 (USD Million)
        5. Latin America
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, By Service, 2018 - 2028 (USD Million)
          3. Market Size and Forecast, and Y-o-Y Growth, By Products, 2018 - 2028 (USD Million)
            1. Brazil
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Service, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Products, 2018 - 2028 (USD Million)
            2. Mexico
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Service, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Products, 2018 - 2028 (USD Million)
            3. Argentina
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Service, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Products, 2018 - 2028 (USD Million)
            4. Rest of Latin America
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Service, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Products, 2018 - 2028 (USD Million)
  6. Competitive Landscape
    1. Heat Map Analysis
    2. Company Profiles
      1. Accenture
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      2. Capgemini
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      3. IBM
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      4. Serco Global Services
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      5. TCS
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      6. Unisys
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      7. Wipro
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
  7. Analyst Views
  8. Future Outlook of the Market

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