Global Telecom Expense Management Market Growth, Share, Size, Trends and Forecast (2025 - 2031)

By Solution;

Sourcing Management, Reporting & Business Management, Dispute Management, Usage Management, Invoice Management, Ordering and Provisioning Management, and Others.

By Service Delivery Mode;

Hosted, Licensed Software & Managed Services, and Complete Outsourcing.

By Enterprise;

Small and Medium Businesses (SMBS) and Enterprises.

By Vertical;

Banking, Financial Services, and Insurance (BFSI), Consumer Goods and Retail, Healthcare, Manufacturing, IT and Telecom, Media and Entertainment, Transportation and Logistics, and Others.

By Geography;

North America, Europe, Asia Pacific, Middle East and Africa and Latin America - Report Timeline (2021 - 2031).
Report ID: Rn118567747 Published Date: January, 2025 Updated Date: February, 2025

Introduction

Global Telecom Expense Management Market (USD Million), 2021 - 2031

In the year 2024, the Global Telecom Expense Management Market was valued at USD 4,230.40 million. The size of this market is expected to increase to USD 8,563.81 million by the year 2031, while growing at a Compounded Annual Growth Rate (CAGR) of 10.6%.

The Global Telecom Expense Management (TEM) market is witnessing substantial growth fueled by the increasing complexity of telecom services and the growing need for cost optimization among enterprises. Telecom Expense Management encompasses the processes and tools used by organizations to manage their telecommunications expenses, including voice, data, and wireless services. With the proliferation of mobile devices, IoT (Internet of Things) connections, and cloud-based services, the demand for effective TEM solutions has surged, driving the market forward.

Enterprises across various industries are facing mounting pressure to streamline their telecom expenses and improve operational efficiency. The rise in remote work arrangements and the adoption of digital transformation initiatives have further accentuated the need for robust TEM solutions. As companies strive to manage sprawling telecom infrastructures and navigate through diverse service contracts, TEM solutions offer comprehensive visibility and control over telecom spending, helping organizations optimize costs and enhance productivity.

The evolution of technologies such as AI (Artificial Intelligence) and machine learning has revolutionized the TEM landscape, enabling advanced analytics and automation capabilities. These technologies empower organizations to gain actionable insights from telecom data, identify cost-saving opportunities, and automate routine tasks such as invoice processing and contract management. As a result, the Global Telecom Expense Management market is poised for continuous expansion, driven by the ongoing digital transformation trends and the imperative for businesses to effectively manage their telecom expenses in an increasingly connected world.

  1. Introduction
    1. Research Objectives and Assumptions
    2. Research Methodology
    3. Abbreviations
  2. Market Definition & Study Scope
  3. Executive Summary
    1. Market Snapshot, By Solution
    2. Market Snapshot, By Service Delivery Mode
    3. Market Snapshot, By Enterprise
    4. Market Snapshot, By Vertical
    5. Market Snapshot, By Region
  4. Global Telecom Expense Management Market Dynamics
    1. Drivers, Restraints and Opportunities
      1. Drivers
        1. Cost Optimization
        2. Operational Efficiency
        3. Regulatory Compliance
        4. Increasing Telecommunications Complexity
      2. Restraints
        1. Cost optimization
        2. Operational efficiency
        3. Regulatory compliance
        4. Digital transformation
      3. Opportunities
        1. Cost optimization
        2. Operational efficiency
        3. Regulatory compliance
        4. Digital transformation
      4. PEST Analysis
        1. Political Analysis
        2. Economic Analysis
        3. Social Analysis
        4. Technological Analysis
      5. Porter's Analysis
        1. Bargaining Power of Suppliers
        2. Bragaining Power of Buyers
        3. Threat of Substitutes
        4. Threat of New Entrants
        5. Competitive Rivalry
  5. Market Segmentation
    1. Global Telecom Expense Management Market, By Solution, 2023 - 2033 (USD Million)
      1. Sourcing Management
      2. Reporting and Business Management
      3. Dispute Management
      4. Usage Management
      5. Invoice Management
      6. Ordering and Provisioning Management
      7. Others
    2. Global Telecom Expense Management Market, By Service Delivery Mode, 2023 - 2033 (USD Million)
      1. Hosted
      2. Licensed Software
      3. Managed Services and Complete Outsourcing
    3. Global Telecom Expense Management Market, By Enterprise, 2023 - 2033 (USD Million)
      1. Small and Medium Businesses (SMBS)
      2. Enterprises
    4. Global Telecom Expense Management Market, By Vertical, 2023 - 2033 (USD Million)
      1. Banking, Financial Services, and Insurance (BFSI)
      2. Consumer Goods and Retail
      3. Healthcare
      4. Manufacturing
      5. IT and Telecom
      6. Media and Entertainment
      7. Transportation and Logistics
      8. Others
    5. Global Telecom Expense Management Market, By Geography, 2023 - 2033 (USD Million)
      1. North America
        1. United States
        2. Canada
      2. Europe
        1. Germany
        2. United Kingdom
        3. France
        4. Italy
        5. Spain
        6. Nordic
        7. Benelux
        8. Rest of Europe
      3. Asia Pacific
        1. Japan
        2. China
        3. India
        4. Australia & New Zealand
        5. South Korea ASEAN (Association of South East Asian Countries)
        6. Rest of Asia Pacific
      4. Middle East & Africa
        1. GCC
        2. Israel
        3. South Africa
        4. Rest of Middle East & Africa
      5. Latin America
        1. Brazil
        2. Mexico
        3. Argentina
        4. Rest of Latin America
  6. Competitive Landscape
    1. Company Profiles
      1. Vodafone Global Enterprise
      2. Dimension Data
      3. IBM, MDSL
      4. Tangoe
      5. Accenture
      6. CGI
      7. CSC
      8. Econocom
      9. Valicom
      10. Anatole
  7. Analyst Views
  8. Future Outlook of the Market