Global E-commerce Software and Services Spending Market Growth, Share, Size, Trends and Forecast (2025 - 2031)

By Category;

Software and IT Services.

By Deployment Mode;

Cloud-based, and On-Premises.

By Model;

Business to Business (B2B), and Business to Consumer (B2C)

By End-User Industry;

Beauty And Personal Care, Retail, Manufacturing, Consumer Electronics, Fashion And Apparel, Food And Beverages, and Healthcare.

By Geography;

North America, Europe, Asia Pacific, Middle East and Africa and Latin America - Report Timeline (2021 - 2031).
Report ID: Rn591010040 Published Date: January, 2025 Updated Date: February, 2025

Introduction

Global E-commerce Software and Services Spending Market (USD Million), 2021 - 2031

In the year 2024, the Global E-commerce Software and Services Spending Market was valued at USD 25459.92 million. The size of this market is expected to increase to USD 59897.14 million by the year 2031, while growing at a Compounded Annual Growth Rate (CAGR) of 13.0%.

The global e-commerce software market growth in recent years driven by the rapid expansion of online retailing and the increasing preference for digital shopping experiences among consumers. E-commerce software provides the backbone for online stores, offering functionalities such as product management, order processing, payment gateways, and customer service. This market is being propelled by technological advancements, increasing internet penetration, and the growing use of smartphones and other digital devices for shopping. As businesses strive to meet the evolving demands of consumers, the adoption of sophisticated e-commerce software solutions is becoming essential.

One of the primary drivers of the global e-commerce software market is the surge in online shopping, which has been further accelerated by the COVID-19 pandemic. The pandemic forced many brick-and-mortar stores to close temporarily, leading consumers to shift their purchasing habits towards online platforms. This shift has created a substantial demand for e-commerce software that can handle high traffic volumes, provide seamless shopping experiences, and ensure secure transactions. Additionally, the convenience and variety offered by online shopping have made it a preferred choice for many, contributing to the sustained growth of the e-commerce software market.

Geographically, the e-commerce software market is experiencing robust growth across various regions. North America and Europe have been leading markets due to their advanced technological infrastructure and high internet penetration rates. However, the Asia-Pacific region is emerging as a lucrative market, driven by rapid urbanization, increasing disposable incomes, and a growing middle class with a penchant for online shopping. Countries like China and India are at the forefront of this growth, with significant investments in digital infrastructure and a booming e-commerce industry. As more businesses and consumers embrace online shopping, the demand for sophisticated e-commerce software solutions is expected to continue its upward trajectory globally.

  1. Introduction
    1. Research Objectives and Assumptions
    2. Research Methodology
    3. Abbreviations
  2. Market Definition & Study Scope
  3. Executive Summary
    1. Market Snapshot, By Category
    2. Market Snapshot, By Deployment Mode
    3. Market Snapshot, By Model
    4. Market Snapshot, By End-User Industry
    5. Market Snapshot, By Region
  4. Global E-commerce Software and Services Spending Market Dynamics
    1. Drivers, Restraints and Opportunities
      1. Drivers
        1. Increasing Online Shopping Trends
        2. Technological Advancements
      2. Restraints
        1. Security Concerns
        2. High Initial Investment and Integration Complexity
      3. Opportunities
        1. Expansion in Emerging Markets
        2. Omnichannel Retailing
    2. PEST Analysis
      1. Political Analysis
      2. Economic Analysis
      3. Social Analysis
      4. Technological Analysis
    3. Porter's Analysis
      1. Bargaining Power of Suppliers
      2. Bargaining Power of Buyers
      3. Threat of Substitutes
      4. Threat of New Entrants
      5. Competitive Rivalry
  5. Market Segmentation
    1. Global E-commerce Software and Services Spending Market, By Category, 2021 - 2031 (USD Million)
      1. Software
      2. IT Services
    2. Global E-commerce Software and Services Spending Market, By Deployment Mode, 2021 - 2031 (USD Million)
      1. Cloud-based
      2. On-Premises
    3. Global E-commerce Software and Services Spending Market, By Model, 2021 - 2031 (USD Million)
      1. Business to Business (B2B)
      2. Business to Consumer (B2C)
    4. Global E-commerce Software and Services Spending Market, By End-User Industry, 2021 - 2031 (USD Million)
      1. Beauty And Personal Care
      2. Retail
      3. Manufacturing
      4. Consumer Electronics
      5. Fashion And Apparel
      6. Food And Beverages
      7. Healthcare
    5. Global E-commerce Software and Services Spending Market, By Geography, 2021 - 2031 (USD Million)
      1. North America
        1. United States
        2. Canada
      2. Europe
        1. Germany
        2. United Kingdom
        3. France
        4. Italy
        5. Spain
        6. Nordic
        7. Benelux
        8. Rest of Europe
      3. Asia Pacific
        1. Japan
        2. China
        3. India
        4. Australia & New Zealand
        5. South Korea
        6. ASEAN (Association of South East Asian Countries)
        7. Rest of Asia Pacific
      4. Middle East & Africa
        1. GCC
        2. Israel
        3. South Africa
        4. Rest of Middle East & Africa
      5. Latin America
        1. Brazil
        2. Mexico
        3. Argentina
        4. Rest of Latin America
  6. Competitive Landscape
    1. Company Profiles
      1. Accenture
      2. Deloitte Touche Tohmatsu Ltd.
      3. Demandware
      4. eBay Enterprise
      5. IBM
      6. Oracle
      7. SAP
      8. TCS
  7. Analyst Views
  8. Future Outlook of the Market