Global Conversational AI Market Growth, Share, Size, Trends and Forecast (2022 - 2028)

Segmented by Component;

Platform and Services - Training and Consulting, System Integration and Testing and Support and Maintenance.

Segmented by Type;

IVA and Chatbots.

Segmented by Deployment Model;

On-Premises and Cloud.

Segmented by Technology;

ML and Deep Learning, NLP and ASR.

Segmented by Geography;

North America, Europe, Asia Pacific, Middle East and Africa and Latin America - Report Timeline (2018 - 2028).
Report ID: Rn765697434 Published Date: July, 2022 Updated Date: August, 2022

Introduction

Global Conversational AI Market (USD Million), 2018 - 2028

*Graph shown for illustrative purpose only, the final report will have the graph with actual data and data labels
# Global Market (USD Million), 2018 - 2028
2018 57.8
2019 59.7
2020 71.4
2021 80.4
2022 81.1
2023 96.9
2024 98.9
2025 110.8
2026 132.8
2027 149.3
2028 178.9

In the year 2021, the Global Conversational AI Market was valued at USD xx.x million. The size of this market is expected to increase to USD xx.x million by the year 2028, while growing at a Compounded Annual Growth Rate (CAGR) of x.x%.

  1. Introduction
    1. Research Objectives and Assumptions
    2. Research Methodology
    3. Abbreviations
  2. Market Definition & Study Scope
  3. Executive Summary
    1. Market Snapshot, By Component
    2. Market Snapshot, By Type
    3. Market Snapshot, By Deployment Model
    4. Market Snapshot, By Technology
    5. Market Snapshot, By Region
    6. Market Opportunity Map
  4. Global Conversational AI Market Dynamics
    1. Drivers, Restraints and Opportunities
      1. Drivers
        1. Increasing demand for AI-powered customer support services
        2. Omnichannel deployment and reduced chatbot development cost
        3. Rising demand for AI-based chatbots to stay connected and informed during the COVID-19 pandemic
      2. Restraints
        1. Lack of awareness about conversational AI solutions
      3. Opportunities
        1. Rise in customer engagement through social media platforms
        2. Integration of advanced AI capabilities to add value to existing conversational AI offerings
    2. PEST Analysis
      1. Political Analysis
      2. Economic Analysis
      3. Social Analysis
      4. Technological Analysis
    3. Porter's Analysis
      1. Bargaining Power of Suppliers
      2. Bragaining Power of Buyers
      3. Threat of Substitutes
      4. Threat of New Entrants
      5. Industry Rivalry
  5. Market Segmentation
    1. Global Conversational AI Market, By Component, 2020 - 2030 (USD Million)
      1. Introduction
      2. Market Share Analysis, 2022 and 2028 (%)
      3. Y-o-Y Growth Analysis, 2019 - 2028
      4. Segment Trends
        1. Platform
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, 2018 - 2028 (USD Million)
        2. Services
          1. Introduction
          2. Market Share Analysis, 2022 and 2028 (%)
          3. Y-o-Y Growth Analysis, 2019 - 2028
          4. Segment Trends
            1. Training and Consulting
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, 2018 - 2028 (USD Million)
            2. System Integration and Testing
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, 2018 - 2028 (USD Million)
            3. Support and Maintenance
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, 2018 - 2028 (USD Million)
    2. Global Conversational AI Market, By Type, 2020 - 2030 (USD Million)
      1. Introduction
      2. Market Share Analysis, 2022 and 2028 (%)
      3. Y-o-Y Growth Analysis, 2019 - 2028
      4. Segment Trends
        1. IVA
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, 2018 - 2028 (USD Million)
        2. Chatbots
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, 2018 - 2028 (USD Million)
    3. Global Conversational AI Market, By Deployment Model, 2020 - 2030 (USD Million)
      1. Introduction
      2. Market Share Analysis, 2022 and 2028 (%)
      3. Y-o-Y Growth Analysis, 2019 - 2028
      4. Segment Trends
        1. On-Premises
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, 2018 - 2028 (USD Million)
        2. Cloud
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, 2018 - 2028 (USD Million)
    4. Global Conversational AI Market, By Technology, 2020 - 2030 (USD Million)
      1. Introduction
      2. Market Share Analysis, 2022 and 2028 (%)
      3. Y-o-Y Growth Analysis, 2019 - 2028
      4. Segment Trends
        1. ML and Deep Learning
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, 2018 - 2028 (USD Million)
        2. NLP
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, 2018 - 2028 (USD Million)
        3. ASR
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, 2018 - 2028 (USD Million)
    5. Global Conversational AI Market, By Geography, 2020 - 2030 (USD Million)
      1. Introduction
      2. Market Share Analysis, 2022 and 2028 (%)
      3. Y-o-Y Growth Analysis, 2019 - 2028
      4. Regional Trends
        1. North America
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
          3. Market Size and Forecast, and Y-o-Y Growth, By Type, 2018 - 2028 (USD Million)
          4. Market Size and Forecast, and Y-o-Y Growth, By Deployment Model, 2018 - 2028 (USD Million)
          5. Market Size and Forecast, and Y-o-Y Growth, By Technology, 2018 - 2028 (USD Million)
            1. United States
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Type, 2018 - 2028 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Deployment Model, 2018 - 2028 (USD Million)
              5. Market Size and Forecast, and Y-o-Y Growth, By Technology, 2018 - 2028 (USD Million)
            2. Canada
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Type, 2018 - 2028 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Deployment Model, 2018 - 2028 (USD Million)
              5. Market Size and Forecast, and Y-o-Y Growth, By Technology, 2018 - 2028 (USD Million)
        2. Europe
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
          3. Market Size and Forecast, and Y-o-Y Growth, By Type, 2018 - 2028 (USD Million)
          4. Market Size and Forecast, and Y-o-Y Growth, By Deployment Model, 2018 - 2028 (USD Million)
          5. Market Size and Forecast, and Y-o-Y Growth, By Technology, 2018 - 2028 (USD Million)
            1. Germany
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Type, 2018 - 2028 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Deployment Model, 2018 - 2028 (USD Million)
              5. Market Size and Forecast, and Y-o-Y Growth, By Technology, 2018 - 2028 (USD Million)
            2. United Kingdom
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Type, 2018 - 2028 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Deployment Model, 2018 - 2028 (USD Million)
              5. Market Size and Forecast, and Y-o-Y Growth, By Technology, 2018 - 2028 (USD Million)
            3. France
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Type, 2018 - 2028 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Deployment Model, 2018 - 2028 (USD Million)
              5. Market Size and Forecast, and Y-o-Y Growth, By Technology, 2018 - 2028 (USD Million)
            4. Italy
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Type, 2018 - 2028 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Deployment Model, 2018 - 2028 (USD Million)
              5. Market Size and Forecast, and Y-o-Y Growth, By Technology, 2018 - 2028 (USD Million)
            5. Spain
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Type, 2018 - 2028 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Deployment Model, 2018 - 2028 (USD Million)
              5. Market Size and Forecast, and Y-o-Y Growth, By Technology, 2018 - 2028 (USD Million)
            6. Rest of Europe
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Type, 2018 - 2028 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Deployment Model, 2018 - 2028 (USD Million)
              5. Market Size and Forecast, and Y-o-Y Growth, By Technology, 2018 - 2028 (USD Million)
        3. Asia Pacific
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
          3. Market Size and Forecast, and Y-o-Y Growth, By Type, 2018 - 2028 (USD Million)
          4. Market Size and Forecast, and Y-o-Y Growth, By Deployment Model, 2018 - 2028 (USD Million)
          5. Market Size and Forecast, and Y-o-Y Growth, By Technology, 2018 - 2028 (USD Million)
            1. Japan
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Type, 2018 - 2028 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Deployment Model, 2018 - 2028 (USD Million)
              5. Market Size and Forecast, and Y-o-Y Growth, By Technology, 2018 - 2028 (USD Million)
            2. China
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Type, 2018 - 2028 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Deployment Model, 2018 - 2028 (USD Million)
              5. Market Size and Forecast, and Y-o-Y Growth, By Technology, 2018 - 2028 (USD Million)
            3. India
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Type, 2018 - 2028 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Deployment Model, 2018 - 2028 (USD Million)
              5. Market Size and Forecast, and Y-o-Y Growth, By Technology, 2018 - 2028 (USD Million)
            4. Australia & New Zealand
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Type, 2018 - 2028 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Deployment Model, 2018 - 2028 (USD Million)
              5. Market Size and Forecast, and Y-o-Y Growth, By Technology, 2018 - 2028 (USD Million)
            5. South Korea
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Type, 2018 - 2028 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Deployment Model, 2018 - 2028 (USD Million)
              5. Market Size and Forecast, and Y-o-Y Growth, By Technology, 2018 - 2028 (USD Million)
            6. ASEAN (Association of South East Asian Countries)
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Type, 2018 - 2028 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Deployment Model, 2018 - 2028 (USD Million)
              5. Market Size and Forecast, and Y-o-Y Growth, By Technology, 2018 - 2028 (USD Million)
            7. Rest of Asia Pacific
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Type, 2018 - 2028 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Deployment Model, 2018 - 2028 (USD Million)
              5. Market Size and Forecast, and Y-o-Y Growth, By Technology, 2018 - 2028 (USD Million)
        4. Middle East & Africa
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
          3. Market Size and Forecast, and Y-o-Y Growth, By Type, 2018 - 2028 (USD Million)
          4. Market Size and Forecast, and Y-o-Y Growth, By Deployment Model, 2018 - 2028 (USD Million)
          5. Market Size and Forecast, and Y-o-Y Growth, By Technology, 2018 - 2028 (USD Million)
            1. GCC
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Type, 2018 - 2028 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Deployment Model, 2018 - 2028 (USD Million)
              5. Market Size and Forecast, and Y-o-Y Growth, By Technology, 2018 - 2028 (USD Million)
            2. Israel
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Type, 2018 - 2028 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Deployment Model, 2018 - 2028 (USD Million)
              5. Market Size and Forecast, and Y-o-Y Growth, By Technology, 2018 - 2028 (USD Million)
            3. South Africa
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Type, 2018 - 2028 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Deployment Model, 2018 - 2028 (USD Million)
              5. Market Size and Forecast, and Y-o-Y Growth, By Technology, 2018 - 2028 (USD Million)
            4. Rest of Middle East & Africa
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Type, 2018 - 2028 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Deployment Model, 2018 - 2028 (USD Million)
              5. Market Size and Forecast, and Y-o-Y Growth, By Technology, 2018 - 2028 (USD Million)
        5. Latin America
          1. Introduction
          2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
          3. Market Size and Forecast, and Y-o-Y Growth, By Type, 2018 - 2028 (USD Million)
          4. Market Size and Forecast, and Y-o-Y Growth, By Deployment Model, 2018 - 2028 (USD Million)
          5. Market Size and Forecast, and Y-o-Y Growth, By Technology, 2018 - 2028 (USD Million)
            1. Brazil
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Type, 2018 - 2028 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Deployment Model, 2018 - 2028 (USD Million)
              5. Market Size and Forecast, and Y-o-Y Growth, By Technology, 2018 - 2028 (USD Million)
            2. Mexico
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Type, 2018 - 2028 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Deployment Model, 2018 - 2028 (USD Million)
              5. Market Size and Forecast, and Y-o-Y Growth, By Technology, 2018 - 2028 (USD Million)
            3. Argentina
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Type, 2018 - 2028 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Deployment Model, 2018 - 2028 (USD Million)
              5. Market Size and Forecast, and Y-o-Y Growth, By Technology, 2018 - 2028 (USD Million)
            4. Rest of Latin America
              1. Introduction
              2. Market Size and Forecast, and Y-o-Y Growth, By Component, 2018 - 2028 (USD Million)
              3. Market Size and Forecast, and Y-o-Y Growth, By Type, 2018 - 2028 (USD Million)
              4. Market Size and Forecast, and Y-o-Y Growth, By Deployment Model, 2018 - 2028 (USD Million)
              5. Market Size and Forecast, and Y-o-Y Growth, By Technology, 2018 - 2028 (USD Million)
  6. Competitive Landscape
    1. Heat Map Analysis
    2. Company Profiles
      1. Google
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      2. Microsoft
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      3. Aws
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      4. Ibm
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      5. Oracle
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      6. Nuance
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      7. Baidu
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      8. Sap
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      9. Artificial Solutions
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      10. Kore.Ai
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      11. Avaamo
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      12. Conversica
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      13. Haptik
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      14. Rasa
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      15. Solvvy
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      16. Pypestream
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      17. Inbenta
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      18. Rulai
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      19. Creative Virtual
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      20. Saarthi.Ai
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      21. Fis
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      22. Amplifyreach
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      23. Interactions
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      24. Quosphere
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      25. Exceed.Ai
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      26. Cognigy
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      27. Soundhound Inc.
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      28. Kasisto
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      29. Mindsay
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
      30. Clinc
        1. Company Overview and Product Portfolio
        2. Key Developments
        3. Financial Overview
        4. Strategies
        5. Company SWOT Analysis
  7. Analyst Views
  8. Future Outlook of the Market

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